EJS Roofing LLC

The initial contact was good and the price was fair. So they started the work and replaced the flat roof which went well. Then when they started on the chimney they found they would need to remove some of the roof to access everything which would be some additional cost. I agreed to this and they started the work but then there were delays and communication issues for over 2 months. They ended up not completing the job and leaving me high and dry to complete it myself.

I contacted EJS Roofing for a quote to repair a cracked soffit. Fifteen minutes after the appointment was supposed to start I received a call to reschedule the appointment. I had taken the morning off work for the appointment. The person I spoke with agreed to come to the house that evening for the quote. He did and he gave us a reasonable quote. Because the job was small, they were going to fit us in between other jobs and couldn't give us an exact date for the work to be done. That was fine. We signed the agreement and they said they would be in touch. A few weeks later we got a call and the work was scheduled for Friday, October 16th. On the 16th I received a call stating that they were behind on a different job, and could they come out the next day. I said that was fine. Saturday came and went and I heard nothing. Giving them the benefit of the doubt (maybe he meant the the next business day) I waited until Monday to get in touch. I left a voice message. I never heard back. We were in the process of selling our house and a cracked soffit isn't super desireable during inspections. We had hoped to get the work done before the inspection. Everything worked out fine in the end and the buyer took a credit, but the fact that I never heard back from this company is ridiculous. I realize the job was small, but that was no excuse for agreeing to do the work and never following through.

Roof now leaks. Company seems to be out of business. Phone is DISCONNECTED. No response to emails or Facebook

They called to schedule a date four times ... and were flat-out no-shows all four. I'd call/email when they didn't arrive on scheduled date, would be ignored, they'd call, set a new date ... and didn't show again. Four times over six weeks. My husband tried to track them down, but their "office" was a burnt-out residential home. The fire had melted the siding of the neighboring house - my husband spoke to the neighbor (who happened to be outside), who said EJS had made no gesture toward taking responsibility for the damage. And with the neighbor saying, quote: "If I had a good reason to hit that guy in the face [meaning, my husband presumed, the owner], I would." Very disappointed. This company was supposed to be the best. And again, the estimate was very thorough - had every confidence in their ability and intention. If only they had actually shown up. Four times. Did I say four? Four times.

I called the company in August, left a message, and recieved no reply. I Called again in October and they came out the next day. The main problem was that they overestimated the area of my roof. I have a 28 square roof (2800 square-feet). They said i have a 35 and one-third square roof. Companies charge between $200 and $300 per square, so this is a large difference. I went with Affordable Pro Roofing which used 31 squares (28 squares + 10% waste) at a cost of $6000, which was $2000 less than EJs estimate.

This is a very professional organization.

Ed was very easy to communicate with. He returned calls and e-mails promptly. Came out and did the estimate. EJS was actually not the lowest bid but I really liked that Ed contacted me a few days later to follow up. No one else did that. As soon as we had financing secured Ed sent his crew out the next day. The guys were fast and efficient. They showed up about 7:30 Wednesday morning and didn't leave until 8 that night. The next day they showed back up at 8:00 in the morning and finished shortly after noon. They did a good job with the clean up. I will definitely recommend them to anyone who asks.

They did a great job. The lead person took lots of time to answer any and all of my questions while going over the estimate and during construction. I was never pressured to make a decision on materials or to hire them for the project. Only took 1-1/2 days for the entire project. They were always courteous and friendly and worked very well together as a team. The finished roof looks really nice. They had huge dropcloths to help catch the old roof material, besides the dumpster, and removed the debris from each area as they finished with it. The clean up was awesome. Haven't found any stray nails at all. I would definitely recommend them for any roofing needs.

Responded promptly to: Request for estimate, to starting job, to completing the job. Said what they would do, when they could do it, what it would cost and then they did itl

Everything seemed to go really great with EJS. I did originally have our appointment scheduled for Monday of this last week, bit they weren't able to show. The owner Ed reached out to me with a reschedule, and we got it done. Thursday all the workers showed up right on time, and got right to work. They finished in mostly one day and the quality was fantastic. They came back to clean up the next morning and the property was spotless. Amendment to my previous review: Since July I have been trying to reach EJS roofing regarding my warranty that I was supposed to receive for my roof after purchase. For the first 3 months of contact I got no answer on their phone. October rolls around and I finally get an answer on the phone. This person seems less than interested to speak with me, and tells me that they'll look into the issue. Assured that it would be taken care of, I wait another month, and nothing happens. I then contact EJS again, and get Ed the owner, who tells me to send him an email with my information, and that he'll look into it and get back to me. I emailed him my info, and he asks me to send him a receipt. I inform him that I have no receipt because I've misplaced it, and he tells me that he can't refund my warranty that I paid for that he couldn't fulfill because I don't have receipt. I informed him once more that I didn't have a receipt, and informed him of what I paid for the warranty. He then wrote a very rude email back saying that they had a total loss, and that walmart wouldn't give you a new receipt if you lost it. He agreed to refund my money if I gave him my information, and it remains to be seen if this will happen. I have to say I'm disappointed, and that first impressions aren't everything with this company. Buyer beware.

