Elite Concepts, LLC

It was a great experience I am enjoying my screened in deck!

Overall, the work and customer service was excellent. There was one finishing issue with the door installation and it was addressed immediately and corrected.

We had an entire house of windows and a deck installed. They were very good communicating and the service level was top notch. The house was left in the same cleanliness that it was prior to the project. I would recommend them for any type of construction project!

Wonderful

Very knowledgeable about products. Very friendly and answered all questions. The installers explain how doing the windows very friendly and picked up after them.

Great experience

Legacy replaced 7 windows, including a picture window on our main level. Quality, price and installation were all good. Install crew very professional and willing to work around us and our household. One window had a crack at install and was replaced under warranty in 4 weeks. However, this company has a HUGE issue with customer service. After providing a >50% down payment, we heard NOTHING from them. With all the derecho fraud, one couldn't help but wonder if this would happen to us. I would text and call 2-3 times before I would receive a return call or text about our installation. I never received any updates about our install or our warranty replacement without having to contact Legacy multiple times. Then, when my husband called, he received a return call in less than 24 hours. I am working with another vendor for home improvements who text me WEEKLY with project updates after a 20% down payment. If Legacy would implement something similar when a project is close to a promised date, it would certainly lower the number of angry phone calls made to the office. Bottom line, I would recommend Legacy Home Improvements for the cost and workmanship but not for their customer service.

Legacy replaced nine windows in our 100+ year old home. Sales with Duane was low pressure and we found the prices and services were at a reasonable cost. Nick and the installation crew were friendly, professional and very respectful of the homeowners. The replacement windows were installed timely and professionally and look AMAZING! We are very pleased with Legacy Home Improvements and love the new look!

Nick and Dakota were very courteous and quite frankly decent people. It was a blessing having them here. I highly recommend them and Lord willing I'll be using them to install some siding next spring. Thank you!

We were happy with the ease of the process. We love the windows! Very satisfied!

The installer was very professional and was completed earlier than estimated. Thank you!

I had 14 windows replaced including a 10 foot picture window, 4 exterior doors with storm doors and Seth did an excellent job. He was courteous, professional and cleaned up. I also had a bathroom remodel that John was the installer and he also did a fantastic job with the accolades as Seth. I would highly recommend this company .

Nick and the workers were very friendly, hardworking and we love the final product.

Good product, good service, and good price

Very good quality work. Will hire them again.

I Would highly recommend this company we purchased a total of nine windows, six for our home and 3 for a rental property. The purchasing process was very easy thanks to Duane, and I can t say enough for Seth, the installer. We will definitely hire them again!

They did quality work in a short amount of time. I also thought the windows and installation were well priced. The man who did the estimate and the man who installed the windows were very friendly and professional.

We purchased a Betterliving Sunroom from Leisure Living Home Improvements out of Hiawatha and are very satisfied. Eric sold us on the quality and was very professional. Nick, the owner, was there to supervise the entire project. The crew worked efficiently and were very polite. The project was completed in one week. We love the sun room and our neighbors have complimented us numerous times since it was built. Thumbs up!