W&W Construction

We had a fabulous experience with Steve at W&W Construction! Our house was new when we moved in and so when we gathered bids to finish our basement (roughly 6 months after we moved in), we wanted a contractor who would be willing to use the same subcontractors and materials that had been used throughout the rest of the house so the basement finish would match the quality of the main floor finish. Steve was very accommodating, tracking down the suppliers used and print info for the rest of the house. He got us an estimate in a timely manner, broke the estimate down well so we knew exactly what would be included (like the bathroom mirror, etc.), and answered the questions we had quickly. He also had references available for me to check, which I did. Price-wise, his estimate came in near the middle of the pack - we had several estimates that were higher (some by as much as $10k more), and some lower, though the lower ones often didn't include all the materials that Steve's estimate included. At just under $30/square foot of finished space, for this area and the quality of finishes we were requesting, Steve's bid was very fair. Initially, Steve thought he wouldn't be able to begin our project until October of 2011. However, because of some delays in his other projects, he and his crew were able to start in late August. Though they started early every morning (7 a.m.), Steve arranged a way for his workers to use an alternate entrance so I didn't have constant traffic through my front door. Steve was very helpful in discussing our design, chalking out lines before starting, and making suggestions when we had questions about closet sizes, door locations, etc. The work proceeded very much as Steve told us it would. I had considered (because I knew which subcontractors I wanted to work with), working as the general contractor for our basement finish. I'm so glad I didn't! Steve did a great job keeping a steady stream of contractors in, overlapping where possible (such as for the initial plumbing and HVAC work), getting all the necessary permits as well as scheduling the inspections efficiently so we didn't waste time. Throughout the process, Steve was available by phone if he wasn't on site. If we had questions or concerns, he handled them the same day. We did not have any major changes to our design or layout once the work started, but we did have a few minor changes (such as upgrading the pad for the carpet, doing closet rod installation ourselves) and Steve worked out a fair price adjustment for those items. The project took less than 2 months, which was amazing, given the scope of the work - there was very little wasted time and very few days when there wasn't SOMETHING being done. Because Steve got started earlier than originally planned, they were actually done with the project before they originally thought they'd be able to START the project! Other than the minor price adjustments I mentioned above, the final cost matched the estimate exactly. The only negative experience throughout the process was with the subcontractors used to install our carpet - because we had requested that all the same subs who were used to build the house also be used to finish the basement, this really wasn't Steve's fault. When I shared my concerns and told Steve about my experience with the rude installers, he called the company himself, spoke to a manager, and was there in person to oversee the work when the carpet installers returned to fix the issues they caused. Though we have not needed to, when the project was complete Steve told us to contact him if we had any problems with finishes. He definitely stood behind the work that was done and was willing to fix anything that was wrong. We are thrilled with our basement and feel we got exactly what we asked for from Steve - a high-quality finish that matches our upstairs exactly. Steve was outstanding to work with and he will be the first person we call if we ever have remodeling needs in the future!

They did an excellent job. I will be contacting them shortly to replace some windows.