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Master Plumbing, Heating & Cooling

Plumbing, Water Heaters, Heating and Air Conditioning,

About us

Angie's List Super Service Award Winner every year since 2011. Master Plumbing is raising the bar for customer service in the world of plumbing, heating and A/C. We keep your home’s plumbing and comfort systems operating at peak performance. Serving Cedar Rapids, Iowa City, and surrounding areas, we provide a wide array of residential and commercial plumbing, heating and air conditioning services. Emergency Service and After Hours calls available.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing - Repairs, Water Conditioning Systems, Sewer Cleaning & Jetting, Sump Pumps, Water Pressure & Distribution, & Remodeling. Heating & Air Conditioning - Furnace Repair & Replacement, Boiler Repair, Air Quality Upgrades, & Air Conditioner Repair & Replacement.

Services we don't offer

We don't create dissatisfied customers. We don't do things the way our grandfathers did. We don't dress any way but professionally, and we don't disrespect your home.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6136 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
10%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 136 reviews

Matthew W.
06/2014
5.0
plumbing
  + -1 more
Good, was able to tie into existing cast stand pipe in my attic after much fishing of pipe.
Description of Work: Reworked venting to get a basement bathroom up to code

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Master Plumbing, Heating & Cooling
Dear Member, Thanks for your kind words. We work hard to provide top notch service and it's nice to get an 'attaboy'. We'll pass your review on to our technician.

Deborah L.
06/2014
5.0
plumbing
  + -1 more
My experience has been great. They do quality work and it is always on time. I really like them and I feel I can rely on them. I was satisfied with my experience.
Description of Work: They are my go to plumbing company. In the past, they have replaced an old bathtub that was in a tricky part of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Christopher M.
05/2014
5.0
plumbing
  + -1 more
On time, quick service, and quality work.
Description of Work: changed out leaking water valve to the washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Sandra R.
05/2014
4.0
plumbing
  + -1 more
They're good. Their pricing was fair. I was a little disappointed with a little bit of the work that they did. The actual work of what we wanted done, they did, it was the way they left things.
Description of Work: Master Plumbing Heating and Cooling moved he plumbing of our laundry room upstairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Christopher M.
04/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
he was on time, on the same day I called, and did quality work.
Description of Work: the plumber replaced both my outside fausets to code. my old one had a crack and caused flooding in my basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Dorothea O.
03/2014
5.0
plumbing
  + -1 more
The plumber arrived on time and could not have been nicer. We knew the sump pump was bad so the cost was not a shock. We had a coupon which covered the basis service call so that helped.
Description of Work: Replaced a sump pump and fixed a leaking faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$670

Dan S.
03/2014
5.0
plumbing, water heater repair
  + 0 more
Installation went great...however, issues arose due to the existing plumbing configuration in our house. The business owner, Dave, and his top plumbers spent considerable time troubleshooting/diagnosing the issue, all the while working with us in a professional and friendly manner to keep us apprised of the situation. Master Plumbing far exceeded our expectations. Because of their prices, friendly and professional service, we've decided to update additional plumbing and heating items in our house. We will recommend them again and again.
Description of Work: Provided multiple options w/ pricing for replacing 2 water heaters, adding a water softener, and chlorine/iron whole house filters. Explained pricing, estimated time, and pros/cons for each option. In the end, they recommended the most cost effective option for our budget. Installed 2 new water heaters and hauled away old ones--the plumber made extra effort to leave the work area cleaner than when he arrived.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Richard B.
02/2014
5.0
plumbing
  + -1 more
Great service! Called them in the morning about my leaking water heater and they had a new one installed later that afternoon.
Description of Work: replaced gas water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Christopher M.
12/2013
5.0
home remodeling, plumbing
  + 0 more
The bathtub install went great Aaron went above and beyond.
Description of Work: I had a new bathtub installed by Aaron. Perfect job. The estimate was done by Mary Jo and Tom. It was a fair price for quality work. I've used MP for other jobs, and I think they are the best in Cedar Rapids.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Joel D.
12/2013
5.0
plumbing
  + -1 more
I accidentally broke off the stem while trying to replace a bathtub faucet. I called Master based on Angie's List reviews and could not have been more pleased. They were at my house within an hour, the service person was competent, professional and friendly. They will absolutely be my first call next time I need a plumber.
Description of Work: Repaired bath faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Russ P.
12/2013
5.0
plumbing
  + -1 more
Removed welded in piping to old kitchen faucet, and installed a new kitchen faucet with shut-off valve and couplers for easy repair/upgrade in the future.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Master Plumbing, Heating & Cooling
Thanks [member name removed]! As the owner of Master Plumbing & Heating I don't always get a chance to respond to our client's reviews. I'm thrilled that we did a great job and you're happy. I appreciate your positive feedback. Dave Judd

Lynette L.
10/2013
5.0
drain cleaning
  + -1 more
He covered his shoes when came in the house. Went straight to work and asked if he could be of any further service. I was afraid the garbage disposal unit would have to be replaced, but he fixed a jam and made sure water line was draining well before left. Also asked if anything else was in need of service. He was polite, cleaned up after himself and the price was reasonable. I would use them again and would recommend to anyone. Didn't have a difficult job, but could have unnecessarily replaced garbage disposal unit as I know some would haver. His honesty and professionalism mean A LOT to me.
Description of Work: Fixed garbage disposal and made sure water line was clear.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Donald G.
10/2013
5.0
plumbing, water heater repair
  + 0 more
Work was done efficiently next day after request. Installer was knowledgeable and provided answers to all questions. Cost was fairly high because upgraded efficiency and capacity was requested. New water heater solved the problem of short hot water supply completely.
Description of Work: Replaced and upgraded water heater

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,450

Barbara C.
08/2013
5.0
plumbing
  + -1 more
They responded right away which was great so near holiday. They took care to replace the fittings that were broken and stabilized the faucet to prevent a repeat of the damage.
Description of Work: Repaired an outside faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christopher M.
08/2013
5.0
drain cleaning, plumbing
  + 0 more
I've use master plumber in the past. They are honest and have reasonable prices.
Description of Work: I had a main drain blockage, and they promptly showed up to fix the problem. They were able to answer my questions, and everything seems to be working.
Rating CategoryRating out of 5
Yes, I recommend this pro
$313

Connie J.
08/2013
5.0
plumbing
  + -1 more
Called about 9:30am and the repairman showed up around 11:00am. I thought the timing was great, didn't have to wait long at all. The repairman was super nice, professional & knowledgeable. He wrote up several options for what I could have done depending on my budget needs. He had all the parts needed for the repair with him, got right to work. He explained what had gone wrong & what he was doing to make it right. He was done in no time, now the toilet is working great. I had a coupon so I saved about $59.00, which is great, every penny helps. I would definitely call them again & recommend to everyone!
Description of Work: Toilet repair. Fill valve not functioning, kept running & the shut off valve did not work, wouldn't shut incoming water off completely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

JOHN S.
08/2013
5.0
plumbing, water heater repair
  + 0 more
We were more than satisfied with the repair.
Description of Work: Attempted to repair the water heater performing the least costly repair first and for warranty issues helped us get in contact with our heater manufacturer which has assumed ownership under a different name.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Linda S.
08/2013
5.0
plumbing
  + -1 more
Our experience was great. They were on time and did a good job. Price wise we had one of the middle estimates.
Description of Work: We used Master Plumbing Heating and Cooling to install a new shower head system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louise H P.
07/2013
5.0
plumbing
  + -1 more
It was an amazing experience. Mary Jo went out of her way to set a date and keep it even when we switched tubs when she found a deeper one. She listened to our "must haves" and provided the absolutely best solutions. When we requested an earlier than scheduled toilet removal for our foundation work she rearranged her plumbers schedule to accommodate us. The plumber, Erin was amazing. On time, efficient, pleasant to work with an entire day and tireless in getting everything installed perfectly. A+ Thank you for having the ratings for us to find this business. We will always go to your list first.
Description of Work: The provider researched the deepest soaker tub that can fit a standard bathroom, provided us with it and the best shower head for the maximum flow. Erin removed the old tub, reinforced the flooring, installed the new tub, cleaned and removed all packaging and debris, tested the plumbing, reinstalled the toilet and labored for almost 8 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Mary W.
07/2013
3.0
plumbing, water heater repair
  + 0 more
I called at around 10am & asked if the could send someone today as my water heater was leaking pretty badly. The plumber arrived around noon, which was great! Tom was very professional & nice. I went ahead & had him replace the water heater while he was there since it was leaking and I didn't have time at the time to call around for quotes. I thought it was great he was able to do it right away. Unfortunately, I called around for quotes after the installation for the purposes of this review & found I could have saved myself an average of $400. Lesson learned. Should have taken the time to get quotes first. Would love to use Master Plumbing again, but only will be able to if their price is more competitive.
Description of Work: Removed old water heater & installed new water heater. Also, installed shut off valve.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Steven B.
06/2013
4.0
plumbing
  + -1 more
I called Master Plumbing at approximately 10:00am to ask for urgent help after I had tried to fix a dripping bathtub faucet myself and was unable to complete the task, necessitating leaving the water turned off to the entire house. Plumber arrived at 2:00. We discussed options for repair, and I chose to have the existing fixture repaired (less expensive) rather than have a new up-to-date and up-to-code faucet installed. The plumber found replacement parts and installed and tested them. Problem solved. My only area of dissatisfaction is that he was less than kind about my initial attempt to fix the problem myself. With so many plumbers to choose from, I'm not inclined to be a repeat customer or to recommend them to a friend.
Description of Work: Fixed dripping bathtub faucet after a failed do-it-myself attempt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$200

Sandra R.
06/2013
5.0
home remodeling
  + -1 more
He came right out and gave a good estimate. He will be out tomorrow to do the installation.
Description of Work: They are going to install a vanity sink in my basement bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nathan K.
06/2013
5.0
plumbing
  + -1 more
He did a great job. Ran into a little trouble when the hot water wanted to siphon out through the cold water line but he handled it very professionally and got it taken care of and fixed up perfectly. He gave me a price quote before work began and that was the same exact amount that he charged in the end. Price charged is average - not a bargain rate but not too high either, especially for such great service. I will definitely call them again next time I need a plumber.
Description of Work: Installed a water valve on cold water pipe and prepared it to attach to refrigerator ice maker with copper pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Corri V.
04/2013
5.0
plumbing
  + -1 more
Our "frost free" exterior water faucet caused a pipe to burst. They came out to fix it the very same day I called. Aaron was efficient and was able to move it about 6 inches, to a more accessible spot. It cost a bit more than I expected, but they did a great job.
Description of Work: Fix a burst pipe that was connected to our exterior faucet. Moved the faucet about 6 inches, to a better location.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Bryan H.
04/2013
4.0
plumbing
  + -1 more
Called before coming out, extremely polite and friendly.
Description of Work: The plumber installed a cut off valve in the line going to the toilet tank and installed a new float valve in the tank. I felt the bill was excessive for the work done and the time spent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

3111 1st Ave SE, Cedar Rapids, IA 52402

http://www.masterplumbingcr.com

Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Heating and Air Conditioning,
Drain Cleaning,
Kitchen and Bath Remodeling,
Natural Gas Lines,
General Remodeling,
Basement Remodeling,
Wells and Pumps,
Sewer Cleaning,
Drain Pipe Installation,
Water Filtration and Softening

FAQ

Master Plumbing, Heating & Cooling is currently rated 4.7 overall out of 5.

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

Master Plumbing, Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Master Plumbing, Heating & Cooling does not offer free project estimates.
Yes, Master Plumbing, Heating & Cooling offers eco-friendly accreditations.
No, Master Plumbing, Heating & Cooling does not offer a senior discount.
Yes, Master Plumbing, Heating & Cooling offers emergency services.
No, Master Plumbing, Heating & Cooling does not offer warranties.
Master Plumbing, Heating & Cooling offers the following services: Plumbing - Repairs, Water Conditioning Systems, Sewer Cleaning & Jetting, Sump Pumps, Water Pressure & Distribution, & Remodeling. Heating & Air Conditioning - Furnace Repair & Replacement, Boiler Repair, Air Quality Upgrades, & Air Conditioner Repair & Replacement.
We don't create dissatisfied customers. We don't do things the way our grandfathers did. We don't dress any way but professionally, and we don't disrespect your home.

Contact information

3111 1st Ave SE, Cedar Rapids, IA 52402

http://www.masterplumbingcr.com

Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM