Next Generation Realty

We couldn't have been more pleased with Brook and Next Generation. We purchased a new town home and sold our acreage through Brook very quickly, with no hassle, and saved over $25,000 from standard realtor fees. We highly recommend going with Next Generation. You could tell Brook had been in this game a long time and had lots of experience.

Horrible. I agree with the other review of Next Gen. I originally had a real estate agent we wanted to work with who called on this house. Brook, the Next Gen agent told her we need to call her directly to see the house because they will NOT work with any other agents. We did NOT feel as though working for both buyer and seller worked out to our advantage. The house we wanted to purchase was on the market for a year, so I'm sure there was some favoritism with the previous owners. We ended up working with Brook from Next Gen because we fell in love with the house. According to Brook we didn't have any other option but to work with her. When negotiating price Brook informed us the sellers were NOT going to give us anything extra we wanted.. saying they basically threatened her about not changing anything that came back from the inspection. So this was not a good experience for us working with next gen. Bad bedside manner, horrible communication, no attention to detail.. such as sending the wrong paperwork to the atty office. Will never work with them again!

Representing both buyers and sellers without bias sounds great in theory, but in practice we felt there was bias. Having just moved to the area, I wasn't working yet which proved to be good, as I felt at times like a full time real estate agent in this transaction, representing my wife and my self against the sellers and their agents. Lang in particular vexed us a few times. After our initial offer, which given the market was reasonable, the sellers countered considerably lower. When Lang told us this and we hinted at countering, she made a comment to us treating us like inexperienced youngsters, despite having bought and sold in high pressure markets in the past. After settling on a price, then we were pressured by Lang to let the sellers stay in the house with the keys for more than 24 hours after settlement so they could pack and move! The house is ours the moment we sign the papers. It was not a pleasant transaction because of the agents.