Haleakala Solar Inc.

Steer clear of this company. It has been 10 months since I signed a contract with "Haleakala" (don't let the name fool you, this is a mainland company called PetersenDean). In that time I've gone through 4 or 5 different "project managers", each more clueless than the last. They have revised my contract multiple times - they don't know what they are doing so they don't know what permits they need. They even cancelled my install ON THE DAY OF because they had finally had an engineer look at the design and it wasn't feasible. Don't call, don't sign a contract, don't even think about doing business with these incompetent fools. By the way - their contract tries to prohibit the customer from giving negative feedback online. Imagine how many more unsatisfied customers are out there who are afraid to post something.

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Their rep didn't seem as knowledgeable about the particulars of the solar system as the other company. They made their appointment and they kept their appointment. The rep should have a general knowledge of the whole process because you have to deal with the electric company. There's a whole bunch of other things that he's involved in the whole process. I would use them again.

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They were very prompt and they have good service quality. They have a good quality product.

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I'm still waiting to provide required information to them. I'm on the mainland and will not be back to HI until January 2014 to complete the process.

I was amazed how respectful they all were. They were fast and did a great gob. They took me out side and explained how everything worked. And made sure I understood what I was doing b4 they left! I will use them again if ever needed and I highly recommend This company.

Everything is fine except the house is being remodeled and this work will be scheduled to commence once the remodel plumbing and electrical work is complete

They must be awfully busy because they didn't get back to me until arrangements were made to meet with another company. But I really liked the guy I spoke to as he seemed to know what I would need.

Encountered some "rough spots" but Haleakala and specifically the rep was able to go above and beyond to resolve all incidents very satisfactorily. They made good on all contracted goods and services and then some. Would use them again.

AWESOME!

Their customer care is excellent. They came right back when I had a question and explained it and then they followed that up with a written explanation for me. They were very helpful and knowledgeable. I will use them as soon as I receive approval from my power company.