Our mission statement is simply to provide our world wide homeowners and property managers with a one phone call service for all your property management and vacation rental guest service needs.
Our estate management services begins with a series of property inspections, budget analysis, and consultations that leads to the creation of a annual operating budget and a management agreement.
These are the first primary steps in creating or redesigning a efficient approach to staffing and estate operations that keeps your property and staffing ready to serve you and your families every need, 24/7 365 days of the year. We have adopted the classic principals of the world renowned Household Management Systems Institute Starkey's International.
Besides our as needed ala carte services. We've also designed a bi-annual inspection and service maintenance program to pro-actively maintain the value of your property and keeping its utmost beauty at the best possible affordable prices.
Business highlights
30 years of trusted experience
Minority Owned & Operated
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered
Services we offer
Painting & Restoration. Power Washing. Surface Sealing. Home Repairs & Upgrades. Plumbing. Electrical Repairs. Home Staging. Cleaning & Reorganization. Trash Removal. Construction Cleanup. Property & Vendor Management.
Our working relationship with Stephen remains a strong one. He has trustworthy and reliable. We will continue to use Stephen's services.
Description of Work: Stephen is our rental property manager for the last five months. In this capacity, he triages all issues raised by our tenants, including noise complaint, parking, and general property upkeeps. On several occasions, he represented the owners in addressing tenant's feedback concerning their stay on the property. He has excellent customer service skills and is very responsive to both the tenants and owners, which minimizes any aggravating factors associated with delayed responses. He is friendly and easy to work with.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Shannon P.
04/2016
5.0
property management
+ -1 more
Stephen and his staff are very professional, team players and accountable. He took a property from nothing to a streamlined money making machine. I really enjoy working with them and I look forward to working with them again soon.
Description of Work: Property management
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tom T.
04/2016
5.0
handyman service, deck cleaning, home & garage organization, house painters, property management
+ 3 more
The work went very well.
Description of Work: Steven Hopkins made our home livable. We purchased an older home with lots of Hawai’ian character, but with lots of weathering from salty air and moisture on the windward side of Oahu. The previous owner left a few unfinished remodeling projects. Steven and his craftsmen made repairs, replaced closet doors, adjusted windows, replaced screens, stopped incessant drips from faucets, adjusted running toilets, replaced light switches, reconnected circuits, hung fixtures and painted every inch of the interior, and much of the exterior. The work was first rate: Doors, windows and cabinets worked reliably, and the water bill plummeted and lights and fans worked. Steven’s crew worked diligently and stuck to our tight schedule and budget even when we were out of town. They dealt with surprises professionally, consulting with us as needed. Steven’s crew could do it all negating the need to bring in expensive subcontractors for trade-specific problems. We were pleased at the time, and now seven years later, the house remains in good condition and Steven remains a valued contact.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
david O.
04/2016
5.0
pet sitters
+ -1 more
We were on Island for a production shoot for a TV Show pilot and had celebrity clients and high standard needs. We could not have been in better hands than we were with Steven. His background is such that he understands the needs people have at every level and was amazingly helpful, professional and on hand from check in, to Island referencing, to check out and follow-up on deposits and all. Steven also knows the Islands very well and knows the right people in many of the right circles which can be invaluable when dropping into the Islands like we did for our project. I would gladly give my highest recommendation for Steven any day and look forward to seeing him again for either business, a vacation stay or just to say Aloha and "talk story"!!
Description of Work: VERY helpful in our securing the right location for our needs.. Steven was very caring and friendly and more concerned about our well being than his fee's and treated us more like more like family / friend than stranger to agent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debra M.
04/2016
5.0
deck cleaning, pressure washing
+ 0 more
High quality work. On time, on budget.
Description of Work: Sanded and refinished deck Power washed house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Michael V.
04/2016
5.0
property management
+ -1 more
Very well thought out, organized and responsive
Description of Work: Global property management for condominium
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Property Management,
Deck Maintenance,
Handyman Services,
Exterior Painting,
Home and Garage Organization,
Pressure Washing,
Animal & House Sitting,
Career Coach,
Life Coaches,
Apartments,
Home Staging,
Real Estate Agents
FAQ
Stephen R Hopkins Luxury Home Management Systems is currently rated 5 overall out of 5.
Sunday: 6:00 AM - 10:30 PM
Monday: 6:30 AM - 7:00 PM
Tuesday: 6:30 AM - 7:00 PM
Wednesday: 6:30 AM - 7:00 PM
Thursday: 6:30 AM - 7:00 PM
Friday: 6:30 AM - 7:00 PM
Saturday: 6:00 AM - 10:30 PM
Stephen R Hopkins Luxury Home Management Systems accepts the following forms of payment: Check,PayPal,Venmo,Zelle
Yes, Stephen R Hopkins Luxury Home Management Systems offers free project estimates.
Yes, Stephen R Hopkins Luxury Home Management Systems offers eco-friendly accreditations.
Yes, Stephen R Hopkins Luxury Home Management Systems offers a 25% senior discount.
Yes, Stephen R Hopkins Luxury Home Management Systems offers emergency services.
Yes, Stephen R Hopkins Luxury Home Management Systems offers warranties.
Stephen R Hopkins Luxury Home Management Systems offers the following services: Painting & Restoration. Power Washing. Surface Sealing. Home Repairs & Upgrades. Plumbing. Electrical Repairs. Home Staging. Cleaning & Reorganization. Trash Removal. Construction Cleanup. Property & Vendor Management.