JAY'S CUSTOM CABINETS

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I was looking to renovate my condo kitchen with some high quality custom cabinets. Because my condo is on the big island of Hawaii and I am off-island most of the time, I needed to find a professional cabinet maker who I could trust to get the job done with minimal headache and would stand behind their work. I did a lot of research of cabinet makers on the big island and came across Jay's Custom Cabinets. Jay Bartholomew, the owner, came to my condo and did the initial measurement in my absence, put together a concept design and provided an initial quotation. My condo is on the Kona-side and Jay's business is on the Hilo-side (it's a long distance), so I was a little worried about this but I had a good feeling based upon other references. We firmed up the initial design and finalized with upper and lower Euro-style, full-height cabinets in Sapele veneer and solid Sapele Shaker cabinet doors, soft close drawers and hinges, a couple of lazy susans, handles and knobs, stainless steel sink, crown moulding, a built-in pantry cabinet, lowering the pony wall and making a Sapele veneer front wrap, and installing a Cambria quartz counter top in Torquay. Once we had firmed up a design, Jay came back and met with us in-person and made final measurements. Of course, no project is perfect from the start - we changed our minds a few times on some design elements which cost us some money and causes hassles but Robin Correa handled all of these issues to our satisfaction and gave us good advice on various design elements. They did allow us to do our own kitchen demolition which saved us $500. The schedule suited us fine because we are off-island most of the time but your experience might differ if you are anxious to get your kitchen done and you have to sit in the queue while things are getting built and then scheduled for installation along with everyone else. When installation day came around the installers arrived promptly at 8am and began work. They had the unenviable task of carrying up a large piece of quartz counter top to the second floor without damaging anything which they managed to do successfully. By the time I arrived in the early afternoon, most of the cabinets, including the pantry, were installed along with the counter tops. They completed their work around 7pm. They would return a week later, after I tiled the floor, to install the toe kicks and put in some trim pieces. Jay's Custom Cabinets team did a great job from inception to completion and I couldn't be happier with the results. The pictures show what an excellent job they did. The cabinets are built and finished exceptionally well, the counter top looks fantastic with the wood and I enjoyed working with a professional and prompt team. A word about the price - well, you're on an island in the middle of the Pacific, things just generally cost more than on the mainland. For me, the design services, the quality of the materials and workmanship, the expert installation and the excellent project management justified the cost. I highly recommend them and I will have them do my bathroom cabinets and counter tops when I do that renovation.

Jay came to my rescue immediately and completed the job within 12 hours which allowed my guest to check-in to my rental property as scheduled. The quality of work was excellent; I couldn't even tell that the drawers had been damaged. He was calm, caring, and professionalism throughout the entire process. I would highly recommend him and I will definitely use him again!

It's been going great, and I could not be more thrilled. The design they did was wonderful. They were very professional and very fast. When I entered their showroom, they have a great showroom, and they have a nice website. The owner showed references, and those were all excellent.