ELECTRIC DOCTOR SERVICE LLC

BUYER BEWARE. Sloppy install and three of my breakers are missing. I ask them to replace them or return them and they said they threw them away. Have not heard from them again.

Skilled and reliable, I have known Electric Doctor for over seven years and have always been treated well. You get what you pay for-quality products and great workmanship. Customer oriented, staffed with knowledgeable employees.

This rating is for their presentation of their product line and four laying out everything in an easy and insightful manner. They have yet to do the installation so I will have to reserve my comments after they do the job.

They came on when scheduled!

Nearly worthless, had to have all of their work replaced

I got in contact with Electric Doctor through Home Advisor. The only issue I wanted them to address was that my lights "pulsed" or flickered. They were prompt in addressing my inquiry and had a tech out to diagnose. I scheduled the work to be done on March 21. FYI: Cost to come out for an estimate is $49. I knew that going in. I opted to have some additional work done; have my furnace put on it's own circuit, have an outlet created for my refrigerator and have the main wires that come in from the meter to the breaker replaced. At the time, they recommended a grounding system be installed, but I said I did not want that done (it was $550). The day the work was done, the electrician (Rod) called me and said they *had* to install the grounding system, as the inspector from the City of Bettendorf said it was necessary. He did give me a discount of $100, making the total for the whole house grounding system $450. My total bill was $1575 after all was said and done. I was floored. I was also overcharged by $181. I called that same day and the $181 refund is pending (it cleared). I have no idea where that extra amount came from. There was debris left behind; wood shavings in several places, three unused circuits left inside the breaker box along with plastic pieces, some small pieces of copper wire on the floor and one piece of insulation that was not put back. I had about 1 hour of cleanup after the electrician left my home. The original issue I called about? Still happening. Several of my light fixtures are still pulsing. I attempted to correspond with the owner, Jeff Lanum, about the following issues/questions via email: 1) My issue is not resolved. I still have lights that pulse/flicker. What are my options? 2) Can you supply documentation that shows that I HAD to have the grounding system installed? (edit: I did end up calling the city about this and the city electrical inspector did indeed say this was LAW that this had to be put in. Kinda surprised the Electric Doctor didn't know that. I would have never agreed to any of the work done knowing I HAD to have a $500 system installed - it wasn't in the budget) 3) I have a giant copper wire that runs from my heater to ??? What is this? 4) A mess was left behind. There were wood shavings in several places; top of plastic yarn bins, in some of the yarn, on top of the water heater, behind the plastic bins, near the breaker panel. There were also three disconnected circuits left in the breaker panel along with a lot of debris. 5) What circuit was the HVAC system put on? I got one response from Jeff, and then he stopped writing me back. I never did get him to come back out to answer my questions nor tell me when it would be a good time to call. I don't have the time to chase someone down, but I can say with certainty that I will NOT recommend the Electric Doctor to anyone who needs work done.

They did the job we had requested in a timely fashion. Very professional and knowledgeable about their work.

Good customer service and work but the cost for replacing a ceiling fan seemed somewhat high.

This company is a rip off! They charged 6 times more for what they did than anyone else. In talking with their Manager, Jeff Lanum, he didn't care if we had been ripped off either. They will never get a recommendation from us and we will tell all we know to never call them.

I thought the cost was a bit high.

Did a good job, prompt and professional installing a replacement electrical panel.

Rod was a very nice man who showed me several options of doing what needed to be done and their costs associated with which option I chose. Very pleasant and professional. Thank you.

They were very efficient, neat,and cost effective.

replaced lights, fan lights and outside light

Very professional and excellent customer service

Speedy and great work!

prompt and neat. will use them any time .

They showed up once, was supposed to come back to finished and never showed, never called, nothing. Lauri

no comment

They were prompt and knowledgeable. We like their club membership program. We will hire them for our new house too. Thanks, Electric Doctor!