Ventus Design LLC

We hired Ventus to design a few rooms in our Kailua home as it seemed the press about her was positive - moral of the story, do not believe everything you read. Ventus' designer does have good sense, but it might only be limited to a narrow range of design. Her proposals, which often times looked like either her assistant had done them without her oversight or confirmation OR were overly reliant on one or two expensive furniture brands (Holly Hunt, Baker, Frau Frau) were all either below spec in thinking of our home or above (far above!) the budget we agreed with her at the start of the project. In the end, we ended up following her advice on lighting in two places and one table in one room. The cost paid-to-date for design service was $16,000 - above the original estimate even though none of her proposals met the agreed criteria and our preferences. She says this is a discount and she usually charges even more... She refused to complete the work which was to have included finishes like cushions, living room wall art, etc. In addition, the one piece of furniture ordered through her from Holly Hunt arrived damaged. It was left outside our doorstep by a forklift with no un-crating service - which she could have arranged! The table top alone weighed more than 300 pounds and it had a base too. After a lot of time un-crating it, found that it was damaged. Instead of quickly remedying the situation, she exacerbated and prolonged resolution - even once blaming it on us being busy and out of town on business. Finally, Holly Hunt came to take the table away for a fix as it was sized wrong from the start it turns out (!). But it never seemed that Ventus was on our side in resolving this issue and getting our table back. Very unfortunate and negative experience which she did not help resolve. If you need someone to design a room or a condominium I think she might be good in some cases and for some looks. I would not recommend her for a whole home or even a large part of a home.