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Commander Carpet Care

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

We offer carpet cleaning services in Des Moines, IA, Ankeny, IA and other cities in Iowa. Give us a call today for pricing or to schedule an appointment. Your satisfaction is guaranteed! You have nothing to lose.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning, Emergency Water Extraction, Pet Odor Elimination, & Tile & Grout Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.851 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
4%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 26-50 of 51 reviews

Kristie B.
07/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jim D.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned 5 rooms that were carpeted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marilyn R.
03/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: The representative arrived at my home on time to give an estimate. It was a good price that I was willing to pay. He said he could do the work while he was there. I said great! He was able to get all the stains out and I was thrilled I could live with the carpet for another year.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

John K.
03/2013
5.0
carpet cleaners
  + -1 more
Excellent service.
Description of Work: We needed carpet cleaning before the Thanksgiving holiday. Commander Carpet Care was very accommodating in working us into their schedule at a busy time for them. We had three rooms cleaned - bedroom, great room, stairway/hall - as well as a large area rug in the living room. We have two dogs. They did an excellent job. Everything looked almost like new and the carpet was usable shortly after they left. They were prompt, thorough, and courteous. We will definitely have them clean our carpets again and would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

William S.
02/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marge M.
11/2012
5.0
carpet cleaners
  + -1 more
Very well
Description of Work: Cleaned light beige saxony carpet in living room, family room and large hall. Prompt, professional, efficient. He removed stains OxiClean and ChemDry couldn't. Excellent price for the space. Couldn't ask for better service or outcome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Steve K.
11/2012
5.0
carpet cleaners
  + -1 more
very well
Description of Work: Larry did a terrific job- much better than a previous bad experience with one of the larger outfits.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

charles V.
08/2011
4.0
carpet cleaners
  + -1 more
Disappointed with the cost
Description of Work: My pet was sick and had an accident..accidents. I removed most of stains in one area. The other was a little more difficult, so I called and made an appointment. They were very prompt, and I now understand why. It was easy, fast and expensive. I'm sure I was "fit in" on the way to another appointment. My fault for not asking in advance what the cost would be. I've used this service on three occasions before. Three rooms of carpet cleaning..approx cost $230.00. I spent 100.00 for 15 minutes of work, and in a small area, and the stains were minimal, but I wanted it done right. I feel as though, I was taken advantage of. The good news, I have options. I have just made an appointment with another cleaner. I've used this company in the past, so I know their quality. Note: Always ask the cost first. Simple, but I failed to that. Who can you trust? I will not use Cammander in the future.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Jason W.
07/2011
5.0
carpet cleaners
  + -1 more
Great, definitely recommend.
Description of Work: Cleaned carpet in 5 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

charles V.
03/2011
5.0
carpet installation, carpet cleaners
  + 0 more
Excellent
Description of Work: I had three rooms cleaned, all have high traffic, with my two pets. Stains.. etc, were removed, as promised. I've used Commander Carpet Care in the past. At the recommendation of a few of my friends, I chose to try another carpet cleaning company. All were OK..but not at the level of "excellence" that I've found with Commander Carpet Care. When you find something that works, stick with it. Trust me, you won't be disappointed with this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Laura B.
02/2011
5.0
carpet cleaners
  + -1 more
EXCELLENT! Very happy!
Description of Work: I had Commander come out and clean my entire house so we could have the house ready for listing and selling. The main person was wonderful, knowledgeable and professional. He was great about training how to handle stains down the road. He arrived when he said he would both to give an estimate and do the work. He and his helper did a great job and were flexible with me as they worked around holiday schedules and snow storm issues. THere was one area of a closet that got missed but he came back and re-did it without any questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Shelana L.
02/2011
5.0
carpet installation, carpet cleaners, upholstery cleaning
  + 1 more
GREAT!!! Quick and very fair price. Would recommend to any one.
Description of Work: Larry came out and cleaned all carpets and a huge white sectional with reclining chairs and lounger. It was amazing how clean everything was and it smelled GREAT! We have dogs and he was great with them also. I thought for sure some of the stains where never going to come out and he got everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kristin and Chris H.
01/2011
5.0
carpet cleaners
  + -1 more
We were very pleased with their service. We would recommend them.
Description of Work: I hired this company to clean our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniela F.
11/2010
5.0
carpet cleaners
  + -1 more
Larry called today he is running slightly late. It was only 10 minutes, so no big deal. I had a vomit/charcoal spill in my child room. I was sure it won't come off. Larry instructed me on how to take care of spills in the future, gave me sample of carpet cleaner and went to work. In 15 minutes carpet looked like nothing ever happen. He told me there still could be something deep inside of the carpet showing up tomorrow so I should call him to come back.
Description of Work: cleaned - vomit/activated charcoal- big black spot on the hairy carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Steve D.
08/2010
5.0
carpet cleaners
  + -1 more
They did a great job. They were very conscientious and prepared me really well to get the best results. You could tell he really took pride in the results and I will continue to use him. His price was very fair.
Description of Work: We used Commander Carpet Care to do all the carpets on the main level and upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ann V.
01/2010
5.0
carpet cleaners
  + -1 more
Our older dog got even for being left with his pet sitter too long by using our expensive bound carpet in the living room for a toilet. We have solid oak floors in that room. A day after discovering this, we also got a call that family members were coming to stay for the weekend! I called Commander Carpet hoping to get the carpet cleaned the next day. They came and thoroughly explained how they would clean the carpet to protect the hardwood underneath, did a great job and removed all stains and odor.
Description of Work: Carpet in a room with hardwood floors underneath was cleaned to remove pet stain and odor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Steve M.
06/2009
4.0
carpet cleaners
  + -1 more
Actual bill was twice the estimate, but the work was performed satisfactorily.
Description of Work: Cleaned carpet throughout the house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$265

Response from Commander Carpet Care
Thank you for the honest feedback. Commander immediately called this customer as soon as we were informed that they were not happy with the final bill was presented to them. Its very difficult in our business to accurately estimate the exact square footage of carpet that a house has based on initial description over the phone. The only way we can truly give a solid estimate is to come and measure carpet using our Laser Measurement devices. Please listen to this subscriber and absolutely make sure you have a solid estimate before moving forward with any projects. There are a lot of unethical companies out there and you should make sure and do your due diligence. We resolved this situation by immediately refunding this individual the difference between the estimate and the final cost. Even though this particular situation ended up actually Commander money, we definitely felt is was the right thing to do. Open honest feedback like this helps us to continually improve our service to ultimately give our clients the best service possible. We take our guarantee very seriously and we model our business around making clients for life. We are here to partner with you and we are obsessed with giving the most amazing service possible.

Jacqueline K.
05/2009
5.0
carpet cleaners
  + -1 more
Very responsive and the serviceman arrived on time as scheduled. Would recommend this local provider over the chains.
Description of Work: Cleaned family room and living room carpet. Gave me an option to clean an area rug as well. Asked if additional odor removal was needed. After the service, there was no need for additional odor removal treatment due to the thorough cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

Matt M.
09/2008
5.0
carpet cleaners
  + -1 more
Commander Carpet Care was able to come to my house promptly and give me an accurate estimate that matched my bill (no hidden costs like the last guy)! Gave me some options up front along with tips to make my carpet last longer and look better which I really appreciated. They worked with my schedule to do the cleaning. The man who did our house was much more knowledgeable, professional and friendly then the last company we used. They were able to get a few of our carpet stains out and were up front about stains that just weren't possible to get out. I was extremely happy with the service and won't need to do another search again.
Description of Work: Clean carpet and tile in various areas of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

SANDRA C.
09/2008
2.0
carpet cleaners
  + -1 more
They arrived a half hour late. The owner did not explain how to take care of the carpet - even after I asked him. They applied the Scotchguard but did not rake it into the carpet. They were able to remove the spot. However, I have leather and stainless steel furniture - they did not put plastic, wood, anything under the furniture to protect it. They still did not do this after I asked. They also did not move the furniture and sprayed cleaner and Scotchguard on the sofa and chair. The furniture is light weight - I can move it. But it's Italian and expensive. They charged me $60.00 more than most cleaners. I would not use them again nor recommend them.
Description of Work: Commander Carpet removed a spot that was a month old. They also cleaned the carpet and applied Scotchguard.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$155

Response from Commander Carpet Care
THANK YOU FOR TAKING THE TIME TO PROVIDE OUR COMPANY WITH VERY OPEN AND HONEST FEEDBACK. IT'S CONSTRUCTIVE FEEDBACK LIKE THIS THAT GIVES US THE OPPORTUNITY TO IMPROVE UPON OUR STANDARDS AND TO CONTINUE TO MAKE US THE BEST IN OUR INDUSTRY. YOUR HOME IS YOUR SACRED SPACE AND NO ONE RESPECTS THAT MORE THAN US. AS A RESULT OF THIS POSTING, WE HAVE INCORPORATED NEW PROCESSES INTO OUR CLEANING TO ENSURE THAT COMMANDER CARPET CARE IS DOING EVERYTHING TO THE BEST OF OUR ABILITY. THIS IS ONE OF THE REASONS THAT WE HAVE ONE OF THE BEST GUARANTEES IN THE INDUSTRY "THE MOST THOROUGH CLEANING EVER, OR ITS FREE. 200% GUARANTEED". WE PUT SUCH A STRONG GUARANTEE INTO PLACE TO PROTECT CONSUMERS LIKE YOURSELF AND WE STAND BY IT. THANK YOU FOR THE FEEDBACK AND THE OPPORTUNITY TO MAKE OURSELVES BETTER. JEFF COMMANDER PRESIDENT, COMMANDER CARPET CARE

JANICE K.
08/2008
5.0
carpet cleaners
  + -1 more
I am pleased with all aspects of it.
Description of Work: They cleaned my living room rug and a little extra beyond it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Benita H.
10/2007
5.0
carpet cleaners
  + -1 more
I used Commander based on Angie's List alone, and I am completely overjoyed with the job that Larry did. My carpets are 4 years old, only been professionally treated one other time, and had spots several months old. My carpets look brand new again. Larry got out stains the other carpet cleaner did not. I recommend Commander Carpet Care 100%.
Description of Work: 2 high traffic rooms in my house were stained and not well maintained. I needed them professionally cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kendra W.
09/2007
5.0
carpet cleaners
  + -1 more
Great! Larry called to ask if he could arrive early, which was fine with us, and he worked quickly and professionally. I have two cats, including a long-haired black cat, and light-colored carpeting. We've lived there for nearly three years, and the carpeting looks better than it did when we moved in. And the final bill was just what he had quoted over the phone. We will definitely use him again.
Description of Work: Larry from Commander Carpet Cleaning cleaned my master bedroom, upstairs hallway and stairs of my town home and they are beautiful now!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Holly V.
06/2007
5.0
carpet cleaners
  + -1 more
Wonderful job! Did not try to sell me something that I really did not need. Explained what he did and even told me that if there were problems he would come back. Will definitely use again!
Description of Work: Cleaning carpet 3 rooms. There were some pet areas that needed special attention. The cleaning needed to be done to maintain the stain warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Micah T.
03/2007
5.0
carpet cleaners
  + -1 more
The work was completely incredible. They showed up ON TIME and presented me with a new client packet that was very informative. They really cared about my house and walked me through all the trouble spots and gave me a written quote before they started. They ran a hose from the truck where it appeared to have very clean good equipment. They always asked me if it was OK to enter this room and they respected me. They dressed professional, they talked professional and you could tell they had it together. They have a guarantee that if its not the best carpet and tile cleaning that you have ever had then its free. They obviously believe in the work that they do to have a quote like this. They did a very good job and I did not have to call them back. On top of all that, they sent me a personal thank you letter for the work and wanted feedback from me after the job to make sure they were the best they could be. Simply fantastic.
Description of Work: I hired Commander Carpet Care to come into my home and clean a living room, 3 bedrooms and a hallway. I was looking for a company that would treat me like a client and appreciate my business and not treat this as another transaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1
    • 2(current)
    • 3

Contact information

3506 SW Sawgrass Pkwy, Ankeny, IA 50023

www.commandercarpetcare.com

Service hours

Sunday:
8:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Water & Smoke Damage,
Ceramic Tile

FAQ

Commander Carpet Care is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 10:00 PM

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 8:00 AM - 10:00 PM

Commander Carpet Care accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Commander Carpet Care offers free project estimates.
Yes, Commander Carpet Care offers eco-friendly accreditations.
No, Commander Carpet Care does not offer a senior discount.
Yes, Commander Carpet Care offers emergency services.
Yes, Commander Carpet Care offers warranties.
Commander Carpet Care offers the following services: Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning, Emergency Water Extraction, Pet Odor Elimination, & Tile & Grout Cleaning.

Contact information

3506 SW Sawgrass Pkwy, Ankeny, IA 50023

www.commandercarpetcare.com

Service hours

Sunday:
8:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM