33 Carpenters Construction

Absolutely predatory. We wanted new gutters & flashing following a storm. They said our roof needed replacement and offered to help us file an insurance claim. They claimed they could do the entire job for what insurance paid for the roof. The roof job was never completed, gutters and flashing never installed and they walked away leaving a huge mess. They are scammers that come in after storms. DO NOT do business with them. For billing themselves as a Christian company, they are anything but.

33 Carpenters Construction, Home Office Bettendorf, IA Quad Cities, IA/IL, Des Moines, IA Metro Area, Fort Wayne, IN, Chicago, IL Area Check out 33 Carpenters Construction website, ‘ABOUT’ Storm Chasers, Mission, Core Values July 2018 a rep from the Ft Wayne office of 33 Carpenters Construction stopped at my residence while I was doing some yardwork. The representative approached me, and asked if I had any hail damage to my roof. He showed me pics of larger than golf ball size hail from a storm 4 weeks earlier. The roof was inspected and damaged was found to the roof and gutters. A check from the insurance company was received May 14, 2018. Now comes the first week of September 2018, the roof is replaced. After they finish, we noticed two dark areas on the roof. 33 Carpenters Construction said the dark areas could be seen in the photos taken. The next day I came home and noticed a white spot on the seal of the garage door. I found the spot to be white paint where someone had tried to cover up scratches on the garage door. Also found gouges farther up the door. 33 Carpenters Construction was called, he came to investigate. In the meantime, the gutters are hanging to the roof by a thread. The roofers loosened the to do their job and left them for the gutter guy. After waiting a couple of weeks, I called and asked when the gutter guy was coming. Waiting a couple of weeks and two trips from an independent gutter company the gutters were complete. Back to the garage door, 33 Carpenters Construction called with information for me to call a garage door company to schedule a replacement garage door. Garage door was replaced. Warranty claim was filed with shingle company by 33 Carpenters Construction in November 2018, the shingle company denied the claim in March 2019 due to lack of information. On January 31, 2020 I received a bill and a letter from 33 Carpenters Construction. The letter stated that if the bill was not paid within 7 days a collection process would be started. I called the home office of 33 Carpenters Construction and asked about defects that still needed fixed. The collections were stopped and I was told a ‘Quality Representative’ would contact me. In late June 2020 I received a nasty email from 33 Carpenters Construction. The email stated that numerous attempts were made to contact me with letters, phone calls, and emails. All I received were status emails from the shingle company which said ‘No response was necessary.’ After I explained my side of the story things calmed down, I was told the warranty claim would need to be refiled. On July 24, 2020 33 Carpenters Construction knocked on my door stating he was here to get shingle samples off my roof to send to shingle company for the warranty. He also stated he did not have shingles to put back on. I had shingles left over from the earlier replacement. I also gave him the addition information needed for the claim. The claim was filed by 33 Carpenters Construction and approved by the shingle company in November 2020. In January 2021 I received a phone call from a 33 Carpenters Construction stating they heard the shingle company had approved the claim and sent me a voucher for materials and a check for the labor. They wanted to scheduled another roof replacement. I explained to the representative that the after 2 years roof had ‘weathered well’ and I tried to make a deal by trading the voucher and check for a receipt marked ‘Paid in Full’. They said they needed to talk to upper management. It is now September 2023, 2 ½ years later I contacted 33 Carpenters Construction to inquire about our situation. A few days later I received an email with invoice for the balance due for the roof replacement in 2018. I replied and asked about the deal, a couple of days later I received an email stating I owed them for the roof replacement and nothing else mattered. Please take all this into consideration.

unknown

I was approached by 33 when they were in the neighborhood after a storm. They offered to go up and see if we had also sustained damage. We had, and agreed to meet and discuss the work. Initial meeting was fine, we signed a contract. THEN, I didn't hear from them for over 2 weeks, i had to call and ask when they were coming. We set up a time, they called and rescheduled. Then finally came, later than expected. The crew seemed to know what they were doing, but DID NOT INTERACT WITH ME at all, even when I initiated a "hello" on my way out of the house to leave. Upon return, I waved, and aksed how things were going, and just got a nod. There were roofing nails left in my bushes, later to be found. The roof looks fine, but I was not happy with the relationship/professionalism.

They were very punctual, professional, and they cleaned up after themselves.