Window Depot USA of Eastern Iowa

Windows, Doors, Roofing,

About us

Window Depot USA of Eastern Iowa has been in business since 2009, in 2010 Window Depot opened another office in Dubuque, IA. A Locally owned and operated family business, we make sure you are satisfied customers when your home project is completed.

Business highlights

15 years of trusted experience

Services we offer

Windows, siding, doors, roofs, gutters

Services we don't offer

We do not service windows from other manufacturers/companies.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

2%



Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.631 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
13%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 26-31 of 31 reviews

bob S.
02/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced 7 windows

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,500

Response from Window Depot USA of Eastern Iowa
Thank you for taking the time out of your busy day to review us. We appreciate your business. Welcome to the Window depot family.

Monica H.
08/2015
5.0
replacement windows
  + -1 more
.
Description of Work: They replaced 3/4 of the windows in my house and did a fantastic job. Our large front window with a half circle on top caused them problems so the job took longer than expected. The windows were high quality and they appear to have been well installed. Will see this winter how well they insulated around the windows during the installation. Overall they were a pleasure to work with.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$8,000

Response from Window Depot USA of Eastern Iowa
[Member Info Removed], Thank you for taking the time to review us. We are happy to hear that you are overall satisfied with the installation and customer service you received. Welcome to the Window Depot family and please do not hesitate to call with future needs. We are looking forward to seeing the completion of the trim around the arch top. Again, Thank you for your business.

Kyle B.
06/2015
4.0
replacement windows
  + -1 more
They did great.
Description of Work: They just did windows.
Rating CategoryRating out of 5
Yes, I recommend this pro
$4,000

Response from Window Depot USA of Eastern Iowa
Thank you so much for taking the time to review us. We appreciate you and your business. If you need anything in the future please let us know. Thank you again for being part of the Window Depot family.

Renee G.
04/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: During our kitchen renovation, we decided to replace the last windows remaining from the original house. The putty had cracked, the panes leaked cold air, and the sash wouldn't stay up without props. We had used Window Depot before, and the price was reasonable. They offered us three windows - two smaller sashes over the sink and one oversized - in triple pane windows for the above price. They came in when they said they would and the job was done quickly and professionally. They barely even disturbed our cats. It was worth the money to have solid and insulated windows in there.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Window Depot USA of Eastern Iowa
Thank you for becoming part of the Window Depot family and I'm happy to hear of your satisfaction. Thank you for the review. An let us know if we can assist in the future.

Maria S.
09/2011
5.0
replacement windows
  + -1 more
Very well
Description of Work: I loved the salesperson Don Frink, the workers were courteous, on time and did a great job for thousands less than other companies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Window Depot USA of Eastern Iowa
Thank you very much for your response! Your comments are much appreciated!

DE K.
11/2010
1.0
replacement windows
  + -1 more
unknown
Description of Work: We started our windows in Aug an here it is Nov 6th an the job was just finnished, Window Depot of Cedar Rapids Iowa, They are a new company, They showed up with out appointment, Measured one window wrong so had to order new one , said well if ya gotta order a new window go ahead an order new ones for garage, waited 2 weeks didnt here from know one an they didnt even return our phone calls, Don finnally shows up an said he had yo remeasure windows an had to give him check, that was sept 23rd. Nov 6th they finnally showed up an finnished the job, the end bill was wrong. said i still owed them for reordering the windows , which i gave Don on sept 23rd. they tracked mud in house destroyed plants didnt clean up their mess. never returned calls an for a small ranch house it took from Aug 20th to NOV 6th to get the job done. wouldnt reccomend them to put window in out house if you have one.
Rating CategoryRating out of 5

Response from Window Depot USA of Eastern Iowa
Window Depot USA of Eastern Iowa Apologizes for the customer service that you received in 2010. Window Depot USA of Eastern Iowa was revamped in 2014 and as you can see by our reviews we pride ourselves on customer service. The employees mentioned in your review are no long here and haven't been since prior to 2014. We do appreciate you taking the time to review Window Depot of Eastern Iowa and we hope that we can show you in the future how different we are compared to when our beginnings in 2009.
    • 1
    • 2(current)

Contact information

1920 51st Street NE, Cedar Rapids, IA 52402

https://www.windowdepotofeasterniowa.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
C122722
Trade License Locale
IA
Trade License Authority
Iowa Division of Labor
Trade License Expiration
08/08/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Roofing,
Siding,
Gutters

FAQ

Window Depot USA of Eastern Iowa is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Window Depot USA of Eastern Iowa accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Window Depot USA of Eastern Iowa offers free project estimates.
Yes, Window Depot USA of Eastern Iowa offers eco-friendly accreditations.
Yes, Window Depot USA of Eastern Iowa offers a 2% senior discount.
No, Window Depot USA of Eastern Iowa does not offer emergency services.
Yes, Window Depot USA of Eastern Iowa offers warranties.
Window Depot USA of Eastern Iowa offers the following services: Windows, siding, doors, roofs, gutters
We do not service windows from other manufacturers/companies.

Contact information

1920 51st Street NE, Cedar Rapids, IA 52402

https://www.windowdepotofeasterniowa.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed