Window Depot USA of Eastern Iowa

Jayden, T.J., Marty and Kyle were excellent installers for our window. I've waited a long time for this window and it was so worth it. It feels so clean and bright and I don't even want to shut the shutters. Dust Bunny even stopped by to ensure that we were happy. It's a very hot day and I felt bad for them working in the heat, but they were quick and patient and happy that we were happy.

Very good siding looks really good!

The service went fine.

This company is absolutely amazing! From the quality of the windows to the professionalism of the staff they deserve a five star all around! It took several months for our windows to come in but they are SO worth the wait! Once they got them they came out and got them installed right away! The installation was very quick and easy! They helped educate us thru the entire process as this was our first time replacing any windows! The staff was awesome! Answering any and all of our questions! So helpful and kind! We used to have MAJOR drafting with our old windows and our new ones dont have any! Its overwhelming to see and feel the difference our new windows make! We are so incredibly happy with our new windows from Window Depot! I don't honestly think there is a better quality window or company that even compares!

Quality windows and great to work with.

This is a review for Window Depot and Josh Neuhaus, the person we worked with on this project. We needed to replace the windows for our multi-family property. We called a few local companies, and narrowed the decision down to two companies. We eventually decided to go with Josh and Window Depot, and we ended up very happy with the decision. Josh probably met with us 3-4 times before any work was done. He patiently and professionally answered all our questions, brought window samples, explained the benefits and guarantees, etc. We definitely appreciated this from Josh, since we were making a large investment to replace over 100 windows and we wanted to make certain that we were making the right decision. Unfortunately, we had a fire at the property and had to replace one of the windows right away. Josh suggested that he replace the window as a test to see how the finished window would look. That was a very savvy suggestion, as we were pleased with how the window looked at completion. After that, we decided to go with Josh and Window Depot. By the time we were ready to move forward with installing the new windows, we were still at the tail end of winter (February). We stayed in close contact with Josh, and had to change the installation timeframe. We were able to compromise on a time, and thankfully the weather cooperated. The truly great part was that Josh’s crews were able to complete the entire job in 1 week; we were expecting the installation to take 2 weeks. For such a quick turnaround, the installation was done very well, and we were very happy with the final result. The tenants were also very happy to see the new windows installed, and we received many compliments about the new windows and how quickly and professionally the windows were being installed. There was no mess after the installation, and Josh’s crews hauled the old windows away. No muss, no fuss. So we undoubtedly would definitely recommend Josh and Window Depot in the future. They did an excellent job at our property, and were very easy to work with. We’d be remiss if we didn’t also mention Jeanne, the Operations Manager. She was also very helpful and wonderful to work with throughout this process. Overall a very professional, pleasant and cooperative experience that ended with an excellent product installed on our property.

Replaced 10 windows on my ranch home. Consultant was easy to deal with and non scripted. Installers were polite and punctual. Install was fast and professional. Love my NEW TRIPLE PANE WINDOWS!

The people that work here are very friendly and respectful, but I would not choose to work with this company again. The cost is too high for the quality of the product provided.

They were on time and did great job at a good price.

Mix up at first and scheduling problems at first but they made up for it good customer service install was fast clean finished nice teck was nice and polite to the wife

very professional windows installation and high quality windows

Window depot of eastern iowa did a great job installing my windows. They were kind, courteous, professional and explained everything very well. They took great pride in what they do and what kind of products they sell and install. I would definitely recommend them to anyone.

Friendly and polite. Kept busy and we're done in just a few hours. Cleaned up after themselves quite well. Installations look great.

showed up when I was told that they would told me what they would be doing after first window was installed showed me how it worked after finishing all the window they had me inspect the to make sure I was happy with them. removed all old windows and other trash from installation

The install was quick and professional and left our yard and home like he found it. We are very happy with our new windows and the service we were provided. I would highly recommend them to our friends and neighbors.

The initial visit by the sales rep. was excellent. He did not pressure me in any way and addressed all my questions including later calls that I made to him. The gentleman who installed the windows did a very through and beautiful job. He was very fast but did an excellent job. He showed me his progress as he installed the windows so I was able to see that he insulated around the opening. Honestly, I never met these gentleman before and they really impressed me. I felt comfortable that if I ever had a problem that they would stand behind their work, although I did not have any issues. It is the middle of February 2016 and I can say that the windows have really increased the comfort level in my home. I would definitely recommend Window Depot. I would give them an A plus rating. And yes I would hire them again.

They ordered the wrong sized windows. It also took forever for them to put the windows in. The job was only supposed to be a week and it turned into 4 months. The windows still blow air.

They did a good job.

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I got three bids and Clint gave me far more information and answered all of my questions than any of the other companies. I was impressed with his presentation, the quality of the windows (mid-level windows) and the price was good. The installation date had to be changed a couple of times due to my schedule and they were very considerate. On the date agreed upon the installer Ron (great guy) arrived on time and after speaking with me he got to work. The installation took three days and I couldn't be happier. Ron knew what he was doing and answered each of my questions very patiently. The results are beautiful and I am very pleased. One of my neighbors was so impressed he came over and hired Ron for a couple of jobs not related to windows. Next year I will need a new patio door and two other doors replaced. I will definitely hire them again.

In my opinion, there are two criterion to measure my satisfaction with a provider of products and services: 1. Did they (the company) exceed my expectations? 2. Did I receive more than I paid for, in terms of product and services? In the case of my replacement windows provided by Window Depot of SE Iowa, and in particular, Clint Werner; I can say, without any reservation whatsoever, that the answer to both questions is an unequivocal YES Furthermore, all the products and services come with a lifetime warranty

The representative was courteous and polite. The workers were really nice. They were very careful about my plants outside and cleaned up very well. The guys that did the windows possibly did it as a subcontract, and I am possibly going to be using that person for my siding. There was a little thing that came up, like they forgot to put it on as ordered that he had to replace a trim in the kitchen, and he went ahead and did it. He rebuilt my window sill because I didn’t like how it looked. This house was built in the fifties, so nothing is squared out and we had to kind of square it out. He built up the window sill so that it was less obvious. He had to put a metal piece to keep the windows square in there. He went above and beyond. I had a cheaper bid on the windows but I didn’t like the representative so I thought I didn’t want to do it with that person.

I interviewed several companies when we decided to replace some of the windows in our house. I brought in the salespeople, looked at their products, and listened to their sales pitches. I needed nine windows replaced, so needed to be cost efficient, but didn't want to go cheap. All I knew was that we couldn't go through another winter with towels on the sills to block the cold drafts entering the house. After two weeks of interviews, I was nearly ready to sign on the line with a company that promised me windows that had foam fill inside the frame and all kinds of other bells and bows. Then, the salesman from this company came. When I mentioned the foam fill, he snorted. That sort of insulation does nothing to make the windows more efficient, but if I wanted it - he said - he'd add it in for three bucks per window. And the R-factor info I had been fed was all misleading as well, and he showed me how they were attempting to fool me. In the end, I went with this company and haven't regretted it a bit. The windows are lighter weight than the replacements I put into other rooms, easier to handle, and look wonderful. The work was started on time and finished on time, no hidden costs or extra charges. And the price was really good as well. I would definitely recommend.

They do a very nice job. They were a team of three and they were very good. They did it all in one day.