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The Computer Boys

1.0(
1
)

Computer Repair, Computer Sales

About us

Cost is determined by the job. Charges an hourly rate.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Macintosh, PC, spyware & virus removal, networking, telephony, website design, hardware repair, marketing, product photography, digital production, pre press design, network security & DVD copy.

Amenities

Emergency Services
Yes

Reviews

1.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Write a review
Showing 1-1 of 1 reviews
Mona G.
04/2010
1.0
computer repair
  + -1 more
Service was slow--they had my computer for over 2 weeks. The guy that worked on it --John Bonar--said my hard drive was bad and had to replace it. I found out later from another company that once a bad file was deleted, my original hard drive was fine and didn't really need replaced. Also, this guy replaced my Dell 80 gigabyte hard drive with an obsolete 2003 Hitachi 40 gigabyte "new" hard drive. When confronted, he agreed to send a refund check for the cost of the "new" hard drive only--did not agree to a refund for his time and services. It is now weeks later and I have received nothing. What a rip-off. The public should be warned!
Description of Work: My computer refused to boot up Windows--error said hard drive problem. This company said my hard drive was bad and replaced it.
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$120
Response from The Computer Boys
The Customers hard drive was bad, it failed the built in SMART self diagnostics, I told the customer I'd be putting a 40 gig drive int he computer, and recovered their files to the new drive. The drive in question was manufactured in 2003 (like nearly every new small size hard drive is at least 3-5 years old when you pull it out of the box, take a look at the new Intel Core 2 Duos, they were made in 2007 and 2008). I offered a refund to the customer of all fees minus pickup and delivery, and mailed them a check, they have yet to cash it.

    Contact information

    928 N 5th St, Burlington, IA 52601

    www.tcbcomputer.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    The Computer Boys is currently rated 1 overall out of 5.
    No, The Computer Boys does not offer free project estimates.
    No, The Computer Boys does not offer eco-friendly accreditations.
    No, The Computer Boys does not offer a senior discount.
    Yes, The Computer Boys offers emergency services.
    No, The Computer Boys does not offer warranties.
    The Computer Boys offers the following services: Macintosh, PC, spyware & virus removal, networking, telephony, website design, hardware repair, marketing, product photography, digital production, pre press design, network security & DVD copy.

    Contact information

    928 N 5th St, Burlington, IA 52601

    www.tcbcomputer.com