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HAKODA'S BUILDERS APPLIANCE

Appliance Repair, Appliance Sales and Installation

About us

Family business since 1953, belongs to a strong buying group to offer competitive pricing and promotions, with complete installation and repair

Business highlights

71 years of trusted experience

Services we offer

Sales, installation, and service of major brands of appliances that we sell

Services we don't offer

repair of tvs and other electronics

Amenities



Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.72 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
50%
2
0%
1
0%


Rating CategoryRating out of 5
professionalism
4.0
responsiveness
1.0
Showing 1-2 of 2 reviews

Faith I.
04/2014
3.0
appliance repair
  + -1 more
They are the biggest sub-zero, wolf store here on the big island. I cannot rate their service for a purchase order but only on their customer service. They are too busy to give a call back. They will not provide answers upfront but want you to respond by email. That already puts a distant feeling toward to customer. Sometimes too much professionalism puts a barrier between the seller and the buyer, I just was not comfortable and did not feel important to them. Some customer questions can be and should be answered readily.
Description of Work: Chose not to use their service.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
1.0


Response from HAKODA'S BUILDERS APPLIANCE
Every customer is important to us and we welcome your questions. For long, detailed responses, we like to provide written quotes by email, instead of verbally, because of many reasons. With so many customers to keep track of, bringing up a quote in our system lets our sales associate or anyone on our staff continue to work with you on your buying process, rather than starting all over again and saving you time. More importantly, we spend the time to make sure our quotes are accurate, providing you with all the necessary specs, giving you the best pricing, and letting you know of all existing mfg. rebates. This cannot be rushed verbally in a few minutes. We do our best to provide the best shopping experience for you from your initial visit to the actual delivery and installation in a timely manner. Please keep in mind that we service only areas in West Hawaii, and not in East Hawaii. We do hope this clears up any misunderstanding.

Jackie F.
01/2013
5.0
appliance sales, appliance repair
  + 0 more
Again excellent - it was important to describe the issue - they arrived with a few parts it could be. It was a switch and they replaced it and my washer was running by 10:30 am.
Description of Work: Excellent - I called at approx. 9:30AM - they came right away and it was fixed.
Rating CategoryRating out of 5
Yes, I recommend this pro
$140

Response from HAKODA'S BUILDERS APPLIANCE
Thank you for your positive feedback. We strive to bring total satisfaction to our customers in a timely manner.

    Contact information

    74-5576 PAWAI PL D, Kailua Kona, HI 96740

    www.hakodas.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation

    FAQ

    HAKODA'S BUILDERS APPLIANCE is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:30 PM

    Tuesday: 8:30 AM - 5:30 PM

    Wednesday: 8:30 AM - 5:30 PM

    Thursday: 8:30 AM - 5:30 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: 9:00 AM - 1:00 PM

    HAKODA'S BUILDERS APPLIANCE accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, HAKODA'S BUILDERS APPLIANCE does not offer free project estimates.
    Yes, HAKODA'S BUILDERS APPLIANCE offers eco-friendly accreditations.
    No, HAKODA'S BUILDERS APPLIANCE does not offer a senior discount.
    No, HAKODA'S BUILDERS APPLIANCE does not offer emergency services.
    No, HAKODA'S BUILDERS APPLIANCE does not offer warranties.
    HAKODA'S BUILDERS APPLIANCE offers the following services: Sales, installation, and service of major brands of appliances that we sell
    repair of tvs and other electronics

    Contact information

    74-5576 PAWAI PL D, Kailua Kona, HI 96740

    www.hakodas.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM