Prosteam Carpet Care and Restoration

They did a good job and very professional.

I am changing my review from a 5-star review to a 2-star review if that tells you anything. We filled out a form on HomeAdvisor and were contacted by Gena within the hour. I explained the situation (error on the dryer, vent needed to be cleared, vent guard broken). She set up an appointment for me the next afternoon. Our technician arrived, did the work that was requested of him, told us that he (or someone else) would have to come back the next day to repair the cover. Cool. (No mention of extra expenses . . . but whatevs . . . ). He came back the next morning, installed the new cover, and then presented us with a $65 bill. It is not the end of the world, but there was no mention of this expense either time I talked to Gena or the technician. What gives? Are they trying to nickel and dime us? Or was their oversight on what it means to offer customer service? Either way, we will not request their services again! Good luck to those that do!

Great job

great job

Antonio was awesome! I am planning to have my vents cleaned and have already requested him!

Outstanding top-to-bottom.

They did a wonderful job! They cleaned our couch and it too was great!

Very prompt

Once fabric dries looks good.

Just bought a house that had very worked in filth and ProSteam removed the majority of it. We will eventually replace the carpet but ProSteam bought us some time. Good company, excellent people.

They didn't offer Scotchgard and I forgot to ask for it!

Fixed a bulge in the carpet that other carpet people could not fix.

Tech was on time, got the stains out I was concerned about and the carpet looks great! Would highly recommend!!

Made my mother in laws old floor, look new again! Had tile and grout cleaning done.

Took the bubbles out of the carpet.

On time. Good results. Easy to work with. A.O.R

Fast, professional and efficient.

They were on time thorough and professional.

Antoine was very thorough in cleaning our carpet and sofa.

On time. Thorough. Great service.

Antonio was fantastic. My sofa, loveseat, and chairs look brand new. He called when he was on his way, arrived in the time window, and did a wonderful job. Cleaned up after himself. Professional, personable, and excellent work. Would definitely refer others to this company.