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The Maids of Windward and Leeward Oahu

House Cleaning, Window Cleaning, Floor Cleaning and Waxing,

About us

The Maids of Windward and Leeward Oahu offers house cleaning services you can trust. We have been voted the Best Housecleaning Service on Oahu by Honolulu Star-Advertiser readers for the past ten years. We serve Kailua, Kaneohe, Salt Lake, Aiea, Pearl City, Mililani, Kapolei and Ewa Beach. Our staff is bonded and insured. Products and equipment are provided. Satisfaction guaranteed.

Services we offer

Weekly and Every Other Week House Cleaning, First Time Cleaning, Move-in & Move-out Cleaning, Spring Cleaning, Window Cleaning (reachable),

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.311 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
27%
3
9%
2
9%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
4.1
professionalism
4.4
responsiveness
4.3
punctuality
4.2
Showing 1-11 of 11 reviews

Angela B.
01/2014
5.0
house cleaning
  + -1 more
It went very well. They cleaned all areas of my home. I've used the Maids for over 10 years. I've always found them to be reliable and effecient.
Description of Work: The Maids cleaned my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Phillip M.
01/2014
5.0
house cleaning
  + -1 more
They are doing a fantastic job., Our house never looked better., We use them on a biweekly service.
Description of Work: Cleaned our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Nancy T.
05/2013
5.0
house cleaning
  + -1 more
They were prompt and called 15 minutes before arriving. Had all of their supplied and asked if there was anything special needed. They completed their regular work with each person doing a different task. I have used this company on several occasions as well as the Honolulu branch. I recommend them to any tenants who might need help with cleaning. One of my clients wants them to clean each time he leaves as they do such a good job. They do not specialize in move-out cleaning - but they have done a fine job for me on a regular basis every time I have called. 1114
Description of Work: Cleaned a four bedroom house after tenants vacated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

mike C.
03/2013
4.0
house cleaning
  + -1 more
Over all it went well except for the one time I had the bad crew that left hand marks on the walls and they used the bathroom before they left and did not clean it. The Maids were called and they sent a new crew right away to reclean my house which I was very greatfull for. It shows they have good customer service. I would use them and still do
Description of Work: The Maids come in a team or 3 or 4 with one person as the team leader. there are may teams that work in my area. Only once did I have a bad group of people. But The Maids sent a new crew right away to fix the problem once I called them. They clean my bathsrooms which I have 4 and the Kitchen and landaryroom. They come at noon and are done by 2. They do a great job and I am happy with their work. The price is reasonable too

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$119.37

Polly K.
01/2013
2.0
house cleaning
  + -1 more
see above
Description of Work: Setting the appointment was routine and customer service was good. The team arrived a 1/2 hour late. (Traffic - understandable) My apartment is small 700 square feet - and I only asked them to do 1 bedroom of the 2 - so I thought the price was too much for the quality of work done. Had they done everything to expectation - I still would have thought pricy- but at least I wouldn't have had to do the work again. The final result was - I found twist tie on floor in exact spot it had been before. Ledge of entertainment center not dusted, cabinet facing still had dried batter and tops were not clean. The stove top was not lifted and cleaned - so spill overs still needed cleaning. This might be a contract clause - but I had 4 or 5 dishes in the sink - that were still there when I came home. All in all - four people in such a small apartment - should have done a better job. I called the company - sent an email with pictures - but they did not call back. I was originally considering them for monthly service - but no longer.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$385

Robert F.
11/2012
3.0
house cleaning, window cleaning
  + 0 more
All right at beginning but quickly degenerated.
Description of Work: Did basic housecleaning for several months. Came with crew of 4-6. Originally work was satisfactory but degenerated after time. Also careless with fragile items.Definitely not worth $180 per week as many items left undone.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$180

Brent S.
11/2012
5.0
carpet cleaners, house cleaning, window cleaning, floor cleaning
  + 2 more
I was moving out of my house and needed a full housecleaning. I tried contacting several cleaning companies that came up on search engines and called/registered online for quotes. After 3 days of no response, it was getting to the last minute. On the final Friday, all I had left was a smartphone, so I checked Angie's List and found the Maids. They were the only one that answered the phone when I called that morning, and they said they had a team that was able to come out at noon that day. I understand this is not the norm, since their first offer was the following Monday. Based on their last-minute acceptance of the contract, and the wonderful job they did, I was forgiving on the price of the service. The main difference is I should trust Angie's List first, since trying to call other companies 4 days in advance obviously doesn't work in Hawaii. The team called in advance to confirm their noon appointment, and they were right on time (in my 15 minute window). They completed a 4BR/3BA house in about 4 hours and I was satisfied with the results. I did some some leftover spots here and there, but I didn't mind one or two overlooked items compared to how well they managed the rest of the house.
Description of Work: Maids came and did full kitchen detail, bathroom detail, windows, carpets and hardwood floors. Maids are described as a team of four with specialized functions (kitchen, bathroom, carpet/vac, windows/boards) that collaborate and work by house size and the hour. Price is included in the quote and the hourly calculation. I asked what the tip was for their service, and one said it was all-inclusive in the quote price. (Surprised me.)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

mike C.
08/2012
5.0
house cleaning
  + -1 more
Over all it has been a positive experance from THE MAIDS
Description of Work: They arrived on time...They have a team of cleaners which do a great job. I have 4 baths and landury room and kitchen that they clean. They don't waist time like Merry Maids did. I have not had any problems so far and I use them every 2 weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$119

Walter D.
04/2012
4.0
house cleaning
  + -1 more
They're generally good but they don't do windows. Sometimes there are gecko dropping that they don't clean up. So they do have limitations. They are generally good though.
Description of Work: They came out to clean.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$150

Gregory S.
03/2012
5.0
house cleaning
  + -1 more
They do a great job. I am happy with them.
Description of Work: They clean my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard W.
03/2011
4.0
house cleaning
  + -1 more
They were prompt and they finished the job within an hour.
Description of Work: They cleaned 3 outside window screens and my downstairs wash area.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184.26


    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Window Cleaning,
    Floor Cleaning and Waxing,
    Carpet Cleaning

    FAQ

    The Maids of Windward and Leeward Oahu is currently rated 4.3 overall out of 5.

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    The Maids of Windward and Leeward Oahu accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, The Maids of Windward and Leeward Oahu offers free project estimates.
    No, The Maids of Windward and Leeward Oahu does not offer eco-friendly accreditations.
    No, The Maids of Windward and Leeward Oahu does not offer a senior discount.
    No, The Maids of Windward and Leeward Oahu does not offer emergency services.
    Yes, The Maids of Windward and Leeward Oahu offers warranties.
    The Maids of Windward and Leeward Oahu offers the following services: Weekly and Every Other Week House Cleaning, First Time Cleaning, Move-in & Move-out Cleaning, Spring Cleaning, Window Cleaning (reachable),

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM