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Plumbing Strategies, Inc

Plumbing, Drain Cleaning, General Remodeling,

About us

808hawaiipsi@gmail.com

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial plumbing, remodeling, cess pool, septic tank, gas, medical, chemical piping, Sinks, toilets, tubs, showers, stand pipes, sewer lines, Sinks, toilets, bidets, faucets, hose bibs, water heaters, disposals, valves, drain cleaning, leak repair & re pipes, gas

Services we don't offer

emptying of cesspool and septic tanks

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.825 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
16%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.3
professionalism
4.9
responsiveness
4.8
punctuality
4.6
Showing 1-25 of 25 reviews

Russell or Jackie L.
07/2019
5.0
plumbing
  + -1 more
Went very well, the guy cleaned everything when he was done and the toilet works great. I am very happy.
Description of Work: Replaced toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Steve H.
03/2017
5.0
plumbing
  + -1 more
Excellent. Personable, very responsive, friendly service, and I received a lot of excellent, free advice, too. They came when they said they would come!!! The house we bought is, in many ways, a fixer-upper, so we have much plumbing work to come, and PSI will be the company we call for all of it...I will use ONLY this company when I have plumbing needs, as this superb level of service is very difficult to find anywhere, but especially in Kona.
Description of Work: Replacing toilet and capping a water line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Mel F.
01/2017
1.0
plumbing
  + -1 more
See above. Not very well, as I stayed home to be available when they arrived, which did not happen.
Description of Work: We had a problem with our toilets and made an appointment with PSI. My wife and I changed our plans in order to be here when they were scheduled to arrive. Nobody showed, no call was received. When I called to inquire, I was essentially told a bigger job had come up, and we could reschedule. In fact, if we liked, it was okay if we called another plumber. AS IF I NEED THEIR PERMISSION TO CALL SOMEONE ELSE! I wouldn't use them under any circumstance!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


barry G.
12/2016
5.0
plumbing
  + -1 more
It was busy Thanksgiving week. Other plumbers in Kona did not even return my call. PSI was extremely responsive. First, they said the schedule was too full, then called me back after making special arrangements to fit me into the schedule. Came out on time and got things fixed right away so we had water to the house again. I was extremely grateful and would use them again for emergencies as well as routine work.
Description of Work: Repair leak to water line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Alicemarie O.
08/2016
5.0
plumbing
  + -1 more
They were great. Came out within a couple of days. Fixed the problem quickly and reasonably.
Description of Work: broken garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Paul S.
01/2016
5.0
plumbing, remodeling
  + 0 more
I found and called these folks because of their high rating on Angies list. Two plumbers were scheduled because the tub install requires at least two guys. They showed up on time on the appointed day. The scheduled day was about 10 days after my first call, which was OK, because I told the office person that the job was not urgent. I live up in Waimea, 45 miles from their home base in Kona. I was glad they were willing to come all the way to Waimea for a job. They did not charge for travel time, but I think their hourly rate is a bit higher for far away jobs. It was a time and materials job (I did not ask for a quote). I did have to pay both guys wages though. The job ended up having some surprises (probably typical old house remodel types of surprises) that neither I nor them expected. This ended up making the job take about twice as long as i expected. Definitely not their fault. The rolled with the punches with good attitudes. They worked hard and did not take unreasonable breaks or lunch. They were very professional. The quality of work was very good. I would definitely use them again and recommend them.
Description of Work: Install tub/shower/vanity for bathroom remodel. Installed some new shutoff valves for vanity, toilet and kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Hannah P.
12/2015
4.0
plumbing
  + -1 more
Very nice people. Got the work done fast
Description of Work: Had a leaking toilet for months. Called them to come help us. Came within two days to fix our toilet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Venus R.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: drain clog, installed new strainer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Larry K.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: repair sink drain

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard R.
12/2014
4.0
plumbing, drain cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$150

Bernadette S.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Hubby tried to fix leaky outside faucet unsuccessfully. |Had to have professional help! |Very satisfied with service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Rebecca M.
08/2014
4.0
plumbing, remodeling
  + 0 more
unknown
Description of Work: Install outdoor shower , install new out of wall fixture and water lines to new area. New bathroom fixtures to remodeled shower and sink. Install new propane line to gas stove. |The staff are very professional and do great work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$2,000

Karen A.
07/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Have more work for them but they never called me back.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$200

ANTHONY W.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed new pressure regulator valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Owen P.
04/2014
5.0
plumbing
  + -1 more
They did a FABULOUS job!!! I work for a general contractor and I am familiar with the trades and they know what they are doing, I would highly recommend them for any job. I was very impressed!!!
Description of Work: They replace the faucet and soap dispenser in my kitchen and toilet parts in both bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lawrence D.
01/2014
5.0
plumbing
  + -1 more
I would HIGHLY recommend PSI. I found them on Angie's List and after reading the positive reviews, I sent an e-mail to them and Tony replied promptly. Sent him a picture of the problem part and he knew right away what the fix would be. I had someone at my place on a particular morning and Heather was able to squeeze me in. I had to pay $20 more on the base labor rate, but it was worth it. The two gentlemen that came were very friendly and helpful and gave me tips on ways to improve my bathroom which was damaged from the previous owner's kids.
Description of Work: Plumbes fixed a leak in my shower, which was in the wall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

Lesley W.
10/2013
5.0
plumbing
  + -1 more
Alex was polite, clean, knowledgeable, and on-time. He spent a lot of time at my house with all my little plumbing issues, and gave me cheaper alternatives to what could have been more expensive fixes. I highly recommend Plumbing Strategies.
Description of Work: Fixed temperature regulating shower valves and diagnosed toilet issues.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Brent S.
09/2013
5.0
plumbing
  + -1 more
Great company to deal with. I live off island and have a rental condo in Waikoloa. They helped me track down warranty information on my existing water heater and then met my tight replacement schedule to get everything done before my next renter arrived. Very professional and clean service staff. I did not even have to have the cleaner back in after the job was done.
Description of Work: Replaced a water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Plumbing Strategies, Inc
Thank you so much for the review, if you need anything please do not hesitate to call

Bryan W.
09/2013
5.0
drain cleaning, plumbing
  + 0 more
Arrived on time and replaced a pressure line to my sprinkler system as well as replacing a defective water pressure regulator. Very personable and professional crew. They did a great job. I would also like to commend the PSI Office Manager for her friendly attitude and professionalism. They were all a pleasure to do business with and if I ever need another repair they will be the first company I call.
Description of Work: Replaced a pressure line to irrigation system and Installed a pressure regulator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Plumbing Strategies, Inc
Thank you so much for the review, if you are in need of anything please call.

Greg K.
08/2013
5.0
plumbing
  + -1 more
We live on mainland, but own a condo in Kona that we rent out. Being so far away can sometimes make minor problems a real hassle. Plumbing Strategies Inc. was a pleasure for us to deal with on the phone (they were very helpful) from so far away and also received a glowing report from our tenants (which adds to our good experience). The plumber who was sent out was very punctual, respectful and kind to the tenants. This is our first experience with Angie's List and we are very happy. We will be back!
Description of Work: Tub drain cleaning, removed wast and tested overflow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155.21

gary L.
02/2013
5.0
plumbing
  + -1 more
I was on the mainland or I would have done it myself - my tenants were impressed with the quality of the work and professionalism of their technician.
Description of Work: Toilet leaking at the base - two screws had rusted away - replaced screws and reset toiet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carol G.
02/2013
5.0
plumbing
  + -1 more
Got a call for the Hawaii water department that our use on our rental/future retirement home, that use had gone from 4000 gallons to 106,000---yikes. Bill was at 550$. We live out of state so managing this quickly meant dealing with companies who respond to inquiries and were willing to act fats...and working with our tenant. There is no drip irrigation system or pool, so the leak had to be inside. This company sent someone right away. He had to replace the pressure valve and we also had him replace all the insides of the 3 toilets and some other fixtures to assure we had no problems...sort of preventive maintenance. Plumbing Strategies was excellent in staying in touch with us, explaining that pressure in our area is high and erratic due to having to pump the water up the hill ( near palisades). I am grateful to Plumbing Strategies for their excellent work and attention to this quickly. I had tried others and they didn't even call back.
Description of Work: Rescued us from water bill disaster
Rating CategoryRating out of 5
Yes, I recommend this pro
$700

Mei C.
05/2012
5.0
plumbing
  + -1 more
I received a note from Water Co., that I have a leak, cuz my water consuption was double the normal rate. Note that I had this same problem about 15 month ago, was fixed after a bill of #1,000.00 from another co. Tony came to inspect the leak, since the pipes were underground, was difficult to see where the leak came from, since I had the same problem before, it could be the same place, so Tony suggested that we could connect the water line above ground from the Meter to the house. What a brillant idea, why did I not have thought about it ? Well, they did exactely what should be done, gave me an estimate, came in few days and fixed the problem for good, cuz now, I can see the leak, if there is ever another, hope note. Tony was great, but Roger and Colt were the 2 gentlemen that did the work, they are the BEST, great job, and very friendly. Very happy with their services.d
Description of Work: Connect water pipe above ground, from the meter to the house. Very good in solving problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

m W.
11/2011
5.0
plumbing
  + -1 more
All went well since my husband nor I had to get down on our knees and try this ourselves. Also my husband has water karma and I would have been the cleaner.
Description of Work: They were originally called to change out our kitchen faucet, which was completed in no time at all. Since they had arrived 15 minutes early for the job, I let them start which gave me a chance to ask about another problem regarding my leaky toilet. I was told by another party that the toilet had to come out and be resealed at the base and that would solve the leaky problem. PSI took one look and said it was the screw in the bottom of the tank that was letting the water drip through. I asked when they could come back to do the work and Tony said it could be done right then. Tony gave me an estimated price, I said yes, it was done again in no time. He was in and out of my home in an hour.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Carol P.
10/2011
5.0
drain cleaning
  + -1 more
We call them in the morning and they set up a time to come to snake the sewer line. They said they would be here at 8:30 am. They were here and ready to work at 8:30 am. They have state of the art equipment. They did their job in 1 and a half hours and left. They charged us $450. The next day our pipes were not draining again, so we called them again. When we told them what happened they came right out and resnaked the line and had some other people come to help dig up the line and find the problem. It was a large rock the had been pushed under the line from anearthquake. They had to replace the section of pipe. They worked about 3 hours and only charged us another $150. This company is the best.
Description of Work: They were called to snake my sewer line because it was blocked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

    Contact information

    PO Box 5029, Kailua Kona, HI 96745

    www.psikona.com

    Service hours

    Sunday:
    7:30 AM - 4:00 PM
    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM
    Saturday:
    7:30 AM - 4:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    General Remodeling,
    Natural Gas Lines,
    Septic Systems

    FAQ

    Plumbing Strategies, Inc is currently rated 4.8 overall out of 5.

    Sunday: 7:30 AM - 4:00 PM

    Monday: 7:30 AM - 4:00 PM

    Tuesday: 7:30 AM - 4:00 PM

    Wednesday: 7:30 AM - 4:00 PM

    Thursday: 7:30 AM - 4:00 PM

    Friday: 7:30 AM - 4:00 PM

    Saturday: 7:30 AM - 4:00 PM

    Plumbing Strategies, Inc accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Plumbing Strategies, Inc offers free project estimates.
    Yes, Plumbing Strategies, Inc offers eco-friendly accreditations.
    No, Plumbing Strategies, Inc does not offer a senior discount.
    Yes, Plumbing Strategies, Inc offers emergency services.
    No, Plumbing Strategies, Inc does not offer warranties.
    Plumbing Strategies, Inc offers the following services: Residential and commercial plumbing, remodeling, cess pool, septic tank, gas, medical, chemical piping, Sinks, toilets, tubs, showers, stand pipes, sewer lines, Sinks, toilets, bidets, faucets, hose bibs, water heaters, disposals, valves, drain cleaning, leak repair & re pipes, gas
    emptying of cesspool and septic tanks

    Contact information

    PO Box 5029, Kailua Kona, HI 96745

    www.psikona.com

    Service hours

    Sunday:
    7:30 AM - 4:00 PM
    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM
    Saturday:
    7:30 AM - 4:00 PM