Description of Work: We were asked to pay for the job before our floor was completely finished. Installer never installed our transition piece. Flooring America wanted us to deal directly with the installer.
Rating Category
Rating out of 5
Marcia C.
12/2015
5.0
carpet installation, flooring contractor
+ 0 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$15,000
Peggy H.
06/2015
5.0
flooring contractor
+ -1 more
.
Description of Work: Great
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$500
JIM S.
02/2014
3.0
flooring contractor
+ -1 more
The person measuring the floor for the estimate overlooked the fact the old floor covering could not be removed due to possible asbestos content. Their installer was not PC oriented and was not prompt or diligent in getting the job finished.
Description of Work: They did not get the tile order entered correctly from supplier and we had to wait a bit.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$3,000
JIM S.
08/2013
3.0
flooring contractor
+ -1 more
Installer arrived a day late to start and informed us the various areas would need to be leveled causing extra expense and time. Reason for leveling was due to some areas of old linoleum said to be asbestos which could not be removed except at great expense. We do not understand why person sent to measure did not inform us or the office of this situation. This resulted in the project lasting almost a week for which we thought would be 2-3 days. Installer never arrived earlier than 9-10 AM. He also did not respect other areas of the home by placing tools and other supplies on carpeting. He did not make it easy to move around the home in order to access the other bathroom. He also was disrespectful in calling the lady of the house "momma". Overall a very disappointing experience with the exception being a good appearing floor.
Description of Work: Sent person to measure and then provided estimate. Later installed vinyl tile in kitchen/dining/entry and bathroom areas. Final result looks good with the exception of many spots of adhesive left on surface.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$3,500
Carla H.
07/2013
5.0
flooring contractor
+ -1 more
Did a fantastic job! Carpet looks beautiful and install was perfect!
Description of Work: Installed carpet throughout our home
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Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation
FAQ
Flooring America is currently rated 3.7 overall out of 5.
No, Flooring America does not offer free project estimates.
No, Flooring America does not offer eco-friendly accreditations.
No, Flooring America does not offer a senior discount.
No, Flooring America does not offer emergency services.