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Satellite City

TV Service - Satellite, Stereo and Home Theater Systems

About us

Satellite City is a full service DISH Network and DIRECTV retailer. We can help you with everything from signing up for new service, to upgrading your existing service, to custom installations. Our technitions have the skills and experience for any residential or commercial job.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

TV repair - sony, samsung, toshiba, pioneer & panasonic.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.010 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-10 of 10 reviews

Matt D.
01/2017
5.0
satellite tv service
  + -1 more
They did a great job.Made sure wires were hidden, etc
Description of Work: We had a TV installed in our bedroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Tim M.
01/2015
5.0
satellite tv service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Linda/Lee F.
06/2014
5.0
satellite tv service
  + -1 more
Great! They showed up on time, did the work, and showed us how to use it. We love the Hopper boxes and Dish Network.
Description of Work: Upgraded our satellite system to the newest available.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Kim M.
11/2013
5.0
satellite tv service
  + -1 more
Dan came out the day after I called Satellite City for an appraisal. We have stone above the fireplace and there was a lot more to mounting the TV than hanging it. There were several different options as to how they would go about this, but he wanted to make it the least invasive and keep the cables and cords out of site. He quoted us somewhere around $700, which seemed like a lot to me, but we just wanted the TV hung. Dan was very up front with us. He gave me the list of supplies that he would use and the cost of those supplies if purchased from them. We had the long HDMI cables here, so we didn't need to purchase them. They were $79. But I'm not sure if that was each or individually. The two installers came out a few days later at the designated time, did their installing, and were done in about as much time as they told me it would take. Overall, all of the people I was in contact with from Satellite City were very friendly and professional. I paid less than the estimated amount , so that was exciting. I definitely recommend Satellite City.
Description of Work: Mounted a 70 inch flatscreen tv on stone wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Laura L.
11/2012
5.0
satellite tv service
  + -1 more
I would recommend having Satellite City install and set up new TVs and satellite services. We have had companys sent from Dish Network in the past, but the SC folks are customer friendly and really strive to provide the best service. They evaluated our needs and made suggestions for setup we hadn't considered. We purchased our own TVs and sound bar, but they also sell TVs. I've learned that technology and 50" flat screens installed above fireplaces is best done by a professional. You will be glad you called.
Description of Work: Satellite City installed 2 flat screens and an additional receiver for us earlier this year. The install was so professional looking. They wired the TV into the walls of our 50 year old house to make the wall mounts look as if the house was designed to have them. I was so pleased we didn't try doing the install ourselves after seeing what they could do. They are so prompt responding to questions and setting up service calls. Our original receiver died recently and we called them back to see if they could help diagnose the problem. Not only did they figure out what the problem was, they called DishNetwork for us and ordered a new receiver to be delivered to our house. I didn't have to wait on line for a service rep at Dish. They came back out to the house to check on connections when the new receiver arrived for no cost. Mike was able to make suggestions on further updates to our system and gave an estimate. I will definitely call them back to update when we are ready!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

rick M.
10/2012
5.0
satellite tv service
  + -1 more
Very well. Installation person was ontime. Polite and introduced himself. Asked questions regarding placement of the dish. Showed me the TV remote and all its functions.
Description of Work: Installed Direct TV.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis S.
05/2012
5.0
satellite tv service
  + -1 more
They took time to investigate what needed to be done before they started the install. Did a great job of installing the wiring and receiver. Made sure everything was working just right before they left. The installers were very freindly and curtious. Job well done!
Description of Work: Installed a new Dish Receiver and cabling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Michael C.
05/2012
5.0
satellite tv service
  + -1 more
I updated this review. There were some issues with our system, but after working with Satellite City they've been resolved and I can now give them a hearty two thumbs up.
Description of Work: Satillite City installed our Dish Network system in August of 2010. Repeated issues with the equipment and service. Update: These issues have been resolved to my satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Satellite City
.

Kenneth H.
10/2011
5.0
satellite tv service
  + -1 more
First of all I just want to say how pleased I am with the job Satellite City did. A week before the scheduled work was to be done they called and told me who was going to do the work and about how long it would take. We then went over everything I wanted them to do (Verification of what was discussed during the initial meeting). Dan was great, he ran all the wires to the rooms requested and instead of drilling holes through my siding he went through the basement and up into the walls. On the outside where the Dish is mounted all the wires are neat and clean (they are hidden from site along the house so you can't even tell there are wires.). From now on Satellite City will be doing my Satellite work. I want to especially thank Dan for his first class work.
Description of Work: After having my Family room remodeled I needed to have the room rewired for satellite. I was not pleased with the last service provided by Direct Tv so the neighbor suggested I give Satellite City a call. After a initial consultation with Jeremy from Sat City I decided to have them rewire my house. This entailed a new outlet in the Living room as well as re-running the new wires in the Family Room, Living Room, and Two Bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

eileen R.
10/2008
5.0
satellite tv service, home theater design
  + 0 more
We were referred to them by a local "home theater" company because we wanted a unique installation. We had been unable to do this when contacting the satellite company directly. Jeremy listened to our concerns, explained we were the first customers in this area to ask for a "single wire multi-switch" which allowed us to have more than one TV hooked to the satellite dish with only one set of cables coming into the house. The house has networked wiring. They knew what we were asking for, and were willing to do the work. They did a good job.
Description of Work: Installed a new satellite dish and upgraded our existing service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    110 N Ankeny Blvd 100, Ankeny, IA 50023

    www.satellitecity.tv

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 5:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Service - Satellite,
    Stereo and Home Theater Systems

    FAQ

    Satellite City is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 5:00 AM

    Satellite City accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
    Yes, Satellite City offers free project estimates.
    No, Satellite City does not offer eco-friendly accreditations.
    No, Satellite City does not offer a senior discount.
    Yes, Satellite City offers emergency services.
    Yes, Satellite City offers warranties.
    Satellite City offers the following services: TV repair - sony, samsung, toshiba, pioneer & panasonic.

    Contact information

    110 N Ankeny Blvd 100, Ankeny, IA 50023

    www.satellitecity.tv

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 5:00 AM