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David's Custom Roofing & Painting, Inc.

Roofing, Interior Painting, Skylights,

About us

David Leong has been in the roofing business since 1971. He founded David's Custom Roofing, Inc. in 1980 and has been in business since. He has established his company to be one of the top roofing companies in Hawaii and has gained recognition and respect in the industry. He has since expanded his business to include Painting in 2003 and General Contracting in 2007. Now as David's Custom Roofing & Painting, Inc., we are able to accommodate all your building needs. David's Custom Roofing & Painting, Inc., is dedicated to quality installation and David Leong stands by the reputation of his company. www.davidsroofinghi.com

Business highlights

44 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Roofing, painting & general contracting.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

2%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.736 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
8%
3
6%
2
3%
1
11%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 36 reviews

Dayna P.
06/2021
5.0
roofing
  + -1 more
The workers were friendly and they did a great job!
Description of Work: roofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Barney W.
01/2018
5.0
roofing
  + -1 more
David's responded by repairing and securing the loose shingles, at no additional cost to me. As before, I received a call from Davelyn to make certain that all concerns were addressed. The company performed responsibly and ethically.
Description of Work: Living on Windward Oahu, I needed some shingles replaced in late 2016. By early 2017, I noticed some of the new shingles installed by David's were lifting whenever the trades were blowing at more than 20 mph. I called David's and was told that this was normal. By November of 2017, these same shingles had detached from the roof. I called again and was quoted a price, which I objected to because the problem was only with the new shingles.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Samuel I.
01/2017
5.0
roofing
  + -1 more
They were pretty dependable. Quality of the work was good. Customer service was good. They followed up to see if we liked it and things like that. Probably it took about 4 days. We were satisfied with what they did.
Description of Work: We had them reroof our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Kenneth U.
10/2015
5.0
roofing
  + -1 more
Job was completed by 10/14/2015. ,There was a delay in starting the job due to backlog of work and the unusual number of storms and with it the rains this year. David's called a few days before they started to let us know that they were coming, Started the job promptly, and cleaned up after the job very nicely. Any concerns we had were immediately addressed to our satisfaction, so far. The Owner of the business, Mr. David Leong personally came to see the job and introduced himself to me, which I thought was very caring of him. Mr. Raymond Namba, the estimator also was very professional in suggesting that I keep a couple of bundles of the same shingles just in case of a storm and when I needed replacement shingles. Their Foreman, Russell, was extraordinarily attentive in insuring that no damage was caused in the course of the job.
Description of Work: Strip3 layers of old asphalt shingles and old wooden shingles, do termite repair in one section, Lay 1/2 inch plywood, under layer and shingles, install automatic attic fan (free), and clean up after job was done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

Peter J D.
03/2015
1.0
roofing
  + -1 more
I would be leery of contacting them again.
Description of Work: An estimator came over to evaluate a re-roof for my home. He was excellent. Regrettably an estimate was never prepared or presented

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
2.0
punctuality
2.0

$15,000

Response from David's Custom Roofing & Painting, Inc.
Hi [member name removed], I apologize for any miscommunication involving this request. An estimator was sent to provide an estimate. After speaking with my carpenter, it was relayed that you had chosen another roofing company and no longer needed an estimate. Because another roofing company had already been selected we did not send our estimate to you. Again, we do apologize for this miscommunication.

Stephen K.
02/2015
4.0
roofing
  + -1 more
He showed up when he scheduled--took about an hour less than he had estimated--did a good job. Was very polite and professional
Description of Work: replaced 6 shingles damaged from hurricane, and repaired damaged felt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$560

Eugene N.
01/2015
1.0
roofing
  + -1 more
Never received a follow-up phone call or email. I finally contracted with a non-Angie list contractor. Work was completed as requested.
Description of Work: Roofing services.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Response from David's Custom Roofing & Painting, Inc.
Thank you for your message [Member name removed], and I apologize that this request was missed. We could not locate any request via the Angie's List message center or our estimate log. May you kindly let us know how you tried to reach us so we may remedy the communication break? We appreciate your feedback and would be happy to be of service. Sincerely, Davelyn Leong President

Drew C.
12/2014
5.0
roofing
  + -1 more
From start to finish everyone from David's was helpful, and responsive to my needs. I live in a housing association so I needed a sample. Boom Baba drops off that day.... Have questions about scheduling etc... Boom Micah gets right back to me. Needed carpentry work done... Boom carpenter gets a quick quote and David's handles his scheduling. Showed up when they said they would. cleaned up after themselves. Great craftsmanship and professionalism.. Just waiting for the carpenter to paint his newly installed wood........ Even if these guys are a little more expensive than someone else USE DAVID'S!!!! You get what you pay for!!
Description of Work: Re roof of entire single family home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Margaret D.
07/2014
3.0
roofing
  + -1 more
I wanted only one thing done; I wanted the flat roof area coated and they came back and said I needed a whole roof replacement. It was over $20,000. I knew I didn't need anything but the flat roof coating. They were nice people to deal with but I did not need all the work. They said they wouldn't do it unless I replaced the roof. They could have given me a bid for the work I wanted.
Description of Work: .

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
5.0


Response from David's Custom Roofing & Painting, Inc.
The work requested was to coat the flat roof, but the flat roof ties into a slope roof with composite roofing. These composite roofs are very brittle and are damaged very easily; materials are no longer made due to the product failing after only a few years. Because of this, there are no replacement materials available, and when you try to work with these materials they end up breaking so you have a chain reaction on your hands. Because there were too many unforeseen issues trying to tie into the existing roof, DCR did not agree to submit a quote for the coating of the flat roof only. We recommended that if we re-do the flat roof and sloped roofs touching the flat roofs we could guarantee the work and offer our warranty. If we only coated up to the composite roof, that would leave the critical tie in from the slope to the flat roof unaddressed. If DCR is offering a warranty, we need to complete the work in such a way that we can stand behind said warranty. DCR always strives to provide our customers with the best possible roofing systems for their given conditions. We stand behind our recommendation, and apologize for this not meeting your expectations and would be happy to explain further.

Richard L.
05/2014
5.0
interior painters, roofing
  + 0 more
They were fantastic and very professional. They were always on time and did what they said. They looked for the cheapest way and worked with us. We had a claim through All State and they worked with them. The whole thing was a good experience. It was a good job. They had to replace the whole thing and the house is built very funky and there is no plywood and they have to put plywood down before you do composite roofing.
Description of Work: I used David’s Custom Roofing & Painting, Inc. for painting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Les K.
03/2014
5.0
roofing
  + -1 more
Concerned about "spongy" flat roof prior to installing photovoltaic system. Determined that it should be replaced and contracted David's. Tear off and reroof very time efficient; two crews for part of the time due to scheduling compensations - your milage may vary. Discovered that abutting sloped roof had water under the shingles. Contracted for sloped roof replacement. Relatively efficient: the shingles had been tarred down (!?), but no adjustment charged for harder labor. Damaged wood, cracked skylights and standing water in gutters observed during work: personally verified after shown pictures. The solar water system had been problematic and after disconnecting to allow roof work, confirmed that so many components should be replaced, that a new, more efficient system was a better long-term choice. David's has the resources for any size job - delay from a tough prior job compensated by partial double crew. This may not always happen. I liked the elevating dump truck that mnimized debris scattering from the second floor roof, but the clean-up was pretty good anyway. David's is pretty popular and therefore pretty busy - scheduling could go out a month or more, especially if you wait for the pre-rainy season rush. David called to thank me after each contract stage/deposit and after complete payment. Daughter Davelyn is the general manager and came out after each problem came up reported by the crew chief. Yes, she zipped right up the ladder to see what was up and then explained to me. She and the scheduler, Micah, seem quite busy, but always willing to answer my questions and concerns. David, and maybe Davelyn, review each job scope (photos) and estimate, the story is, because he stands behind the work. I really won't know for sure without going through some rain cycles, but I feel pretty good. I don't want to read too much into it, but the fact that everyone takes the time with a single homeowner suggests a top to bottom commitment to service. You could probably find a better price or quicker turnaround out there, but there's something in the assurance that they will be around next year and the year after that.
Description of Work: Reroofed two roofs: low slope roof and flat roof with torch on cap sheets, reflective white. Repaired some wood damage to structure and fascia. Replaced two skylights. Painted to match. Leveled sagging gutters. Replaced old solar water system. Note, carpentry, skylights, gutter work and solar water performed by (presumably reliable) affiliates. Solar water system billed separately (True Green Solar).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,480

Jeff D.
03/2014
5.0
roofing
  + -1 more
They did a great job though it was one of their first metal roofs so the planning took awhile. The actual reroofing was done quickly. They were very attentive and took the time to do their homework. Overall very professional and a quality job.
Description of Work: Stripped off old roofing and replaced with metal roof

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Gary W.
03/2014
5.0
roofing
  + -1 more
Very flexible in meeting schedule changes. Showed up on time. Completed work quickly and cleaned up an oil spill. I have used David for four roofs over the years. Never a problem.
Description of Work: New roof on garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Michael S.
10/2013
5.0
roofing
  + -1 more
It went GREAT!!! On time. Very Polite. Crew worked very hard, did excellent work, very professional. Owner personally called several times before and after the work to make sure everything went smooth. Very pleasant guy. He makes sure you are 100% happy. The roof looks superb. The workmanship is very high quality. Absolutely no leaks. No rework. I can't comment on price because I didn't shop. David's came highly recommended and I can see why. They do a fantastic job and were an absolute pleasure to deal with in every respect.
Description of Work: New roof on main house and garage.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Joyce K.
09/2013
4.0
roofing
  + -1 more
They were responsive and very professional. Answered all our questions. The only reason we did not choose them was the cost.
Description of Work: We asked for an estimate to re-roof.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Alvin A.
09/2013
5.0
roofing
  + -1 more
During our home inspection, the inspector pointed out a potential problem shingle on the roof. We called David's Roofing to have them come by and take a look/free inspection. The receptionist took down our information and Bubba had called shortly thereafter. Bubba was prompt in arriving at the scheduled time. Upon further inspection, no work needed to be done but Bubba was a pleasure to talk to and get suggestions on a few related items.
Description of Work: Free estimate

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Faye H.
09/2013
5.0
roofing
  + -1 more
I had termite tenting and solar panels installed so wanted a roofer to check and repair any damage. I also had signs of an old leak that I wanted them to look at. The estimator came out to look and told me how many manhours he thought it would take and what they planned to do. Then I got the estimate by email, and I called to confirm that the work would address my concerns. We scheduled a date for the repairs, they came as planned. It took a few weeks for them to send the invoice but I finally got it with a Thank You note for my business. They came when they said, did what they said, and David called to follow up on my satisfaction with the job.
Description of Work: Replace broken roof tiles and grout along ridgeline

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Betty L.
08/2013
5.0
roofing, skylights
  + 0 more
Everything was done according to our contract. The workers were hard workers, very pleasant and kept us informed on the progress as they went along. They cleaned up everything at the end of each day, there was nothing left on the grounds. I would not hesitate to use them again.
Description of Work: Repairs to the roof--replaced skylights--applied leak master coating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Randall K.
07/2013
5.0
roofing
  + -1 more
Went very well. Actually met with the estimator twice. The second time was so that my wife could see the sample colors and choose which one she wanted. The estimator also explained the work to be done; the materials to be used. He also explained the options for different methods of installation and their various advantages. Received the proposal the next day. Price was lower than other company's bid. Signed and faxed back the acceptance. Told them that I wanted to complete the project as soon as possible as I was going to have PV installed. They did their best to accommodate and the re roofing was done within 30 days. Roof is beautiful and have gone through a few heavy rains since then with no leaks.
Description of Work: Installed new solar reflective composite shingles. New ridge vents. New flashing for vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$13,955

Carol Y.
07/2013
1.0
roofing
  + -1 more
Did not call, email or send proposal
Description of Work: Took my info; promised to call. I called a 2nd time and Shane promised to send proposal the next day. Did not f/up or call.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


ken F.
06/2013
5.0
roofing
  + -1 more
"ONCE A CUSTOMER ALWAYS A FRIEND" Back in September of 2008, David's Custom Roofing & Painting repaired our roof when a fumigation company broke a number of tiles when tenting our home. Mark, their roof repair specialist came out and did a great job then. Now in 2013 , Mark was back to do our repairs again. Because the color of our tiles are now unavailable, another color was used. Mark moved similarly colored tiles to the more visible areas of the roof to keep a more uniformed look to our roof. Mark returned three days later giving the newly installed coating and fabric at the lead area, ample time for proper drying, then did the finishing touches and the work was complete.
Description of Work: Replaced ten cracked or broken tiles, re-cement one rake, re-fasten slipping tile, install coating & fabric at lead area at wall, change one pipe jack. Our estimator was on time and very knowledgeable of repairs needed to our leaking roof. She found a slipped monier tile which was the root of our leak. She corrected its position and proved to correct the leak after a heavy downpour 3 days after the the initial inspection, and received the complete estimate a few days later through Email. When we had more questions, our estimator was prompt to contact us through Emails and text messages. David Leong contacted us personally when our approval and half payment was received and again notifying us when the second half of payment was received and with his thankfulness for our business and any comments that we may have had.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$990

Stephanie R.
05/2013
5.0
roofing
  + -1 more
Everything went just as expected, maybe even a little faster as we had planned for 5 days and it only took 4. Highly recommend for their professionalism, quality, and product. It was an all around good experience.
Description of Work: David's removed our old shake roof and in stalled a beautiful new shingle roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Earl O.
05/2013
2.0
roofing
  + -1 more
After I compaining about possible leakage after it rain stop raining, amd after a reviev by his representative (possible his son), David blamed it on condensation, even though the roof did not show condensatin prior to David]s Custom Roofing did the the repair. His representative, whisperpering, which I overheard. said, the David's Custom Roofing may have use second grade material. I feel, when I first met and talk with David, I was still trying to recovering from a stroke and two pass.
Description of Work: Reroof House and Garage

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$7,000

Response from David's Custom Roofing & Painting, Inc.
David's Custom Roofing responded to this customer's complaint about a leakage and sent out a foreman to inspect the problem. A stain was found on the owner's ceiling and we were unable to indicate if it was new or old. We marked the stained area with a pencil and advised the owner to monitor the marked area for any growth after the next rain; if it got larger we have an active leak, if it didn't get larger it was an old stain. We did not hear anything since that time so we assumed the problem was taken care of and that it was an old stain. We tried contacting the owner after we saw this post to see if we could come back out to assess the problem, but we did not get any call back as of yet. We will be more than happy to come out to check on the problem and remedy the situation. We never use second grade materials and stand by our work.

Norma G.
04/2013
5.0
roofing
  + -1 more
Bob, who came to estimate the property, was very professional and answered our questions promptly and clearly.
Description of Work: We just got an estimate from them but decided to use ON Top Roofing since their price is more affordable.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don C.
12/2012
5.0
roofing
  + -1 more
les Overall the quality of workmanship and the dedication to ensure my roof will no longer leak was admirable. They were running behind on other projects and commence my roof repair 2 days late. They also took longer than estimated to work on my roof. I was up there on the upper deck most of the time to watch and learn. They had more than adequate number of workers and were truly concerned with my leak. I will recommend them to anyone requiring roof repair for a leak.
Description of Work: We had a roof that was leaking. They complete tore off the last two layers of shingles and reroofed it, along with reinstalling the sunroofs and reinforce them against any future water damage. I interviewed 3 roofers and had the not-so-assuring interview with Dave's Roofing. Dave's Roofing has the best price, but I am not always shopping for the lowest price. The warranty is like their company motto, Specializing in Customer Satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$6,500
    • 1(current)
    • 2

Contact information

96-1217 Waihona St 2nd Floor, Pearl City, HI 96782


Service hours

Sunday:
Closed
Monday:
6:30 AM - 2:30 PM
Tuesday:
6:30 AM - 2:30 PM
Wednesday:
6:30 AM - 2:30 PM
Thursday:
6:30 AM - 2:30 PM
Friday:
6:30 AM - 2:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
BC-19703
Trade License Locale
HI
Trade License Authority
Hawaii Department of Commerce and Consumer Affairs' Contractor License Board
Trade License Expiration
09/30/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Interior Painting,
Skylights,
Exterior Painting,
Finished Carpentry and Woodworking,
Homebuilders,
General Remodeling,
Gutters,
Unfinished Carpentry

FAQ

David's Custom Roofing & Painting, Inc. is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 6:30 AM - 2:30 PM

Tuesday: 6:30 AM - 2:30 PM

Wednesday: 6:30 AM - 2:30 PM

Thursday: 6:30 AM - 2:30 PM

Friday: 6:30 AM - 2:30 PM

Saturday: Closed

David's Custom Roofing & Painting, Inc. accepts the following forms of payment: Check,MasterCard,Visa
Yes, David's Custom Roofing & Painting, Inc. offers free project estimates.
Yes, David's Custom Roofing & Painting, Inc. offers eco-friendly accreditations.
Yes, David's Custom Roofing & Painting, Inc. offers a 2% senior discount.
Yes, David's Custom Roofing & Painting, Inc. offers emergency services.
Yes, David's Custom Roofing & Painting, Inc. offers warranties.
David's Custom Roofing & Painting, Inc. offers the following services: Roofing, painting & general contracting.
Ask for details

Contact information

96-1217 Waihona St 2nd Floor, Pearl City, HI 96782


Service hours

Sunday:
Closed
Monday:
6:30 AM - 2:30 PM
Tuesday:
6:30 AM - 2:30 PM
Wednesday:
6:30 AM - 2:30 PM
Thursday:
6:30 AM - 2:30 PM
Friday:
6:30 AM - 2:30 PM
Saturday:
Closed