Reviews
3.33 Reviews
Showing 1-3 of 3 reviews
Don W.
08/2015
plumbing
 + -1 moreThey've always done a very good job. They weren't as clean as some of them would have been. They knew exactly what to do and it went right. They got the job done. Everything worked after they were finished. The price was very reasonable compared to some of the other ones. I've had them out here several times and they always got the job done. If you have a plumbing problem, they'll go and fix it.
Description of Work: We've used Roto-Rooter a couple of times.
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Yes, I recommend this pro
$100
sue D.
08/2011
drain cleaning
 + -1 moredid not do what we asked to have done. Did not fix problem.
Description of Work: I asked for the main drain to be cleaned out and the bath tub in a rental unit I manage. They did the bath tub by removing the drain cover and using their hands. Left a mess and never cleaned the main drain. I called back today because the renter tried to use the washing machine in the basement and drain is plugged. Called them to complain and they said it would be another service call. Will never use them again.
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$92
Sue J.
07/2011
plumbing, drain cleaning
 + 0 moreIt went very well. We had a clogged drain in our basement the day before our Open House. I also couldn't do the laundry because the drain was clogged. We tried calling several other plumbers first and we had trouble getting someone to come out on a Saturday. We finally called Roto-Rooter. The gal who answered the phone was extremely helpful. She quoted us the prices for a service call and said if we would wait until 9 a.m. to call (it was 7:25 a.m. at the time) we would save a good deal of money. We waited until 9 a.m. and called. The serviceman was at our door within 10 minutes. Within 15 minutes he'd solved the problem AND taken the time to explain what had gone wrong and what we could do in the future to avoid having the same problem. The drain works perfectly now and our Open House should be a success tomorrow. I would call Roto-Rooter again in a second. The serviceman was polite, professional, and knew exactly what to do. He even cleaned up after himself! The price was very fair and he didn't waste any time at all. Overall it was an awesome experience!
Description of Work: The serviceman arrived at our door within 10 minutes of our call. He assessed the problem and knew exactly what to do to fix the clogged drain He then took the time to explain to my husband what had probably gone wrong and how to avoid the problem in the future. The drain was working less than 15 minutes later!
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Yes, I recommend this pro
$100
Contact information
unknown, Cedar Falls, IA 50613
Licensing
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Service Categories
Drain Cleaning,
Plumbing
FAQ
Roto-Rooter Plumbing & Drain Services is currently rated 3.3 overall out of 5.
No, Roto-Rooter Plumbing & Drain Services does not offer free project estimates.
No, Roto-Rooter Plumbing & Drain Services does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Drain Services does not offer a senior discount.
No, Roto-Rooter Plumbing & Drain Services does not offer emergency services.
No, Roto-Rooter Plumbing & Drain Services does not offer warranties.
Contact information
unknown, Cedar Falls, IA 50613