They did a nice job keeping in contact with me and explaining everything to me. Yes the estimate went up, but they had no idea what was under the shingles.

I called EJS for a roof maintenance appointment which was scheduled for the end of the week. When the estimator failed to arrive during the scheduled time, I called the office. The office person/manager told me that the estimator would not be showing up because of a personal matter so we'd have to reschedule for the following week. At least give me courtesy call to tell me that this person won?t be able to make it, I did take time off of work to make this appointment. Fortunately the owner was able to show up a couple hours later to provide me with the info needed. I did end up hiring EJS after obtaining a few quotes, they weren't the highest price nor the lowest. As for the repair, it seems like it was a job well done but there hasn't been any rain nor thaw to determine if it done correctly. I received their bill in the mail; it was a little higher than what was quoted because of some extra material. Their contract stated that there may be additional costs due to roofing repair parts like wood, nails, etc. Called and paid the bill over the phone with my CC and the person said that the receipt will be mailed out. Received the receipt and noted there was +6% fee to use my card. No one told me that there would be an extra fee for using a card and there wasn't anything stated when I signed the contract that one would be charged one. I reached out to the owner who said he'll look into it, it took a few emails before he actually had someone tell me that it their standard process to charge a fee to use credit card. Being that I wasn't informed about a supercharge and it clearly states in VISA's policy that "customers must be told about the fee in advance". I told the office manager that I would be doing a charge-back with my CC for the $69.00 fee. The office manger threatened me that if I did do a charge-back for the fee my entire bill of $1200 would be refunded and a lien would be placed on my home, She also mentioned that I would be responsible for any interest and court fees. I emailed the owner after this response and received the same type of treatment. Here are his words; "Not threatening if any part of payment not received we lean. Childish would be to keep on with this conversation no one made you pay with credit card and no one can force us to accept them. We don't charge you a fee your credit card company does we do not get money your card company charges fees to let you use card to pay bills. I think you are assuming we some how benefit from this fee we do not. Just a middle man on fees you card charges to run your card. Do you honestly think company's should pay for the luxury of you using a credit card? Good day sir we have spent all the time we are going to. If they take funds back we will lean the fees are an administrative fee for us doing the work. Posted in our office you chose to pay over the phone and could not see posted sign" No one at EJS told me about this fee when they decided to run my credit card. I wasn't in your office to read your posted sign, you came to my home and that's where the contract was signed, there was no mention of a fee on the contract. Some words of advice for the employee and owner that I dealt with. Don?t threaten people with liens when there was clearly a mistake made, make it right not wrong by damaging you reputation. If you think using a credit card is a luxury and you feel you're being taken advantage of then please don't accept them If you do, let your customers know that they'll incur a fee, don?t expect that they?ll see a sign in your office when they call in a payment. Unfortunately, I do not recommend this bullying business and highly suggest you do the same.

The roof doesnt leak anymore so Im pleased. I was getting rather frustrated though because it took awhile before they got to us. I almost said forget it, but didnt because EJS was the only company that actually showed up to give a quote. Once they got us on the schedule though, they showed up on time, completed the job quickly and cleaned up well after. I did feel the cost was slightly on the high side for what was needed, but to be fair, i'm pretty naive about roofing costs and really have nothing to compare it to. Like I said, I couldn't get anyone else to come out even to do a quote. Happy overall.

His staff was good. The price was fine. Quality of work was good. Responsiveness was good. They get right into it.

They did a good job. They came out pretty much when they say they would and they did get it done. I found them from Angie's List and they have a lot of good reviews but the thing that I didn't like was he said that it would only take like a day or two and it sounds like he didn't communicate well. The first time I called they didn't call me back and I tried to contacted them through the e-mail from Angie's List and the owner that comes checked that out really quick. So he came, he check and saw that I e-mailed and I talked to one of his workers between that. He got right back to me as soon as he got involved. He got the estimate and we talked about the job. They came out here and they ended up working week and what it sounds like was however he delegated the job, he didn't delegate enough people for the job that needed to get done. It rained when they are in the middle of working and they covered my porch roof but it leaked a little bit. It didn't turn out that anything was really injured, they really felt sorry about that and offered to do anything that I needed to to make it right. I got my job done and got it done well but there were definitely some glitches. They cleaned up nicely. The employees were nice and the employee that was on site felt terrible, he felt that it was taking so long for it to go through, he felt that he must calculated and I guess what happened was he had ordered the roofing for the porch and it was suppose to be delivered but our delivery time was off. He felt like it can get it done before the rain comes but then because it wasn't delivered on time he was not able to do that and got into trouble. Then the owner came out to find out what was going on, he's going 'Oh my God, we really didn't put enough people on this job which the guy actually out here didn't say all along', but generally they were professional group and they know what they were doing.

The estimator was friendly, though the two-week lead time was more than what we wanted. I was quoted O.C. 50-year shingles for a bit less than other companies quoted me for 30-year off-brand shingles. I stayed home to keep an eye on the progress. It was done in one day an looked great to the unkeen eye. The problems were either covered or not noticeable until on the roof. The ice dam was not up to code and the step-flashing was incorrect and exposed nails were not sealed. I fixed the step-flashing myself (out-of-pocket) and the roofing crew came back days later to fix their other problems. After the second trip, they still didn't fix everything, so they had to come a third time. A lot of headache and the owners genuinely seem to care, but they hired one heck of a tool who knew less about roofing than me.

Calls were returned promptly. A fee is charged for an estimate. If you proceed with the estimated repairs, the estimate is credited against the total charges for the repairs. The work was scheduled for a specific date and time and was completed exactly as promised. The roof was shingled in 2001 and EJS found the exact shingles used so that the repair is entirely invisible. The source of the leak turned out to be improper initial installation of the shingles around the vent stack by another roofing company. All the interactions with EJS were professional and they let me know they stand behind the work they have done. I would use this company again because of their obvious expertise, skill, dependability and courtesy.

EJS Roofing uses Tomlinson Cannon to do gutter work and downspouts. Tomlinson Cannon called shortly after I had estimates in hand, to set up a time to do the work. And that work was done in a professional manner, and it looks great. The entire process of looking for the correct company, getting the estimate and having the work done, was about two weeks. I couldn't be happier with the entire process.

We called and got an estimate from EJS Roofing. After receiving the estimate we had to contact them and let them know they could not have measured correct. Their estimate did not measure the correct house. Roofer then remeasured and issued an estimate. Work proceeded not long after estimate given. Work was completed in a quick manner. Clean up was not near as good as expected. While the work was being done we notified damage to our vehicle. Alerted the job foreman who said he would communicate to his boss. After the job was done we received an invoice for the roofing work. Two days after receipt we sent certified bank check for payment. Emailed sales rep asking about damage on vehicle? After a couple of weeks I get a very rude call from the owner of EJS. This man could not be farther from a nice person to deal with. Owner proceeded to tell me that we still owed him money because his office staff did not add a cost to the invoice they sent. Explained to me I should have caught his mistake. Sent me emails saying that if we did not pay his 500.00 mistake he would not pay his contractors or suppliers so they would file leans on my home. Called me a week later on Friday night telling me he would assault me for the difference he says is owed. As of this posting he still has not repaired damage to my vehicle. Continues to issue threats. Work looks good but be warned this owner is not a nice guy when he does not get his way. We would not ever recommended this company to anyone for any reason. If you would like to see the emails from this company please let me know.

The workers arrived by 8:00 a.m. on the day after Thanksgiving and worked until dark. They came back the next day and finished the job. The owner stopped by and realized they had made a mistake on one section of the roof and he instructed the workers to tear off the roof and do it again. This was at no extra cost to me. The workers were professional and they left the yard clean and debris free.

Very responsive and excellent service. I was impressed.

Excellent...from start to finish! Everyone was very professional, everything was done in one day and clean up was awesome! Thanks Ed for having such a great crew!

The crew showed up at 7am, put out tarps and got right to work strippng off the shingles. The tear off was done by noon and they got to replacing shingles and adding the ridge vent. In all our encounters with the workers they were very polite and professional and answered our questions knowledgeably. They stayed until 8pm to finish the roof and then came back at 6am the next morning to clean up. Our neighbors have all commented on how quickly they worked and how good the end result looks. We absolutely would recommend them.

With some slight confusion due to start date everything else went well and work was completed as stated in work order and professionally done with complete clean up and consideration for residents at our condo building.

Everything about EJS Roofing was fantastic. The cost was where I didn't cry, they answered all my questions and some of those question were silly. They came in the morning and were done by end of day. We had a very dry summer so I waited until a good rain to see that after years of battle, I had no leaks None. Beautiful roof and garage roof. Very friendly.people. They also did a great job cleaning up, Not a nail or a tiny pieace of shingle to be found. I have given a number of people I know EJS's name..