Sunetric is Hawaii's Largest and Longest Running Photovoltaic installer. Sunetric has helped over 4,000 homeowners and over 120 businesses become energy independent. With over 140 employees, Licensed Electrical Engineers on-staff and the highest trained Solar professionals available, Sunetric delivers exceptional customer service.
Business highlights
20 years of trusted experience
Emergency Services Offered
Services we offer
Energy Efficiency Services & Solar Panel Installation
Description of Work: Good company but got a better offer.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$25,000
Henry C.
01/2015
4.0
solar panels
 + -1 more
unknown
Description of Work: Installed 18 panels. All ok
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$22,000
Gerard F.
08/2014
5.0
solar panels
 + -1 more
unknown
Description of Work: New PV system. It was a bit tricky because my meter installation was not optimal. It was necessary for them to make the connection at the breaker box in the house instead of out at the meter. Because this is non-standard they mounted permanent warning signs on the breaker box and at the meter to ensure that all circuits are turned off before any major electrical work. Overall, they did a very professional job. I'm very satisfied.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$28,000
Russell A.
06/2014
5.0
solar panels
 + -1 more
unknown
Description of Work: Sunetric installed our solar water heating system back in 2006. We called them for an estimate for a PV system which is in the process of going through the planning/permitting phase and hasn't been scheduled yet. They have been very prompt and thorough in providing information and answering our questions and concerns so far.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Response from Sunetric
Dear Mr. [member name removed], Thank you for the positive review and for your loyalty to our company! We congratulate you on your first step to a new PV system that will allow you to further reduce your carbon footprint and energy bill. Please do not hesitate to contact your project manager if you have any questions during the planning and installation process. With Aloha, Your Sunetric Team
Dan W.
06/2014
5.0
solar panels
 + -1 more
There were some glitches with the sales process due to the change in HECO rules but once we were able to get over that hump the actual installation was quick and painless and the workers were extremely professional. I have had the system for over 6 months and my bills have gone from about $500 a month to the minimum $17. I received my tax credits so the actual cost was less than half of what Sunetric charged. I am very happy with helping the, environment and saving money. I would recommend Sunetric but be very clear that you understand the tax credits and the HECO net metering situation before you enter into any agreement.
Description of Work: Installed solar panels.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65,000
Tyler F.
05/2014
5.0
solar panels
 + -1 more
After obtaining five quotes, felt Sunetric was the best value. We have a lot of roof space so we didn't need to go with the high efficient (and high costing) Sunpower panels. Representatives were not pushy. Took a little over a month from the time I signed our contract until panels were installed and producing power. Install was done in professional manner over a two day period. Have had no leaks or problems since. Producing more than expected and electricity bill went from $350 to $14. Return on investment just over 3 years.
Description of Work: Installed 26 Suniva solar pv panels with Solar Edge "hybrid micro-inverters" and an "e-guage" usage monitoring device.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$27,000
Dennis G.
10/2013
5.0
solar panels
 + -1 more
Everythiing went fine in a timely manner
Description of Work: install PV system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55,000
Cristina R.
08/2013
5.0
solar panels
 + -1 more
The entire process was done in a professional manner. Workers were considerate, competent, and on time. We have a stone tile roof with some challenges abut different heights but Sunetric did everything in just a few days. We were very pleased by the professionalism of all of the Sunetrics employees and recommend them highly.
Description of Work: Installed photovoltaic system on roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40,000
Response from Sunetric
Aloha [member name removed], Thank you for your kind words. We strive to provide the best in quality and service and are thrilled to hear that we were able to deliver. Congratulations on your new system! - Your Sunetric team
08/2013
5.0
solar panels
 + -1 more
Excellent job. Company did everything they said they would do and did it in a timely manner. The finished product yielded the results the company said it would. My electric bills for the past 6 months are all under $20.00 per month which is a savings of about $150.00 per month. It was a pleasure to do business with this company. Every individual I dealt with was top notch from sales to installation. I would highly recommend this company.
Description of Work: Installed solar panels.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Alex T.
07/2013
5.0
solar panels
 + -1 more
Sunetric did a great job! They offered the best products on the market -mostly American products, and had great financing solutions. The installs (several rental properties) were executed beautifully. No problems. -And they were super focused on safety while at my property. A++ I wouldn't use anyone else.
Description of Work: Sunetric installed solar for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35,000
Dennis G.
07/2013
4.0
skylights, solar panels
 + 0 more
.
Description of Work: Install Photovoltaic System
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$56,000
Wi C.
05/2013
4.0
solar panels
 + -1 more
No system purchased
Description of Work: I have heard good things about Sunetric installations. Price seemed competitive. Sales person gave a very unprofessional presentation and ignored the design parameters given. We did not go any further with this company. The proposed system did not fit our needs, it included tax credits when the sales rep was told they did not apply to a non profit. Everyone attending was confused. We contacted other companies. Several not much better.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
2.0
punctuality
1.0
Carol J.
04/2013
5.0
solar panels
 + -1 more
We got several quotes for a PV system for our brand new house. We were most impressed by Shaun Davenport's professionalism and knowledge. Every promise he made was kept. Sunetric uses no contractors - they are all employees which I believe gives you better service. He went above and beyond, always responded quickly, never acted like I was bothering him with my numerous questions. The rest of the staff was just as great. They totally dealt with our HOA and getting approval from the board. We personally recommend Shaun and Sunetric.
