Reviews
3.54 Reviews
Showing 1-4 of 4 reviews
Dennis K.
02/2013
furniture repair
 + -1 moreWe had inherited an old credenza and it was not in very good shape and so we took it to him and told him what our ideas were and he refinished it to our specifications. He does excellent quality work. He's conscientious. He's professional and his prices are reasonable.
Description of Work: We used Borst Furniture & Upholstering 3 or 4 months ago to have a credenza refinished.
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Yes, I recommend this pro
$200
Ann E.
05/2012
upholstery
 + -1 moreSee above
Description of Work: We had an old rocker to be upholstered and went to this company as they are well-known in the area and have been around for a long time. Our initial contact was very positive when we visited in-store and selected fabric and discussed dates for service. However, afterwards we had a hard time maintaining communication and the service took much longer than promised. Appointments were made and not kept on the part of the provider in picking up the rocker and then in delivery. Fabric was ordered and we were not informed that it was no longer available until we initiated the phone call to see how things were going. Overall feeling was that provider was overwhelmed with business and could not stay on top of the work that they had. If we had not stayed on top of things via phone calls no information would have been given as to status. If time is no issue and one doesn't care to much about customer service then this is a great place as the quality of the finished product was good.
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$600
June R.
04/2012
upholstery
 + -1 moreHorrible experience! The guy is a smooth talker and promises one thing but doesn't come through, not just once but repeatedly. Went to the shop to pick out fabric, chose 2 (primary and back-up). Never heard back. Finally called and found out the first one fabric choice was not available. Had he ordered the 2nd choice? NO! Told him to. Never heard back. Finally called him to find out the 2nd choice was on backorder. Went in and chose 2 again and had to be told if the first choice is not in, to go with the 2nd. Finally project started. Told it would be done by X date. Not done and not called. Finally called him back. Finally done. He told he would deliver it one date and never showed up and never called. Finally showed up the next day. Will never use this place again!
Description of Work: Chair reupholstered
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$500
michael D.
12/2010
upholstery
 + -1 moreI had already picked out the fabric and we dropped off the chairs. He was really excellent and everything they have done was excellent. They look brand new.
Description of Work: I used Borst Furniture & Upholstering to recover the pads on my dining room chairs and they reglued and put new casters on my other chairs. He also reupholstered 6 dining room chairs.
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Yes, I recommend this pro
Contact information
842 14th St SE, Cedar Rapids, IA 52403
Licensing
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Service Categories
Upholstering,
Furniture Refinishing and Repair
FAQ
Borst Furniture & Upholstering is currently rated 3.5 overall out of 5.
No, Borst Furniture & Upholstering does not offer free project estimates.
No, Borst Furniture & Upholstering does not offer eco-friendly accreditations.
No, Borst Furniture & Upholstering does not offer a senior discount.
No, Borst Furniture & Upholstering does not offer emergency services.
No, Borst Furniture & Upholstering does not offer warranties.
Contact information
842 14th St SE, Cedar Rapids, IA 52403