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1.04 Reviews
Showing 1-4 of 4 reviews
Alexandrea P.
09/2011
carpet cleaners, house cleaning, pressure washing, floor cleaning
+ 2 moreI was moving and had this "company" do both of my homes (my new one and old one), Anthony did my new home first and did a decent job, just missed a spot here and there. Then when he and his "crew" did my second home I had to wait several hours just for him to show up then I had to leave so I just left the house unlocked so that I could come back later while he gets a head start. Several hours more I went to "check on his progress" and he had barley even started, I decided to go ahead and pay him anyway. When I came back to that home on Tuesday I noticed the house looked like he stoped cleaning as soon as I left!!! Thankfully I had him sign an agreement to clean or pay me back. DO NOT USE THIS "COMPANY"! The guy is rude and very chatty and will screw you over!
Description of Work: This "company" "cleaned" my homes, I was moving and I needed both my new and old home cleaned. Although he did not clean my old home.... well at least not what I paid him to clean...
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$800
Response from Samurai Professional Services
Sheldon T.
08/2011
carpet cleaners, house cleaning, floor cleaning
+ 1 moreReally terrible and I am writing a bad review because I would not want anyone to go through what I went through. Very simple. Hired to clean my house. He didn't do a good job, and then became hostile. I was actually afraid that I was going to have to defend myself. The fellow that came had a foul mouth, bad mouthed many people that was not my business. Overall, just a poor business man and very unprofessional.
Description of Work: Bottom line is that company was very unprofessional. I seriously do not know how this person is still in business. Person was hired to clean our house and did a very poor job. When I did walk through, he became very hostile and actually started to call me names. If you hire someone to clean, the bottom line is that is should be clean. No way will I ever use this company again.
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$400
Karen S.
07/2011
carpet cleaners, house cleaning
+ 0 moreOverall it was horrible he was late and refused to come back to correct the terrible job he did.
Description of Work: I am in the military and needed the house professionally cleaned and the carpets done. Tony never returned phone calls and was 3 hours late. He did a horrible job on the carpet and his cleaners missed alot of details in their clean. He refused to come back to rectify the situation therefor I had to pay more money to the military. DO NOT use this guy stay far away.
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$250
Forest F.
07/2011
carpet cleaners
+ -1 moreThe cleaning never actually happened. When I was finally able to get in touch with the owner (he self performs the work) after he neglected to show up or call on the day of he was very rude and unprofessional. See above.
Description of Work: This company is awful. We scheduled with them, called the morning of to confirm and the guy still never showed up. They didn't bother to call to let us know they were running late or anything. When I called to ask the owner what happened he got really nasty and started ranting to me about how difficult it is to run a business. He then proceeded to tell me I need to learn about making money and ranted for another minute about how he is making money and I should do the same. It was the most unprofessional conversation I have ever had with a business owner. I would avoid this company.
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Contact information
PO Box 8755, Honolulu, HI 96816
www.samuraiprofessionalservices.netLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Carpet Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Pressure Washing,
Plumbing,
Ceramic Tile,
Carpet Sales and Installation
FAQ
Samurai Professional Services is currently rated 1 overall out of 5.
Samurai Professional Services accepts the following forms of payment: MasterCard,Visa
No, Samurai Professional Services does not offer free project estimates.
No, Samurai Professional Services does not offer eco-friendly accreditations.
No, Samurai Professional Services does not offer a senior discount.
No, Samurai Professional Services does not offer emergency services.
No, Samurai Professional Services does not offer warranties.
Samurai Professional Services offers the following services: Carpet, tile cleaning and installation, housecleaning, Janitorial, recycling & pressure washing.
Contact information
PO Box 8755, Honolulu, HI 96816
www.samuraiprofessionalservices.net