AR-JAY BUILDING PRODUCTS INC

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From acceptance of proposal to completion of work, everything was performed on schedule. The installer was professional, neat and did the job in a timely fashion. We were very pleased with the final result as well as the courtesy of all involved including the electrician.

Very professional service

I purchased a home in 1993 that was just over a year old. We had lived there for approximately 1 year when the siding appeared to be fading. The previous owner had left some siding pieces in the garage so I took one of them and compared it with the installed siding. There was a considerable difference between the two. I got the name of the manufacturer off the siding and wrote them a letter describing my problem. They requested a piece of siding and measurements of my house. The manufacturer quickly responded and requested that I contact ARJAY for assistance. ARJAY recommended a siding contractor and the manufacturer informed me that they would replace the siding free of and $2400 of the installation costs. I had to pay out $1600 to cover the rest of the installation costs but the quality of the work performed by this contractor was well worth it. Dave Hausman was very helpful during the entire period of ordering, etc.

Did not use them

The cabinet-maker/countertop company that Ar-Jay subcontracted for the routing and installation of the Quartz counters was top quality from start to finish. They were cheerful, professional, and prompt. They tore out our old countertops and installed our new countertops (with undermount granite sink) in about three hours. They also reattached the built-in dishwasher. They did an absolutely thorough cleaning job before they left, too!!! I should add that the cost of my countertops ran higher than most, because I picked a fairly rare, patterened Quartz.

I was looking for a company to respond via email as I work full-time and can't be making non-work-related phone calls during the day. Other hardware floor companies either didn't respond via email, or their responses were weird and/or rude, indicating that they weren't familiar with email at all. Larry with Carpets Plus was very responsive via email and he answered all of my questions promptly. When he came to do the measuring and estimate, Larry was very friendly and professional. They started the job as scheduled and were very prompt. They finished on time and exactly on budget. The house was pristine when they were done - they did not leave a mess of any kind. This was an extremely pleasant experience and I would recommend this company to anyone.

Before ordering the lighting, the sales person went over in detail what was needed and worked with my husband to get the best layout to save us money. When the lights came in (earlier than stated) they called us right away. They were great. The sales person and their electrician explained in detail the installation of the lights.

Our experience was OK. We went to their shop several times, but we found it hard to figure what they had other than what they had on the floor. When we pushed more, they then had things ready for us and our contractor. At the same time, we were looking at cabinets, but they were not helpful with that. The person who at that time managed the cabinet area didn't want to talk to us unless we had a plan. But that was the problem. We had no idea what we were doing with it. We were new to all of it, and needed guidance. He was not helpful and we went somewhere else.