Description of Work: Sunetric sold us a PV system to cover our electric bill and Installed it. We told them how much electricity we wanted to generate per month and they created a system to cover it. They gave us two options. One used less panels and the other one used more panels but cost less. Both have great warranties.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$42,000
Shelton J.
03/2013
4.0
solar panels
 + -1 more
So far the Suniva panels have reached their solar watt capacity. I have been sending Sunnetric my electric bills for the past 6 months for their review and to ensure that I was reaching maximum electrical credit. The problem is that the salesman told me that it would reduce my bill by 85% on average. I took that to mean every month. He meant annually. Some months the production is more but some months it is less. I should have emphasized that I wanted the same production 365 days, not on average. He suggested adding a few more panels which should have been done at inception to avoid the installation cost. Be sure to specify how much you expect your electric bill to be reduced every month and you will get a more realistic estimate of costs. Had I known that I could use a few more panels, I might have gone with Alternate Energy and used Mitsubishi panels instead. I didn't because of the lowball bid. Still, my electric bills are reduced on average between $359-450 every month depending on the season. But it is very important to get an appropriate bid from several vendors and ensure that the bids are comparable.
Description of Work: The advantages and pluses were that the Suniva solar panels work well and they appear to be installed correctly as there has been no problems since service date. Also, Sunnetric is willing to subcontract with my selected roof contractor to replace the roof because it was necessary to re-roof prior to installation. If there was a leak, I did not want the roofer to blame Sunnetric or vice versa as the contract makes it clear that Sunnetric is the primary contractor who subbed out the work with the roofer. I also obtain a minimum of 6 bids to compare with and was able to narrow it down to 2 vendors and finally select the one I wanted. It is my understanding from my personal research that Sunpower is the very best with the highest efficiency but it is also the most expensive. I generally avoid panels manufactured in Mexico or China. I prefer US manufactured like Suniva or Sunpower or even Mitsubishi because of the warranty against salt water rust and corrosion.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$50,290
Byron C.
03/2012
2.0
solar panels
 + -1 more
They did wrong by me. They forgot to order half of the solar panel system. It takes several months to get an appointment and all the materials ready for the job. The installation was supposed to take one week. They got started with the job and did half the job when they realized that they didn't order half of the components they needed to finish the system. They said it would take a week or two to get the parts in because they had to order them from the mainland. I waited a three weeks and called them. I asked what is going on because my house was a construction zone. The job ended up taking 6 weeks. I had to cancel some guest coming over. The office would never communicate properly with me. The job they did was excellent. I would not recommend them for a custom job. I am not satisfied with their customer service. Their price was average.
Description of Work: I did business with Sunetric. They installed customized solar panels.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$70,000
Kirby L.
03/2012
5.0
energy audit
 + -1 more
.They came out to talk to us and gave us money just for coming out. They are all about saying this is what we want to do. A lot of company's are doing that now giving away free solar panels makes us wonder if they give them away free then what kind of product do you have?
Description of Work: .they service our Solar panels
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nicole I.
03/2012
4.0
skylights, solar panels
 + 0 more
The work and price were good.
Description of Work: They installed solar photo panels installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$26,000
Jim M.
10/2010
5.0
solar panels
 + -1 more
It is a great feeling to get my electric bill every month and see that it is $18.26 rather than $350 which it was a year ago. I first met Sunetric at a local building show along with several other photovoltaic contractors. Sunetric was the most professional form start to finish. Their consultant (Sebastian) answered my many questions and submitted a professional and detailed proposal. I asked a lot of questions, I might add and the consultant even made multiple visits to my house to help me understand the options I was considering (multiple micro-inverters versus a single large inverter,) panel ratings, and the wiring considerations. I'm very glad I went with a micro-inverter system. The system was installed in two phases (across 2 years) for tax purposes. Most of my south-facing roof has panels on it now and I have noticed that the house is just a bit cooler this year than it was last year. During both installations, the installation personnel arrived on time, were professional, cleaned up after themselves and did a great job. Bolting racks on top of your roof can be stressful for a homeowner, but the installers were careful and conscientious. One of the things that they had not anticipated was the amount of work that they had to do on my electrical system. My circuit breaker box had to be upgraded and brought in to compliance with the electrical code. They did this and did an excellent job. Their consultant remained involved in every stage of the process including showing up during the installations and calling to check on how happy I was about the project's progress. They had an engineer visit a few days after the initial install to help me get the monitoring system up and running. He also showed up when he said he would and finished his work quickly. I would strongly recommend Sunetric to anyone considering a PV or solar hot water installation. The price on the micro-inverter system is just a bit more than a traditional single large inverter system, but the efficiency, fault resistance, and fault resilience of the system makes the small additional expense worthwhile.
Description of Work: Sunetric installed 30 Sunpower 225 panels with Enphase inverters on my roof, handled the electrical updates to my house's power, coordinated the necessary paperwork with Hawaiian Electric, handled the permitting process, and dealt with all of the overall bureaucracy that is involved in working with a large organization like the City and County of Honolulu and Hawaiian Electric.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Solar Panels,
Skylights,
Energy Efficiency Auditing,
Electrical
FAQ
Sunetric is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Sunetric accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Sunetric offers free project estimates.
Yes, Sunetric offers eco-friendly accreditations.
No, Sunetric does not offer a senior discount.
Yes, Sunetric offers emergency services.
Yes, Sunetric offers warranties.
Sunetric offers the following services: Energy Efficiency Services & Solar Panel Installation