Economy Tree Service

Scott did a fantastic job with our tree removal and removed the tree very quickly. That said he still has not completed his contract by fulling the hole as agreed upon it the contract - it is late October - making excuses as to why is has not been completed. I would not recommend the use of this company.

It went very well. When Scott came out to do the estimate, he was very friendly and knowledgeable. He wants to do things right, even if it's inconvenient (like pruning oaks when it is horrendously cold, in order to protect against oak wilt). His knowledge of arboriculture is good, and although he is certified to use chemicals, he generally stays away from them in order to do things as organically and naturally as possible. He answered our many questions thoroughly. When he came out to do the work, he came when promised, removed all debris afterward, and did an excellent job pruning a large tree in order both to promote its health, and also to protect the nearby house. The only constructive criticism has to do with his responsiveness to contacts. Sometimes phone calls were not returned for a week or two at a time. At one point I had not heard from him or his wife in a while, and so I began reluctantly researching other tree services. But he did eventually get back to me. This is a small family business, and due to being out of town and some personal situations, things got stacked up, he said. Viewed in another light, the difficulty in getting call-backs is also related to the quality of work that Scott does. He does excellent work, and so there's a large demand for his services. Yes, the responsiveness could be improved. But if you can get him to do the service, you will likely be satisfied with the results. So if you want a job done well, and you are prepared to be patient, then I recommend Economy Tree Service (now renamed as Urban Tree Care).

It went well. Scott had to come back 3 days in a row because he kept getting rained out. But he wouldn't move on to his next job until mine was complete. I asked him to only take what was absolutely necessary for people's safety and health of the timber and he did just that. A few large trees with heavy damage had to be dropped. He cut all the pieces down to manageable pieces I could move on my own and finish cutting up for firewood at a later time and he chipped the rest of the brush and left if for me to use as mulch on our path. Scott and his assistants hit it hard and kept working trying to beat the rain and get the job done. I appreciated his expertise in knowing which undesirable trees to take out to thin the timber to a healthy density so the preferable trees could do better and flourish. After you've worked with a professional arborist like Scott you will never go back to a hack. While it may cost a little more in labor now it is well worth having someone who knows what's what they are doing, do the right thing, rather than someone who is just guessing and telling you what you want to hear.

They came and cut that one big branch off. Cleaned up all the little limbs and left the yard looking better than it was when they first arrived. Again I'm very happy with the job they performed. file://localhost/Users/jameskelley/Desktop/2713.JPG file://localhost/Users/jameskelley/Desktop/2713z.jpg

It went well. I trust Scott to take care of our trees, he is obsessive (in a good way) about tree care. He compels me to take better care of our trees. From using the proper mulch to pruning techniques Scott teaches me what I need to know to improve our tree health until his next visit.

It went well. I trust Scott to take care of our trees, he is obsessive (in a good way) about tree care. He compels me to take better care of our trees. From using the proper mulch to pruning techniques Scott teaches me what I need to know to improve our tree health until his next visit.

It went well. I trust Scott to take care of our trees, he is obsessive (in a good way) about tree care. He compels me to take better care of our trees. From using the proper mulch to pruning techniques Scott teaches me what I need to know to improve our tree health until his next visit.

It went well. I trust Scott to take care of our trees, he is obsessive (in a good way) about tree care. He compels me to take better care of our trees. From using the proper mulch to pruning techniques Scott teaches me what I need to know to improve our tree health until his next visit.

Left a message to get an estimate for removing 3 trees and they called back the next morning to setup an appointment. Scott came out the next day to do the estimate at the scheduled time. I could tell he has a passion for this business. He thoroughly explained the process and completed the estimate. After comparing with other bids and doing some more research, we decided to go with Economy Tree Service. They were competitively priced and I had watched them carefully and successfully remove an extremely large tree that was close to power lines etc. from a nearby house a few years earlier. I called to proceed with the job and Scott called back the next day to confirm. When Scott came by to get the signed contract and deposit, we agreed that they would start on 10/30/13. They showed up about 7:45 am, setup and staged their equipment, and were working by 8:15. Noticed that they were all wearing protective equipment, which was good to see. The crew worked together very well and very efficiently even though the weather conditions were less than desirable (rained every day while they were here). Each day before they left, the site was clean and Scott let me know when they were leaving and what they expected to get done the next day. I felt the job was completed in a very timely manner despite the rainy weather conditions. On the final day Scott let me know when they were done and we walked the yard together, which was thoroughly cleaned as expected (cleaner than when they started since the trees were already losing their leaves before they started). I was totally satisfied with the professional manner of the work that was completed by Scott and his crew, and the whole process from start to finish in general. All calls I made were returned within a day. I would highly recommend them to others and would definitely not hesitate to use them in the future.

It went well. Have not found anyone else I would trust to take care of old trees in such a delicate environment.

I chose Scott & Economy tree because the previous owner of this acreage was an arborist and he picked Scott to work for him.

I called and left message on 9/10/13 for an estimate for 1 tree removed and another trimmed off houses. He called back 3 days later on 9/13/13 and scheduled appt for 9/15/13. That was canceled due to rain (the rain had stopped by the time of our appt). TOld him my days off were Tues and Thurs. He showed up on a Wed and spoke with my mom and left a card but no estimate. Called him back around a week later and he wanted to set up a time...again told him my days off were Tues and Thurs. Explained what I wanted done and that he could just come and leave an estimate in the door or give it to my mom if she was home. Here it is October 3 and still haven't seen or heard a thing. I will not deal with this company ever. If you can't be prompt with phone calls and leaving estimates I'm not sure I'd trust anyone with a job.

