Report prepared in a timely fashionnabd questions were all answered
Description of Work: Evaluation of AC installation work done by another company
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Dexter M.
08/2015
2.0
heating & air conditioning/hvac, air duct cleaning
 + 0 more
The repairs were done efficiently. Dripping returned and that's when the service failed. They would not return calls for follow up.
Description of Work: Fixed dripping HVAC air conditioning unit and replace a circuit board
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0
$200
Mark C.
08/2015
3.0
heating & air conditioning/hvac, air duct cleaning
 + 0 more
unknown
Description of Work: I contacted PurAir thru Angie's list whereupon Pureair had a subcontractor by the name of Dante from Island Air manage the relationship. He responded quickly via phone, however all email correspondence with PurAir I was referred back to Dante by phone. Dante came to evaluate the lack of ac and reset the compressor's circuit breaker (which I already knew how to do). He then scheduled a crew to perform a cleaning on 8/7/15 but did not communicate date/time and just showed up. Luckily my nephew age 15 was home but that's not ideal for him to manage 4 grown men. This work was only partially successful. Of the 4 split air systems only 2 worked after the cleaning. He initially recommended reconfiguring to a "cheaper" central air design. It turns out that central air is $5,000 more plus additional construction and painting. I have reached out to 3 other contractors to get competitive bids for the split air system.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
3.0
$252
HARRY O.
10/2014
5.0
heating & air conditioning/hvac, air duct cleaning
 + 0 more
unknown
Description of Work: Came out to fix non-working a/c. Found that circuit breaker could not be reset. Did not charge anything for the service call.
Rating Category
Rating out of 5
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Shawn Y.
02/2014
5.0
dryer vent cleaning
 + -1 more
.
Description of Work: Dryer vent cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Susan N.
07/2012
5.0
air duct cleaning, heating & air conditioning/hvac
 + 0 more
Pat gave me good information and referred me to someone to help me.
Description of Work: Got an estimate on changing my a/c system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ashley M.
06/2011
5.0
heating & air conditioning/hvac, air duct cleaning
 + 0 more
They have come several times over the past 4 years and are usually on time. The price is fair for the high quality of service you get.
Description of Work: I have worked with this company for 4 years. Since they cleaned and coated the air ducts in my condo, my allergies have improved. They come and clean the filters quarterly at no extra fee. I also hired them to replace my AC unit, and it's working great. If the tech they send can't figure it out promptly, Pat, the owner will come himself to assess the problem. Pat also checks all work when it's done. He's really nice and will work with you.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Dryer Vent Cleaning
FAQ
PURAIR HAWAII is currently rated 4.2 overall out of 5.
No, PURAIR HAWAII does not offer free project estimates.
No, PURAIR HAWAII does not offer eco-friendly accreditations.
No, PURAIR HAWAII does not offer a senior discount.
No, PURAIR HAWAII does not offer emergency services.