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Rainbow Pro Carpet Cleaning LLC

Carpet Cleaning, Upholstery Cleaning, Mattresses,

About us

Owner/operator - established in 1989. Carpet & upholstery deep steam cleaning. Serving Mililani and surrounding areas, Kapolei & Ewa Beach (Oahu, HI). Military discount. Use a van mounted, high pressure, hot water injection/extraction system - best method for removing soil & stains. Other services: stain & spot removal, area rug cleaning, carpet & upholstery protection, and pet odor & stain removal. See a professional carpet cleaning machine and upholstery cleaning tool in action on our website at rainbowprohawaii.com. Customers almost always comment on the difference in the equipment used and the overall service provided. But don't take our word for it, read our reviews on Angie's List, HomeAdvisor, Yelp, and Goggle. Receipt provided to show carpets were professionally cleaned by a licensed, fully insured business.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Carpets and upholstery steam cleaning. Other services: stain & spot removal, area rug cleaning, scotch guarding, pet and & stain removal, drapery cleaning.

Services we don't offer

Upholstery and carpet repair. Waxing and stripping floors. General move out home cleaning and regular housekeeping cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.863 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
14%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 63 reviews

Anastasia F.
07/2022
5.0
carpet cleaners
  + -1 more
It went super well. Jerry arrived before time, which was good. He and his partner deep cleaned the carpet in my apartment: living room, two bedrooms and a hallway. There was a history of cat barf throughout the apartment that I had attempted to clean with standard carpet spot cleaners. They gave me advice on what products I should avoid as they tend to discolour the carpet. I also was reassured that, despite the barf-o-rama, my carpet was in pretty good condition. This was a deeper cleaning (steam) than other cleaners I have hired before. Although it has taken longer to dry, I can see the incredible difference 24 hrs. later. The cats can too...I think. >ºº<
Description of Work: General carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Kathy L.
12/2017
5.0
carpet cleaners, mattresses
  + 0 more
The mattress was completely cleaned and odor free. Carpet was cleaned and was cleaner than the last time it was professionally cleaned. In the future I will be used this company for all my carpet cleaning.
Description of Work: Mattress and carpet were cleaned after guest got sick.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Stephanie K.
12/2017
5.0
upholstery cleaning
  + -1 more
Sent the company an email from their website & the owner Jerry responded almost immediately! Set up an appointment based on my availability, they came right on time, were done within half an hour & the couch looks great! The cost was $130.00 but it was worth it, thanks Jerry!!
Description of Work: Needed our new couch cleaned after our 5 yr old grand-daughter fell asleep on it & had an "accident", a big "accident, almost a third of the couch!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Devin W.
05/2017
5.0
carpet cleaners
  + -1 more
It went great. It took him about an hour in a half to two hours to complete our vacant house.
Description of Work: My carpet was lived on for 2 in a half years and had seem some better days. I was looking for a carpet cleaner for a move out inspection. I had my Stairs, Hallway and two bedrooms shampooed for 170.00 But I had Angie's coupon and paid 140.00. I worked with Bryan who was very sweet and flexible. He called and asked if I would like him to come an hour earlier than my scheduled appointment and I didn't mind. He was able to treat and remove the stains in my bedrooms and on my stairs. I did get hit for a stain that you could hardly see and I don't blame Bryan for not getting because I didn't even see it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Rainbow Pro Carpet Cleaning LLC
Aloha [Member Name Removed], Thank you for taking the time to provide us with feedback. Best of luck to you on your an relocation. Mahalo. Bryan

Kathleen K.
03/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went great! We had gotten a quote to have wood floors installed in the living/dining room and carpet replacement in the 3 bedrooms when I found Rainbow-Pro on Angie's List and went to their Rainbow's website. On the website they show their technique on a incredibly dirty carpet. And I thought - if they can accomplish 50% of that on my carpet I'll be satisfied. Well, my carpet looks like new and I'm a very satisfied customer. They use a hot water method which took at least 36 hours for the carpet to completely dry out - not the 12 hours that they estimated. However, this was during a very rainy, damp week in Honolulu. There was practically no chemical use - just some minimal spot treatment for a few particularly tough areas. Thank-you Rainbow for exceeding my expectations.
Description of Work: Carpet in large living room/dining room and 3 bedrooms cleaned as well as 3 stained dining room chair upholstered chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Rainbow Pro Carpet Cleaning LLC
Thank you for the really nice review. The drying time that you mentioned is noted, and will be mindful of that in the future especially when the weather isn't so accommodating.

John A.
11/2016
5.0
carpet cleaners
  + -1 more
They were very prompt, arrived as scheduled, was courteous, conscientious, answered all our questions and did an outstanding job... Gerry said they just got a new heavy duty cleaner and were able to remove a major carpet stain that a previous cleaner was not able to do away with. Mahalo nui loa... JOB WELL DONE!
Description of Work: Gerry was able to give us a quote over the phone which was very appreciated... He was also able to work with us as afar as scheduling the carpet cleaning, as we wanted to do some painting before the carpets...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura M.
11/2016
5.0
carpet cleaners
  + -1 more
Experience was excellent, from pleasant phone contact, punctual arrival, full explanation of services to be provided and accurate estimate. Price was reasonable, service was professional. My carpet looks great!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238

CYMC L.
07/2016
5.0
carpet cleaners
  + -1 more
Arrived on time! Tenant move out, carpet needed a clean. Very professional and they did a terrific job and even got out a stain on the carpet. I called directly to determine the cost and availability. I planned on purchasing the $139.95 for $159.95 worth of carpet. When I called they said not to purchase the coupon online, but pay them directly and will do the entire job for $150.00. Which I did. Overall they did a terrific job in one hour as they said they'd do....Though I really wanted to pay $139 for $159 worth of clean and not the additional $10 more for a small area.
Description of Work: Carpet cleaning for one bedroom, hallway, living & dining area approx. 550 sq area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Christine A.
03/2016
5.0
carpet cleaners
  + -1 more
Called on Wednesday and they were able to come the next day. My carpet looks great.
Description of Work: Cleaned living room carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Daniel S.
02/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
He was on time and kept in contact with me. Service didn't take long at all and couches looked great afterwards.
Description of Work: Had my two sectional sofas dry cleaned .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Sharilyn P.
11/2015
5.0
carpet cleaners
  + -1 more
Leonard Schade was timely, courteous, efficient, friendly and performed the cleaning of our carpet in a very timely manner. He was done within the hour. He came alone and did a great job as the carpet looks nice and feels and looks clean. He took great care in doing things right! Highly recommended to our friends and family.
Description of Work: Clean carpet in 3 rooms, hallway and 13 stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Elizabeth B.
11/2015
5.0
carpet cleaners
  + -1 more
I was very happy with this service. He arrived as scheduled and got right to work. The results were fantastic. My carpets had several spots that had not been removed on previous cleanings which were removed this time. I paid about $40 extra to have him treat the wine stain and most of that was removed with the treatment. I would definitely recommend Rainbow and will use them the next time I have my carpets cleaned.
Description of Work: Cleaned my living, dining and family room carpets. Removed a wine stain from dining room carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Ronnie L.
09/2015
4.0
carpet cleaners
  + -1 more
They're good but they're expensive.
Description of Work: I used there rental equipment for service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

DEANE Y.
08/2015
5.0
carpet cleaners
  + -1 more
Len came early. Saw the downstairs family room carpet and started boiling water for a special odor-stain-remover (OSR?). While it was expensive, Len did real good work and fast, too. ... Definitely, would us him again when we need carpet cleaning.
Description of Work: Dog stained (urine & poo) downstairs family room carpet, downstairs bedroom , upstairs master bedroom, stairs on 3 floors and oriental carpets in living room and entry.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

June H.
06/2015
5.0
carpet cleaners
  + -1 more
Mr. Schade arrived on time. He was polite and demonstrated he knew what he was doing. He did not mind me watching closely while he worked. Both chairs had never been cleaned before. They now look new. Mr. Schade recommended steam cleaning the chairs once a year. We plan to contact him the next time we want them cleaned.
Description of Work: Rainbow Pro cleaned two microfiber chairs. One is a light color recliner and the second is a chocolate color club chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

Zachary C.
05/2015
5.0
carpet cleaners
  + -1 more
was able to schedule service within 48 hours, came and did the job quickly and did a nice job. would definitely use again.
Description of Work: cleaned carpetr

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Jasmine P.
03/2015
5.0
carpet cleaners
  + -1 more
This service provider was on time - actually about ten minutes early - and was finishing in the time frame he stated. He was very polite and was able to get out stains and gum from the carpet. I am really really satisfied with the work that he did.
Description of Work: This provider cleaned my carpet and offered to do my stairs at a discount.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Roland C.
12/2014
4.0
carpet cleaners
  + -1 more
They were pretty good. They explained everything what they're going to do but it took them a while. It was my first time that I used them.
Description of Work: Yes. I had a carpet cleaning in 5 rooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

William C.
10/2014
4.0
carpet cleaners
  + -1 more
I don't have much experience with professional carpet cleaners so I may not be the best judge but they were reasonable, on-time, did not inconvenience us and provided additional cleaning at no charge plus identifying and treating a stained area.
Description of Work: Service provided at an Aiea townhouse, Angie's List special rate.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Lawena P.
10/2014
5.0
carpet cleaners
  + -1 more
Six months ago, I had our carpets professionally cleaned by another carpet company. The method they used to clean our carpet left it dingier than before and the stains were still there. Needless to say, I was very disappointed and apprehensive about having it cleaned again by the same company. **This was a prior carpet cleaning business and NOT Rainbow International Carpet** I spoke with Leonard over the phone and he scheduled a cleaning very promptly. He showed up on time (a few minutes early) and was ready clean. He inspected the prior company's work and explained in detail what method they had used, the chemicals, and how he was going to fix their mistake. He got to work right away. He was very pleasant. When the job was done, he asked if I wanted to see the dirt that his machines had removed. It was astonishing!!! I was so impressed and very happy with the results. Our carpet is not dingy and the stains have been removed completely. Thank you, Leonard!
Description of Work: Cleaned carpet in living room and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Mae Jean S.
10/2014
4.0
carpet cleaners
  + -1 more
He did a great job, with the exception of the steps, where he missed a few spots. Nevertheless, I was pleased with the work and would consider using Rainbow International Carpet again.
Description of Work: Rainbow steam cleaned around the beds in the master and second bedroom and cleaned 15 steps. The second bedroom was an add-on on the day of service, so I was charged another $43 in addition to the promotional $139. I did not compare prices before I selected Rainbow, so I can't really say whether or not the price was a bargain.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$182

Jennifer P.
08/2014
5.0
carpet cleaners
  + -1 more
I called this company and received a honest, straight forward answer on the cost estimate and was able to schedule the appointment for a few days later. I received a call the next day and the service provider was able to come out early. He was on time and got right to work. The carpets looked so much better. The home that we just rented had the carpets cleaned a few week prior but this company did an excellent job. They got into the corners that had been previously missed and were able to get out stains that were left over. I would definitely use them again and would recommend them to anyone.
Description of Work: Steam cleaned carpets in our new rental

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Micah C.
06/2014
5.0
carpet cleaners
  + -1 more
Leonard was very kind, professional, and knowledgeable showed up on time and got right to work. We had a lot of little stains everywhere and he got everything out and it only took 30 mins. will definitely will be calling him again and using his services.
Description of Work: cleaned our white carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Betty Lou S.
06/2014
5.0
carpet cleaners
  + -1 more
The carpet cleaning company was very, very good. I've used them a second time and I give them my highest recommendation. The guy was prompt, on time, did a better job in cleaning my carpets than I'd ever had done ever before with carpet cleaners, the price was right and they have a fantastic machine. They are the only one I would use.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rochana N.
06/2014
5.0
carpet cleaners
  + -1 more
They did a fantastic job. They cleaned up after themselves. They were respectful of the space and to us and what we wanted done. The owner actually discounted the price down from the original quoted price of $185. So we were very pleased with them . We plan to use them again when we get another cleaning in a couple of years.
Description of Work: They cleaned a wool carpet 6 X 8, 2 loveseats, 2 large microfiber reclining sofa chairs with Ottomans. These were really dirty from years of use but they were not damaged so we wanted to keep them for the condo. We were getting ready to rent the condo and we didn't want to buy new furniture, but we did want the furniture to be super clean like we would want for ourselves. the owner had 2 people with him and they brought a very large machine to clean. They spent about 2-3 hours scrubbing and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150
    • 1(current)
    • 2
    • 3

Contact information

95-390 Kuahelani Avenue STE 3AC, PMB 150, Mililani, HI 96789

http://rainbowprohawaii.com/

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Mattresses,
Drapery Cleaning,
Pressure Washing,
Water & Smoke Damage,
Carpet Sales and Installation

FAQ

Rainbow Pro Carpet Cleaning LLC is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Rainbow Pro Carpet Cleaning LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Rainbow Pro Carpet Cleaning LLC offers free project estimates.
Yes, Rainbow Pro Carpet Cleaning LLC offers eco-friendly accreditations.
No, Rainbow Pro Carpet Cleaning LLC does not offer a senior discount.
Yes, Rainbow Pro Carpet Cleaning LLC offers emergency services.
Yes, Rainbow Pro Carpet Cleaning LLC offers warranties.
Rainbow Pro Carpet Cleaning LLC offers the following services: Carpets and upholstery steam cleaning. Other services: stain & spot removal, area rug cleaning, scotch guarding, pet and & stain removal, drapery cleaning.
Upholstery and carpet repair. Waxing and stripping floors. General move out home cleaning and regular housekeeping cleaning.

Contact information

95-390 Kuahelani Avenue STE 3AC, PMB 150, Mililani, HI 96789

http://rainbowprohawaii.com/

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM