Eastside Masonry & Excavation, LLC offers concrete masonry and excavation solutions for all your commercial and residential needs in Kaneohe, HI and the entire island. We're locally owned and operated, fully licensed and insured and we deliver quality service and performance each and every time. We have over 20 years of experience.
Wednesday was the scheduled day for them to start, so I took the day off of work. They didn't show up at the scheduled time so I continued to call and leave messages with the owner, and after numerous calls, he finally returned my call saying that they will start the next day. Sad to say, I wasted a days paycheck waiting around the house. The next day, the workers started. The owner and I previously discussed that I could cut down on the cost if I purchased the pavers myself. To follow-up and confirm his suggestion, I called... and text messaged.... and again, no response. After 5 days of constant calls, texts, with no response, I made the decision to buy the pavers. After they installed the pavers, I contacted Eastside Masonry and asked to provide a new proposal since I paid for the pavers myself. The secretary said to provide the receipt and the company will reimburse me. What?!?! Let me get this straight. The company actually made more money off of me because they didn't have to drive to Home Depot (especially during the Christmas rush) and they got a good deal off the pavers! Where is the savings if I bought it myself? How about the man hours I spent driving, loading/unloading, taking off of work, and cost I had to pay for gas, etc. You know, the "savings"?! The secretary said that since it wasn't in the contract, that a cost of the pavers was all they would cover. So once again, how do I save money if I bought the pavers myself? I am very disappointed with the poor customer service. I was expecting more, especially from the owner of the company! I do not recommend using Eastside Masonry, because once the contract is signed, you will not hear back from the owner.
Description of Work: Provider demolished and removed existing structure, then installed new concrete and pavers.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$8,500
Tim C.
09/2015
5.0
concrete repair, concrete driveways, masonry
+ 1 more
unknown
Description of Work: Removed and replaced our driveway. Reinforced foundation footings. Stabilized a retaining wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Al M.
05/2014
4.0
concrete repair
+ -1 more
They did really good work but they need to go back and do some things that were not done well. I would use them again.
Description of Work: I used Eastside Masonry & Excavation to do a side wall and a foundation for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Glen T.
11/2013
5.0
concrete repair, foundation repair
+ 0 more
Went great.. Leo was very communicative and is able to explain things to your average homeowner (e.g., me) and to make sure his crew is doing a good job. They poured concrete for a lanai and sidewalk that was exactly to the plans. The builders said they did a great job - there was no need to and quot;correctand quot; or and quot;work aroundand quot; any problems. We're on a ridge and the high corner house foundation was cracked about 2and quot; on one side and leaning 2 inches on the other,. They repaired everything expertly.
Description of Work: Poured concrete for a lanai and replaced a cracked and leaning foundation wall
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Concrete Pouring and Repair,
Masonry,
Foundation Repair,
Excavating,
Concrete Driveways,
Decorative Concrete,
Stucco,
Homebuilders,
Garage and Shed Building,
Stone and Gravel,
General Remodeling,
Plaster
FAQ
Eastside Masonry & Excavation LLC is currently rated 3.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Eastside Masonry & Excavation LLC accepts the following forms of payment: Check