Sam came at the appointed time and inspected the refrigerator. He found that it was not safe to fix the 12 year device due to the fire hazard of the particular problem. He helped us with determining the size that would fit in the space in our kitchen and he made recommendations on good brands with good maintenance records, and ease to service, and key features to look for in a new fridge. He was straightforward, polite, punctual, and very helpful. We highly recommend him.
Description of Work: Sam responded to our urgent call for help as our refrigerator stopped working. He came to our house the same day we called him and as soon as his scheduled allowed, even though we are on the other side of the island from where he usually works.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$47
Sali ..
03/2014
5.0
appliance repair
 + -1 more
Very efficient and focused
Description of Work: Arrived within time promised; evaluated problem and explained remedy; fixed problem; cleaned up work area
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Robyn S.
11/2013
5.0
appliance repair
 + -1 more
unknown
Description of Work: "Sam was great - responded quickly, understood the problem, was familiar with the appliance, showed up on time & was able to easily correct the problem ... He is now my |""go to"" for all appliance issues!"
Rating Category
Rating out of 5
Yes, I recommend this pro
DAVID P.
11/2012
5.0
appliance repair
 + -1 more
After phoning him the evening before, he came on time the next day and replaced the motor. The total cost was less than what was quoted to me the day before by Budget Appliance Repair, even after adding in the $55 I paid Budget for the service call to diagnose the problem and quote me a price. Budget also responded on the same day and was fine except the price seemed high.
Description of Work: Replaced "in the door" ice maker auger motor for crushing or dispensing ice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$207.68
Kathy E.
02/2012
5.0
appliance repair
 + -1 more
He is very easy to get in touch with. He's very quick and generally comes same day. He has affordable pricing. He is also very honest and explains what is wrong and why it happened.
Description of Work: Samson Quach fixes our appliances.
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Service Categories
Appliance Repair
FAQ
Samson Quach is currently rated 5 overall out of 5.
No, Samson Quach does not offer free project estimates.
No, Samson Quach does not offer eco-friendly accreditations.
No, Samson Quach does not offer a senior discount.
No, Samson Quach does not offer emergency services.