Klein Chem-Dry

These people did my carpet cleaning few days ago and I am very disappointed of their quality of work. The two gentleman that came for the job were nice but they surely didn't meet my expectations from a professional carpet cleaning service. About one day after the carpet is dried, I just lightly vacuum one of the room that they cleaned and you can see from the photo that it's still VERY Dusty. It almost make me wonder if they even clean my carpet at all. There were stains on the carpet that can easily be clean off but it's still there. You can see from the photo, all these mark were still there. I am very disappointed, it's a waste of my money and I wouldn't recommend this company to anyone. Please look at these photos and you be the judge!!!!

Excellent service. We got exactly what we asked for. Showed up on time and very responsive. Efficient and wonderful clean up. Everything dried quickly- even on a humid day. Best cleaning I have had. I would definitely use them again!

Excellent. Took care of the stains and pet odors. Looks great

The amount of carpet is pretty small (<200 sq ft) ; so I'm hit with mostly just much the minimum charge to get the van there (~$100 per visit). I still am happy with the value and will have them back out soon.

unknown

They did a great job. Actually we have only done half the house so we will probably have them back to do the other half.

Tech showed up right on time. Was helpful in moving all things we could off the carpet. The carpet I had him clean was one I had cut from some left over from my basement and had bonded around the edges. It is not glued or Tacked down but more of a LARGE throw in my indoor patio. Hadn't been cleaned for 6 years and looks absolutely new, On my upholstered loveseat, I had a white cat that used to sit on one place all the time, so hair was REALLY hard for me to get out. Tech took his time to get every hair he could find out and it looks new also Because of the time it took, the upholstery took overnight to dry comepletely, but it was well worth the wait!!

Wwe were told that we didn't need to move sofas etc. but the service person di not want to move anything

He was terrible, they are a dry cleaning company. He left a puddle of water on the wood floors. Did the house in less than an hour. I would never use them again. I had to go to the rug doctor and get lots and lots of rinses in my carpet, he put in so much chemical in the carpet and did not pull it out. My carpet was black within a week and I have white carpet