In the house I rent, the bathroom was leaking somewhere into the side of the house and running out of the soffit. I called them initially and asked them to come and take a look to see what it could be. They said they thought it was a pipe underneath the tub. My landlords initially wanted an estimate of the potential repairs, which was never done. Schroeders initially said week 1 that there were parts to order. Week 2 they said they were waiting for a dry day to do the work. Week 3 I stopped in on Tuesday and asked what the holdup was. They said they had been extremely busy and would hopefully get to it that week. I finally called another plumber on Thursday of last week. They were there Friday with what turned out to be a minor fix. (Sealant under the drain was corroded.) My landlord also called them on Thursday of last week to tell them to forget about it. They seem to be too busy to service the everyday person. They have poor customer service, poor punctuality, and extremely poor professionalism.
Description of Work: In the house I rent, the bathroom was leaking somewhere into the side of the house and running out of the soffit. I called them initially and asked them to come and take a look to see what it could be. They said they thought it was a pipe underneath the tub. My landlords initially wanted an estimate of the potential repairs, which was never done. Schroeders initially said week 1 that there were parts to order. Week 2 they said they were waiting for a dry day to do the work. Week 3 I stopped in on Tuesday and asked what the holdup was. They said they had been extremely busy and would hopefully get to it that week. I finally called another plumber on Thursday of last week. They were there Friday with what turned out to be a minor fix. (Sealant under the drain was corroded.) My landlord also called them on Thursday of last week to tell them to forget about it.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Sue M.
10/2013
1.0
plumbing, home remodeling
 + 0 more
Everything leaked initially but they did return to fix when called on these. Third shower after completion, a hole blew out through the drywall, saturating the bathroom floor and new walls. When called they came and fixed the pipe but refused to assist in fixing hole in brand new wall. They felt it was done by the contractor, Floor to Ceiling. This made no sense. After several heated phone calls they agreed to pay half if we used their drywall person. The owner was to call us to set up time. Of course we never heard back from owner. We hired Dr. Drywall on our own and paid complete job. Dr Drywall was wonderful and very reasonable. We would recommend him to every one!
Description of Work: New construction of bathroom. Sink, shower and toilet.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Ann L.
08/2013
4.0
plumbing
 + -1 more
We had to get our furnace looked at because it was not lighting. Schroeder's needed to order a switch and said it would be about a week for part to arrive. A week went by and we heard nothing from them, finally got a hold of them and they said it would take longer to get part. They were very sketchy as to when it would arrive. Months later the switch started clicking and something was sparking. We called to make appointment to have it looked at and they didn't show up. Had to call to set up another appointment. They said the problem was common and just had to put in ground wire, which they should've done in the first place. Their employee Nate is very friendly, we had him a couple years ago, so I assumed when Spencer came the service would be as good. I was kind of disappointed.
Description of Work: Replaced a switch on furnace.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$300
J S.
01/2013
2.0
plumbing
 + -1 more
Ended up having someone else come out to actually fix the problem. Cost an extra 2000 now because there was a lot of damage.
Description of Work: Had an outside water line that needed replacing. Started the work but didn't finish. Line ended up bursting and the was a skating rink across the yard. Service people were really nice but if the job doesn't get done, what's the point!
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$600
Jackie B.
11/2012
1.0
plumbing
 + -1 more
there were no services peformed since they never returned our phone calls when we were in the market to replace our water heater with a tankless model. Their non-response was very disappointing since we had used them in the past several times.
Description of Work: .
Rating Category
Rating out of 5
Candi W.
07/2012
5.0
heating & air conditioning/hvac
 + -1 more
They were busy on a couple of other jobs. There was another problem I wasn't aware of, and it turned out to be two separate issues: Schroeders probably could have fixed it all, but I had the other company there as well.
Description of Work: My furnace was making a loud, weird noise. It sounded like a demon trying to claw through metal--not a sound you really want to hear at all, EVER. I called them first because they're my normal go-to heating guys. But they weren't able to come out right away, so I ended up calling another company.
Rating Category
Rating out of 5
Yes, I recommend this pro
sherry G.
06/2012
4.0
plumbing
 + -1 more
They came and fixed the pipe and left.
Description of Work: They welded a pipe that another plumber messed up....they did a good job, only like 6 months later it just started to drip again!!!
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$275
Ryan T.
11/2011
3.0
plumbing, drain cleaning
 + 0 more
Called to set up an appointment and they did not show up, days later I set up and appointment and they were an hour and a half late. The plummer was nice and explained everything to me but when you are working about 200 hours a month it was really hard to find a time that would work.
Description of Work: Replaced kitchen drain and drain pipe to the basement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
$300
Jill B.
05/2011
5.0
plumbing
 + -1 more
Very well. They were prompt in their service and willing to answer any questions that I had. Since there was no heat one night, they offered electrical heaters for my comfort. The boiler had a couple of problems when first installed, and Schroeder's crew was to our house quickly to make the needed adjustments. We've also used Schroeder for plumbing jobs (snaking a floor drain, fixing a non-flushing stool, etc.) and they are always good at coming on time and completing the job.
Description of Work: Schroeder's crew installed a new boiler for our lake home. The job took 2 days.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Candi W.
10/2010
5.0
plumbing
 + -1 more
They are fantastic. They will go places that other companies will not go to. You can ask them anything, and they will be happy to answer your questions--they go out of there way to help. They are also very clean and will not dirty up your house.
Description of Work: They fixed my sink. It had tilted, and they found the last part that would actually fix it.
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Service Categories
Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Kitchen and Bath Remodeling
FAQ
Schroeder Plumbing & Heating Inc is currently rated 3.4 overall out of 5.
No, Schroeder Plumbing & Heating Inc does not offer free project estimates.
No, Schroeder Plumbing & Heating Inc does not offer eco-friendly accreditations.
No, Schroeder Plumbing & Heating Inc does not offer a senior discount.
No, Schroeder Plumbing & Heating Inc does not offer emergency services.
No, Schroeder Plumbing & Heating Inc does not offer warranties.