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Hawaii Air Conditioning

Heating and Air Conditioning, Fireplaces

About us

Family Owned and Operated. Financing through Trane

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Air conditioning, dryer vent cleaning, fireplaces, heating, furnaces, boilers & radiant heat.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.2
value
3.8
professionalism
4.8
responsiveness
4.2
punctuality
5.0
Showing 1-6 of 6 reviews

Jan Q.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great - Professional installers
Description of Work: Installed air conditioning unit in Master Bedroom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

cindy W.
07/2016
1.0
heating & air conditioning/hvac
  + -1 more
The first time I turned my air conditioner on the temperature was only a 10 degree difference between air in and air out. When I called Hawaii Air Conditioner to report this they told me I had no warranty and they had done me a favor since I did not buy the system from them. I said I should at least have a warranty on the installation. That I would like them to check it. She told me again it was a favor and that I was harassing them. The installer never checked the output temp. of the unit inside to see if it was working. When I had another company come to fix it there was only 13 ounces of gas where there should have almost 4 lb. They did not find a leak.
Description of Work: Install split air conditioner

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0

$500

Response from Hawaii Air Conditioning
Thank you for your comments Ms. [Member Name Removed]. As you may recall, we installed equipment you provided. When your neighbor [Member Name Removed] called us and asked us to install this equipment that he said was stored for more then a year in his garage, we said no. He continued to call us and we finally said OK and made sure he understood there was no warranty because we cannot provide a warranty for equipment we do not provide. He said OK. Sometime after the completion of the installation, you called to advise us of the problems you were having with the system. We reminded you there was no warranty as we originally discussed with your neighbor [Member Name Removed] who was our contact person. However you were not satisfied with the truth and you continued to harass us over several weeks via emails and phone calls. In fact, you even filed a case with the State that the State investigated then dismissed as frivolous. We continued to professionally remind you of the original circumstances and of [Member Name Removed]'s approval of having old equipment installed without a warranty. We are sorry you are not happy with the outcome of the situation. In the future, you may want to decide to have equipment installed that comes with both a parts and labor warranty.

John A.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Excellent service; showed up when they said they would and fair prices. Very professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

George B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed a split air conditioning system. 4 units and two compressors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas L.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
They put in the system in 3 days. They were always prompt to start in the morning and always cleaned up after themselves. So far the A/C system is working perfect, keeping the home very comfortable. Enjoyed both Dale and Jeff throughout the entire process, they were both very outgoing and fun to be around. Would definitely recommend them to anyone looking to add a mini split A/C system to your home.
Description of Work: Dale and Jeff from Hawaii A/C put in a 5 ton mini split system for my new home. We went with Fujitsu and put in a 2 ton heat pump with 2 12,000 BTU units. Also installed another 3 ton heat pump to run a 18,000, and two 9,000 BTU units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Patricia B.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
From start to finish, everything went just as promised! From delivery of the units from Honolulu to installation to the minor repairs in painting and electrical, the project was a dream. The reason I gave them a and quot;Band quot; on professionalism is that they are a small, relaxed family owned business and they run it that way. Casual dress, casual phone calls, casual demeanor. But that's exactly what I liked about them and why we got along so well. There was time to talk story. Feel like family. Develop a relationship you know will last long into the future. Someone you know you can put on Angie's List with complete confidence.
Description of Work: no-duct, air conditioning system for entire household, including electrical upgrades, for three bedrooms and great/living room in very hot area at sea level on Big Island for 1800 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

    Contact information

    78-7024 Mololani St., Kailua Kona, HI 96740

    http://www.hawaiiairconditioning.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Fireplaces

    FAQ

    Hawaii Air Conditioning is currently rated 4.3 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Hawaii Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Hawaii Air Conditioning does not offer free project estimates.
    No, Hawaii Air Conditioning does not offer eco-friendly accreditations.
    No, Hawaii Air Conditioning does not offer a senior discount.
    Yes, Hawaii Air Conditioning offers emergency services.
    No, Hawaii Air Conditioning does not offer warranties.
    Hawaii Air Conditioning offers the following services: Air conditioning, dryer vent cleaning, fireplaces, heating, furnaces, boilers & radiant heat.

    Contact information

    78-7024 Mololani St., Kailua Kona, HI 96740

    http://www.hawaiiairconditioning.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM