Maui Fire & Flood Supply LLC

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Upon making the call to Maui Fire and Flood, I was greeted by a very friendly and caring individual named Candy. She said that she would get in touch with someone and call me back. A few minutes later, she called me back and informed me that they had someone in a nearby area and that they would be coming by as soon as they were done with their work there. She gave me an approximate timeframe.....in less than an hour or so. Two very professional young men, Brent and A.J., showed up promptly and assessed the damages , took pictures, explained in detail to me all that needed to be done and provided an estimate on the spot. Fortunately,after checking the moisture level in the adjoining rooms they said that I did not have to get an environmental company since the damage/moisture was detected only in this one room and that they would be doing about 3 ATP samplings to ensure that the bacterial levels were within safety limits, after the drying was done. Whew! Then I overheard them discussing their workload and how they could adjust their workforce to get someone on this job soonest. Less than 3 hours later, another professional young man , Jason, showed up to begin the work. He was very efficient in his work....removed all the wet drywall ceiling, set up barriers and the equipment needed for the drying job....high velocity fans, dehumidifier, hepa air filter. He also took pictures after taking down all the drywall. Jason was very considerate about the contaminated drywall that was removed and after packaging it, took it out of the house immediately. He was very conscientious about his work and tested the circuit breakers to ensure that all the equipment he was setting up would not overload the circuit. He always kept me informed of what he was doing and how the job was going along. Both A.J. and Jason were very patient with me and answered all my thousand and one questions. Even after the bill was paid, AJ was still answering my questions promptly.......a real rarity in this business world. I am so glad that I hired Maui Fire and Flood to do the job. They know their business and do it well, And now I can rest assured that this place is "clean and safe". I sincerely enjoyed working with all the Maui Fire and Flood employees that I came into contact with and I know you will too, if you should ever need their services. NOTE: I rated PRICE as GOOD instead of EXCELLENT only because I did not do any comparison shopping. So in fact, I had no basis to compare the price to. However, I did feel that, although $1000 is a lot of money, I got my money's worth and more.... for all the work they did and all the explanations A.J. so patiently provided me so that I could understand everything I needed to.