Akamai Appliance Llc

Terrible service!! Never use this company! ! We hired him to install our appliances and Sid wouldn't even read the manual on how to install them. We had to read it and then point out what he was doing wrong. He installed our over the hood microwave completely crooked and said that was the best he could do. And it took us telling him 5 times that the he needed to switch things on the microwave (per the installation manual) to get it to vent out the back not the top! He then proceeded to put in our cooktop without using any of the brackets provided until I asked him to. Sid slid in our wall oven and continued to mess with the electrical cords without even putting in the two screws that hold the oven in!! Sid had to come back the following day to try and connect the appliances and then complained some more about how our electrician had prepped the outlet boxes. In the end he tried to come back the next day to finish, making this installation 3 days long, by this time I had had enough I asked him if he could at least put in the oven screws before he left and he wouldn't even do that! Once he left I called my electrician to come finish the work beacuse I didn't trust Sid to do it properly since everything else he did was such a crappy job. I was super disappointed in this experience and felt that I had been ripped off, because after the crappy job he did I still had to pay him $800!! We could have done a better job with the installation ourselves!

I called on Friday afternoon, and got a service call scheduled for Sunday morning. Sid came out, and within a few minutes had diagnosed the problem and provided a detailed estimate. Although I won't have him repair it (repair cost exceeds a new purchase), I'll definitely use them for any repair requirements in the future. Sid's company was the only one of five called that actually followed through with a service call--great customer service!