They started on time and cleaned up pretty well. Unfortunately we still have no grass growing were the trees were despite putting down grass seed several times. Nothing will grow there but weeds. I had liked them on Facebook but got really tired of reading about ex-cons going around soliciting their services and it not being up to par. I understand that the owner has spent most of his life doing this and is extremely knowledgeable about his job but there is something to be said about promoting yourself rather than bashing others. I would recommend them to others if they needed a tree removed only because they are professionals. I also didn't like that they put pictures of my home on their Facebook page without asking permission first. I understand they want to show off their work but simply being asked if that was ok with us was all it would take.

I have called this service three times and left messages on the machine over the course of the last month. I am looking for an estimate on work in a yard that has been neglected for some time. No call back of any kind.

Scott showed up promptly at 8am. Started by 'sizing' up the tree and went to work. I personally wasn't to sure about the power lines running next to the tree but he had no problem. Tree came down with ease. Yard looked great when he was done. Thanks Scott and crew!!!

Great job. Husband and wife team. Very professional

The entire crew of Economy Tree was very professional and knowledgeable. It was very evident that Scott, the owner, knew a lot about trees and the proper way to care for them. Scott came to our house at the beginning of June along with a few other tree removal companies to give us an estimate on the removal of the tree. His quote was very competitive with the other companies. We decided to use Economy Tree based on Scott's professionalism and obvious knowledge about trees. We signed a contract and gave our deposit at the beginning of July. Unfortunately, due to a LOT of hot weather (with multiple days close to triple digits) and emergency tree removals, the crew was not able to get to us until late in July. Even though they had to push the work back, Scott was always very good about keeping us informed about what was going on and was very polite and apologetic about having to change plans. Once the crew arrived at our house, they worked very carefully and again were VERY professional. Due to the amount of damage to the tree and the safety issues involved with climbing the tree, the crew took about 3 half-days to complete the work. Once the work was done, we were so happy with the result! They did a wonderful job of cleaning up any debris and saw dust (they even climbed ladders to clean sawdust off our roof and our neighbor's roof!). Aside from the tree and the two stumps being gone, you couldn't tell that the crew had been there at all. They left our yard as clean (if not cleaner!) than it was when they arrived. We can finally rest easy knowing that we no longer have to worry about this problematic tree falling on our house during a storm. And if that wasn't enough, Scott was willing to answer questions that I had about the other trees in our yard. I would recommend Economy Tree Service to anyone looking for good, quality workmanship at a competitive price. Thank you Scott!

They did an excellent job. They ran into some weather issues, but still got the project done. My only glitch with them happened the following spring when we had a branch break off a tree and called them... they did not respond and I had to deal with it myself. I would use them again as the pricing was very fair for the quality of service.

With Economy Tree being the most reviewed and highly recommended here, I made the call on Friday and didn't speak with a person; my information was left on the voicemail. Their message said that I would get a reply from the owner within 2 days and Scott scheduled a Sunday appointment- which he never kept. No return phone call on Sunday or Monday (it's now Tuesday). My Monday morning voicemail included the fact that I would like to know what happened and tried to give him the benefit of the doubt-no response. To get a true tree professional, call Scott Carlson Service for an estimate. ***UPDATE*** As consumers, we are encouraged to research service providers and their histories, to get the lowest estimates, and to hire the professional that will do the best job for us. Isn't that the whole mission of Angie's List, both negative & positive? It is good to know that a business can be thriving, but regretfully, are too busy to conduct good customer relations. It is unfortunate that a business owner needs to resort to name-calling and smear tactics in order to resolve a situation that could easily have been solved weeks ago by making a simple, timely phone call (instead of waiting 2 weeks later on April 4th and finally calling angry). Being new to this website, it was wrong of me to refer another tree service in Economy's review. For that I apologize. I misunderstood that the service date was to be when the estimate and work was to have taken place, but never happened. The other company's review was not submitted until yesterday when I took a moment from my schedule to sit at my computer. I want to make it perfectly clear that my only connection with the other service is that they were chosen for the job and is not my "bait calling" employer as implied by Economy's owner. I needed work done, checked Angie's List, called around, and hired a provider--nothing more sinister or under-handed than what is expected of an average homeowner.

Economy Tree gave us a very competitive bid and was prepared for the difficult terrain with all the proper safety equipment. They removed a wide variety of trees in all shapes and sizes. Initially we had intended to sell our home and thought a river view would enhance the capacity to sell the house. After Scott finished we realized we loved the view so much that we didn't want to move! We then hired them to prune and trim our front trees. As before they did a professional, responsible and fantastic job with our front yard 10 or more trees. They will return tomorrow to remove a dead oak in our woods. I will hire them again!

He has done sequential projects for us, and is very good.

We went with another company. I don’t remember what the quote amount was for Economy Tree Service. I think the experience of the quote process went well. We felt like the guy was very knowledgeable, and he knew what he was talking about as far as the trees were concerned and the best way to take care of them and to cut them and everything. He was pretty responsive. I emailed him and he emailed me right back for the initial contact. I got a response from him within a day. Then we scheduled for him to come out and that was only a couple of days after that. It took may be four days before he came out but that was also pretty good. We will consider using his services again in the future.

Excellent service Great clean up Professional Reasonable Prompt

I called them to trim up a pine tree and an overgrown rhododendren and he came for an estimate. He was courteous and seemed knowledgeable about the task. When he came he and his people worked continuously until the job was done and then cleaned up after themselves. I thought the cost was reasonable and would have them back again. I suggested them to my yard man and he was impressed with the job they had done also.

I did not consider using this service since it is so far away from where I live. They are in Eastern Iowa and I live in Western Iowa