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ADVANTAGE CARPET CARE

Carpet Cleaning, Upholstery Cleaning

About us

Been in business in HI since 1986, owner operated, truck mount and portable equipment, and residential and commercial accounts

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaing, oriental syle area rug cleaning, upholstery cleaning, 24 hour emergency water extraction, free prespotting and deordorization

Amenities

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.919 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-19 of 19 reviews

The Wellness Center Hawaii A.
11/2016
5.0
carpet cleaners
  + -1 more
Great! The carpeting looked better than I thought possible!
Description of Work: carpet cleaning in three rooms. He attempted to clean some chairs, but they were too badly stained so he recommended not cleaning - I found that very honest!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Brysen P.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5

William A.
01/2016
5.0
carpet cleaners
  + -1 more
I have never met a more thorough, professional, capable service provider. Jake Mason showed up on time, ready to work. He verified the job, determined the best ways to get into the house to minimize impact on the walls (and family), discussed the level of effort and confirmed our agreed upon price BEFORE he started. He provided extra attention to some stubborn stains. When completed, he noted that the job really wasn't the square footage they normally clean for their 'minimum' job and insisted upon cleaning an additional area rug to support his fee. He then noted that the day was going to be humid, and volunteered his high power blowers for the next 8 hours to dry thecarpet...this was all without my asking. Pleasant, timely, sharp, professional...I will definitely have him back when the rest of the house needs cleaning!!
Description of Work: carpet cleaning for a hallway and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Rachel F.
10/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Mae Jean S.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Two bedrooms, the hall and steps were cleaned. He missed a few spots on the steps, but overall, he did a great job. He was quick with the job, courteous and professional. I would use this company again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela B.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Steam-cleaned, rinsed and deodorized 3 rooms. Excellent results. I've used this company before. I've always found them to be reliable, professional and very conscientious about their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235.58

Brian S.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Clean carpet / protective coat. | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Stephanie R.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets, removed many stains. Carpets turned out great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from ADVANTAGE CARPET CARE
Aloha [Member name removed], Thank you very much for your wonderful review! I know it helps other Angie's List members when they're deciding who to call for carpet cleaning. We know you had many choices also and we appreciate you giving us the opportunity to provide you with our service. We look forward to serving your needs in the future. Mahalo, Patti

George F.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Advantage did a wonderful job cleaning our carpet. We have about 80 square yards in our living/dining area---light beige carpet. We also have two doors that lead to the outside in that area, which means lots of traffic! AND a big dog! |I'm sorry that I forgot the name of the gentleman who did the work---he was great. He helped us move furniture and took great care with our belongings. Arrived exactly on time and was very professional. |The company was very pleasant to deal with on the phone, too. |Great job---would definitely use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from ADVANTAGE CARPET CARE
Dear (removed member name), Thank you so much for your wonderful review of Advantage Carpet Care. We appreciate it and I know Angie's List members can trust the first hand experience from other members. We look forward to serving you in the future and please tell your family and friends about us! Thank you, Patti Poleshaj

Helen G.
06/2014
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

Response from ADVANTAGE CARPET CARE
Hi [member name removed], Thank you for taking the time to write a review - we know how busy everyone is and we appreciate it. Of course, we always strive to get an "A" rating in all categories and I would be happy to discuss with you how we can improve our service in the future. Mahalo, Patti

Cheryl L.
05/2014
5.0
carpet cleaners
  + -1 more
Advantage Carpet Care did a superior job! From start to finish they were competent, pleasant, and professional. They did the best job we have ever had done.
Description of Work: Cleaned the carpet in 2 bedrooms, 2 baths and 1 office

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from ADVANTAGE CARPET CARE
Aloha [Removed Member Name], Thank you for taking the time to write such a great review on our service. Having served Hawaii since 1986 we know the value of satisfied customers and the power of "word of mouth" referrals. We appreciate you sharing your experience with other Angie's List Members. Mahalo, Patti

Christopher W.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Michael one of their best Technicians did a very Good job above and beyond at my moms place in Waikele, so I had them do my place in Mililani mauka and am very pleased with over all professionalism timeliness and cleanliness fro start to finish of job. will definitely be using them again for all my cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from ADVANTAGE CARPET CARE
Thank you [member name removed] for taking the time to write a great review for us. After 28 years of serving Hawaii we know that word of mouth referrals are always the best, especially when it comes from your Mom! We look forward to serving you both in the future. Mahalo, Patti Poleshaj

Carolyn D.
04/2014
5.0
carpet cleaners
  + -1 more
Very nice job with carpet that's seen better days. There was a lot of furniture to move around and no extra charge for this service.
Description of Work: Carpet Shampoo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Angela B.
07/2013
5.0
carpet cleaners
  + -1 more
Service was excellent and they achieved great results.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

barb F.
02/2013
5.0
carpet cleaners
  + -1 more
very polite personal & great job done on the carpets
Description of Work: cleaned carpets in 3 bedrooms & a living area.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Charles G.
02/2013
5.0
carpet cleaners
  + -1 more
No problem.
Description of Work: Note: This company is only on Oahu, so the Kailua is not Kailua-Kona on the Big Island.
Rating CategoryRating out of 5

Stephen C.
08/2012
5.0
carpet cleaners
  + -1 more
No problems.
Description of Work: Have used them repeatedly. Steam extraction for a 3 BR house, with stairs. Efficient, careful, professional. They are not the cheapest, but one does get what one pays for. They know their fabrics and solutions. Have also used Advantage for furniture cleaning. They did good work, but it was almost $500 for one microfiber sofa, ottoman, and two chairs. Will continue to use them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Gina F.
08/2012
5.0
carpet cleaners
  + -1 more
I called to schedule carpet cleaning on a specific day. The owner's wife took my call and moved another client in order to accomodate me. She also quoted me an estimate that was more agreeable than the other three companies I called. The gentleman that owns the company did the work. He is an honest, hard-working and friendly family man who was way more than fair in his estimate. He came when he said he would and took measurements before quoting me a price that was well below his wife's estimate. He was pleasant company while he worked and treated stains as he found them. He did an amazingly thorough job. I am a military spouse that was nervous about going with any business I did not know anything about, but both the owner and his wife put me completely at ease. Since his quote was much lower than I anticipated, and because he did such an excellent job, we gave him a very large tip. I would not hesitate to highly recommend Advantage to anyone needing cleaning or restoration services. I believe he is the best in the business, and you should consider yourself lucky if you can get on his schedule.
Description of Work: Advantage cleaned 2300 sq foot house with four bedrooms, two carpeted dining rooms, living room, den, closets and stairs. Three stains removed completely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Frank S.
05/2012
5.0
carpet cleaners
  + -1 more
They provide services 24 hours a day and I didn't have to pay anything because the service was covered by my landlord. I thought they were excellent and would use them again in the future.
Description of Work: I had Advantage Carpet Care come to provide flood service and extraction of moisture that got into the walls because of flooding.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    376 KA AWAKEA ROAD, Kailua, HI 96734

    www.advantagecarpethawaii.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning

    FAQ

    ADVANTAGE CARPET CARE is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: 9:00 AM - 12:00 PM

    ADVANTAGE CARPET CARE accepts the following forms of payment: Check
    No, ADVANTAGE CARPET CARE does not offer free project estimates.
    No, ADVANTAGE CARPET CARE does not offer eco-friendly accreditations.
    No, ADVANTAGE CARPET CARE does not offer a senior discount.
    Yes, ADVANTAGE CARPET CARE offers emergency services.
    No, ADVANTAGE CARPET CARE does not offer warranties.
    ADVANTAGE CARPET CARE offers the following services: Carpet cleaing, oriental syle area rug cleaning, upholstery cleaning, 24 hour emergency water extraction, free prespotting and deordorization

    Contact information

    376 KA AWAKEA ROAD, Kailua, HI 96734

    www.advantagecarpethawaii.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 12:00 PM