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Master Plumbing, Heating & Cooling

Plumbing, Water Heaters, Heating and Air Conditioning,

About us

Angie's List Super Service Award Winner every year since 2011. Master Plumbing is raising the bar for customer service in the world of plumbing, heating and A/C. We keep your home’s plumbing and comfort systems operating at peak performance. Serving Cedar Rapids, Iowa City, and surrounding areas, we provide a wide array of residential and commercial plumbing, heating and air conditioning services. Emergency Service and After Hours calls available.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing - Repairs, Water Conditioning Systems, Sewer Cleaning & Jetting, Sump Pumps, Water Pressure & Distribution, & Remodeling. Heating & Air Conditioning - Furnace Repair & Replacement, Boiler Repair, Air Quality Upgrades, & Air Conditioner Repair & Replacement.

Services we don't offer

We don't create dissatisfied customers. We don't do things the way our grandfathers did. We don't dress any way but professionally, and we don't disrespect your home.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6136 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
10%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 76-100 of 136 reviews

Mary Anne K.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
I recommend them.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Tim J.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary C.
05/2017
5.0
plumbing
  + -1 more
They were on time and fixed it.
Description of Work: Fix leaky faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

John D.
04/2017
5.0
plumbing
  + -1 more
High quality repair and service.
Description of Work: Replaced damaged outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Jennifer S.
12/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Dee H.
10/2016
5.0
plumbing
  + -1 more
Great! Fast, professional service!
Description of Work: Water shut-off valves replaced

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Amy A.
07/2016
5.0
plumbing
  + -1 more
Staff were friendly and helpful.
Description of Work: Open and clear basement drain. Check water heater and plumbing lines. Switched out bathroom drain plug. Signed me up for annual heater and A/C checks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

William G.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: My water heater failed, I called in the morning, they showed up right on time later that day. They looked at my setup and gave me two different options with price within minutes. I selected and within a very short period of time they returned with the new unit and installed it. From arrival to finish was about 3 hours and I live about 20 minutes from town and significant replumbing was required as the new unit was larger.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Amanda P.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They have sent prompt, polite and skilled workers to my home twice - very professional, a little pricey but worth it
Rating CategoryRating out of 5
Yes, I recommend this pro

Renee L.
06/2016
5.0
heating & air conditioning/hvac, plumbing, gas leak repair
  + 1 more
unknown
Description of Work: I've had multiple services since first contacting Master Plumbing in April of this year - furnace blower/motor replaced ($700), new toilet installed ($223), dripping faucet repaired ($67), gas line and ductwork for new pool heater ($350), new ball valves installed ($190), and today an AC charge ($275). I bought the Green Club membership for $100/year and have been enjoying those benefits (no service fees, no after hours fees, free safety inspections, and 10% off all services). All employees have been very friendly, professional and helpful. I have no problem using them for all of our heating, cooling and plumbing needs, or recommending them to everyone I know!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$275

David B.
05/2016
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Alec S.
02/2016
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Daniel H.
02/2016
5.0
home remodeling, plumbing, water softeners
  + 1 more
unknown
Description of Work: Replaced charcoal filter and water softener. Replaced kitchen sink and faucet. Misc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Scott F.
04/2013
5.0
plumbing, water heater repair
  + 0 more
Called in the issue of a pilot light that would not stay lit and there tecnician was dispatched and completed the repair the same day. We were overcharged initially but stopped at the shop and the service manager said there had been a mistake and promptly removed a cleaning and diagnostic charge. Would use them again.
Description of Work: Cleaned cumbustion chamber and replaced thermocouple in water heater

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

JERRY S.
03/2013
5.0
plumbing
  + -1 more
They came to the house look at the situation gave me an estimation and after I gave them the okay, they proceeded to fix the problem. They were very professional and finished the job and were gone in about forty-five minutes.
Description of Work: Our toilet was leaking and they came to the house and rebuilt the entire insides of the toilet as to prevent any more problems. We are satisfied with the work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SUZANNE I.
03/2013
5.0
plumbing
  + -1 more
He worked quickly and quietly. We called Master Plumbing back to do additional work--not emergency based. On these service calls he again worked efficiently and effectively completing the tasks on time and on budget. I would use this company again and recommend them highly.
Description of Work: Master Plumbing's Alex responded to an emergency call, a leak within a wall resulting from a nail through the pipe. He found and repaired the leak efficiently and effectively after giving an accurate estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$402.86

Michael M.
03/2013
5.0
plumbing
  + -1 more
Great work and affordable. Tech was excellent and "if it isn't broke" quote was comforting as he was not trying to up sell me.Things that I really didn't need or couldn't preform on my own.
Description of Work: They were courtious and were prompt to send someone out. The tech did a great job and was well informed,didn't try to up sell and actualy gave me a straight out estimate and finished the job quickly and professonaly.I would recommend them and actually will use them again on our basement remodel.They put in a new shower on and off valve,which was alittle more complicated than what my knowledge is.The tech brought everything up to code.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lynda O.
02/2013
5.0
plumbing
  + -1 more
The technician called about 20 minutes prior to the scheduled appointment to ask if it was still a good time and that he was on his way to my home. He was pleasant and removed the object within just a couple minutes. When making payment, the technician asked me if I had a coupon to use towards the service. I wasn't aware of this particular coupon, but he was very patient as I located it. With the use of the coupon, it saved me approximately $60. I really appreciated the fact that he asked about it, which in turn, saved me a lot of money. Would use them again.
Description of Work: A foreign object fell into the garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$63

Christopher M.
02/2013
5.0
plumbing
  + -1 more
They were late because of a missing piece of equipment. That being said, they kept on contact with me with status updates. Also, because of the inconvenience, the manager gave me a discounted rate. I've used master plumber before, and will always continue to use them in the future
Description of Work: I had a recordings of the main drain to indentify any issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Master Plumbing, Heating & Cooling
Thanks for your awesome review. We strive for perfect service every time, and as the company owner I apologize for the delay during your last service call. Please know that your comments are heard, appreciated, and used by us to better ourselves. Dave Judd

Sandy D.
12/2012
5.0
plumbing
  + -1 more
We needed to add a water valve for a new refrigerator and had an issue with a valve not shutting off. I called at 8am Thursday morning and they worked me in. Called that afternoon about 20 minutes before coming out and took care of all my problems in a very short time frame. I was very satisfied with the work.
Description of Work: installed water shut off valve to ice-maker on refrigerator. Checked faulty shut off valve in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Joyce E and John A H.
10/2012
5.0
plumbing
  + -1 more
He checked out the faucets and then gave us the estimate on how much it was going to cost, in two different ways. The cheaper faucets or the one that costs a little bit more.
Description of Work: He made us feel comforable about his ability to do the job, and he was very professional and answered any questions we had

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$640

Sharla M.
07/2012
5.0
plumbing
  + -1 more
Plumber arrived on time. One outdoor faucet needed to be completely replace because the pipe had broken. The other just needed tweaking. He fixed my leaky tub faucet, and even gave me a new plate to go behind the handle without charging me for the it (mine was cracked, and I hadn't been able to find one at the stores to replace it). Snaked kitchen sink drains because they were sluggish. Explained everything that was wrong, and what needed to be done to correct the problems. Was there for just over two hours and charged $300 for labor, which I felt was a bit high.
Description of Work: Two outdoor faucets replaced, Leaking bath tub faucet fixed. Kitchen drains snaked.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Faye S.
05/2012
5.0
plumbing
  + -1 more
It was worth the money. I would use him again if I had plumbing needs.
Description of Work: We had a leak that occured in the bathtub that went downstairs, we found out that it was some seals that went bad in the fixturing. He fixed up the seals near the faucets. He also changed out the gaskets inside the faucets so it wouldn't leak, which he did for both the sink and the bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Greg R.
05/2012
5.0
plumbing, water heater repair
  + 0 more
It was my first time experience with them. I rate them very highly and I would use them in the future.
Description of Work: I have used Master Plumbing Inc to fix the air on my water heater and they found a gas leak on the water heater and repaired it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jennifer S.
02/2012
4.0
plumbing
  + -1 more
I found Master Plumbing in the phone book. They did a wonderful job. There was some miscommunication with the scheduling. The first time I scheduled, nobody showed up. They apologized and had someone out the next day.
Description of Work: I had a plumbing project that needed to be completed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Contact information

3111 1st Ave SE, Cedar Rapids, IA 52402

http://www.masterplumbingcr.com

Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Heating and Air Conditioning,
Drain Cleaning,
Kitchen and Bath Remodeling,
Natural Gas Lines,
General Remodeling,
Basement Remodeling,
Wells and Pumps,
Sewer Cleaning,
Drain Pipe Installation,
Water Filtration and Softening

FAQ

Master Plumbing, Heating & Cooling is currently rated 4.7 overall out of 5.

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

Master Plumbing, Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Master Plumbing, Heating & Cooling does not offer free project estimates.
Yes, Master Plumbing, Heating & Cooling offers eco-friendly accreditations.
No, Master Plumbing, Heating & Cooling does not offer a senior discount.
Yes, Master Plumbing, Heating & Cooling offers emergency services.
No, Master Plumbing, Heating & Cooling does not offer warranties.
Master Plumbing, Heating & Cooling offers the following services: Plumbing - Repairs, Water Conditioning Systems, Sewer Cleaning & Jetting, Sump Pumps, Water Pressure & Distribution, & Remodeling. Heating & Air Conditioning - Furnace Repair & Replacement, Boiler Repair, Air Quality Upgrades, & Air Conditioner Repair & Replacement.
We don't create dissatisfied customers. We don't do things the way our grandfathers did. We don't dress any way but professionally, and we don't disrespect your home.

Contact information

3111 1st Ave SE, Cedar Rapids, IA 52402

http://www.masterplumbingcr.com

Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM