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Point Plumbing Inc

Plumbing, Water Heaters

About us

We are a small owner operated plumbing company offering quality service at a fair price. We are both licensed and bonded to perform plumbing work in the State of Hawaii, island of Oahu. Our strength is in repair work and remodel. We are accredited members of the Better Business Bureau. Service is our Mission Statement and customer satisfaction is our strongest Point.

Business highlights

33 years of trusted experience

Services we offer

Plumbing services which encompass remodels, broken pipe waste and potable, fixture installation and repair, consultation, leaks, high water bills, shut off valves, plumbing safety and some blocked drains. We also offer plumbing inspections and written reports.

Services we don't offer

Septic systems, main line sewer blockages, new construction.

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.623 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
4%
3
9%
2
9%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-23 of 23 reviews

J J.
08/2020
2.0
plumbing
  + -1 more
Arrived couple hours late. Didn't do all the work agreed upon cuz he didn't have all the necessary equipment.
Description of Work: Repair faucets
Rating CategoryRating out of 5

Phil M.
06/2018
5.0
plumbing
  + -1 more
Work was done very professionally. Totally satisfied.
Description of Work: 1. New kitchen plumbing 2. Replace faulty Pressure Reducing Valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric S.
06/2018
5.0
plumbing
  + -1 more
Prompt repair of shower valve required additional parts, and final accounting was accurate and timely. Wonderful personality with back-office support (his wife) and everyone was a pleasure to work with!
Description of Work: Toilet and shower repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Harold P.
10/2017
5.0
plumbing
  + -1 more
Excellent, very professional.
Description of Work: replace and install new fixtures

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Point Plumbing Inc
Thanks for taking the time to give feedback to Angies List for others to help evaluate their provider of choice. We appreciate the work, and especially the A-rating referral. Mahalo!

Jeff H.
09/2017
5.0
plumbing
  + -1 more
As I have mentioned before for this business: OUTSTANDING WORK. On time for the appointment, all work and no play. Scott carries most everything needed for jobs. KEY ITEM for any job: Discussing the work with them ahead of the appointment allows for them to pick up the right parts prior to starting the job so they don't have to leave during the job to pick up parts. Point Plumbing is in my contacts list and I will not hesitate to use their services again when the situation calls for plumbing work.
Description of Work: In the kitchen: Replace old GE disposal with Badger V, Insinkerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Point Plumbing Inc
Thank You, [Member Name Removed], for the great A rating and words of encouragement to future clients evaluating a provider of choice for their plumbing needs. Appreciate your time spent on giving feedback and honest review.

Jeff H.
08/2017
5.0
plumbing
  + -1 more
Outstanding work. On time for the appointment, all work and no play. They carry most everything needed for jobs. KEY ITEM for any job: Discussing the work with them ahead of the appointment allows for them to pick up the right parts prior to starting the job so they don't have to leave during the job to pick up parts. Point Plumbing is in my contacts list and I will not hesitate to use their services again when the situation calls for plumbing work.
Description of Work: Replace 3 fill valves and flappers and supply tubing on 3 toilets in house. This was corrective maintenance on two bathrooms and preventive maintenance on the third.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John A.
03/2017
2.0
plumbing
  + -1 more
Disappointed in the response...not very helpful.
Description of Work: I have a tank-less water heater that is not working and probably needs to be replaced... called Point Plumbing for help and information and disappointed in the response...not very helpful.
Rating CategoryRating out of 5

Response from Point Plumbing Inc
Customer not very forth coming with information other than wanting tankless heater replaced. Explained that electrician probably better source. Customer disappointed that plumbing company asks questions regarding tankless heater! Point Plumbing prefers not to replace tankless heaters hence many questions need to be asked to be sure if it's is something we can take on or not. don't want to waste customer time or money going to do job when in fact, electrician a better choice. We are a small company and strive to give really good service over the phone before we enter a home. We want a lot of job details from customers to arrive fully equipped and ready to do the work if we feel it is the type of work we do!! Please find us at www.point.plumbing to see our scope of expertise. We look forward to building a knowledgeable working relationship with each of our customers.

Elizabeth S.
09/2016
5.0
plumbing
  + -1 more
Exceedingly well. I called on Labor Day and did not really expect them to be open so I left a message about the work I needed done. They called back later in the afternoon which was a pleasant surprise. I also liked the fact that their out-of-office message gave a cell phone number to call if your case is an emergency. Plumber Scott arrived on the scheduled day, reviewed what needed to be done and did it quickly and efficiently. He's a personable guy and answered all my questions easily and with good humor. He provided "quality service at a fair price", such as mentioned in Angie's List promo.
Description of Work: Replace the pressure regulator, repair toilet leak, check apparent leak from water heater pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$320

Elizabeth B.
06/2016
5.0
plumbing
  + -1 more
I had emailed Point Plumbing on a Sunday and received a call on Monday morning from Scott's wife. She was very helpful and emphasized that Scott (the owner) does all his own work. Although he was busy, she said she would make sure he came out the same day. He came in the afternoon and found the source of the leak, but the fix required breaking out a small part of my driveway and then patching it so he had to return the next day with special equipment. He returned the next day with his equipment and in just a few hours fixed the leak and repaired the driveway. Not only was he extremely efficient in fixing the leak, he was also extremely personable. I would definitely recommend Scott and will call him for future plumbing problems.
Description of Work: Scott located and repaired a leak at the end of my driveway. I discovered the leak after receiving a large water bill and, after checking reviews, contacted Point Plumbing. Scott came out the same day and located the leak. He returned the next day with all the equipment and very efficiently took care of the leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Robert S.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: fixed clogged drain pipe under house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Marlene W.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced faucet. Excellent work as usual. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy F.
06/2015
3.0
plumbing
  + -1 more
Property Manager oversaw the job. We are out of state
Description of Work: repaired pipe leak.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro

John N.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired main line. Fixed malfunctioning faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosanne H.
06/2014
4.0
plumbing
  + -1 more
ok
Description of Work: cleared clog

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Taunji F.
06/2014
5.0
plumbing
  + -1 more
Requested the provider change out two bathroom and one kitchen faucet. Little did I know that the plumbing in one bathroom was not in to code so Scott had to take out the vanity and the sink and reroute plumbing, do some patching and then was able to change the faucet. It was such an extensive change that Scott had to leave (three hours later) and he returned the next day and finish the other faucets which he did. He was friendly, positive, and very professional. He left the house cleaner that it probably was when he started. I would definitely use Pointe Plumbing again. Thanks Scott!
Description of Work: Requested the provider change out two bathroom and one kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$784

Linda K.
05/2014
5.0
plumbing
  + -1 more
They are awesome. He is very knowledgeable, clever, he always tells me everything that I needed. He is very speedy. I have used him numerous times for different services from kitchen sink to underground leaks.
Description of Work: I used Point Plumbing Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary W.
05/2014
5.0
plumbing
  + -1 more
They're okay. We've been seeing them for like 3 years already. My experience is always good and positive.
Description of Work: I used Point Plumbing Inc. They fixed the sink and replace a faucet. Previously, they change all the fixtures in the shower and put holes in the backyard if you want to put a new spicket.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Grant U.
05/2014
5.0
plumbing, water heater repair
  + 0 more
We were totally satisfied with his work. Scott was careful to first understand the total scope of the project and made the proper recommendation as to how the work should be carried out and worked well with our carpenter/electrician.
Description of Work: Scott, at our request, moved our hot water heater from our wash room to the outside of the house. On the 4/17 all the copper pipe was modified in preparation for move. He returned on 4/26 to coordinate the move with a carpenter who had built a box with a door on a cement base and moved the hot water heater into the box.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,500

D. M.
04/2014
5.0
plumbing
  + -1 more
Very professional - fast and a reasonable fee for the work. Would use again and do recommend him to others.
Description of Work: changed out the old plumbing connection at our studio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karyl C.
04/2014
5.0
plumbing
  + -1 more
Point Plumbing is the Best! This was a particularly difficult job because the supply valve was partially buried in asphalt. The job was completed as effectively and efficiently as possible. Thank you Scott and associates.
Description of Work: Repaired frozen/broken main water supply valve and pressure regulator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Point Plumbing Inc
Thanks for the great review. Customer satisfaction is our strongest Point!! Our clients are our very best and most trusted asset. We appreciate and are so grateful for your business.

Frandee L.
11/2012
3.0
plumbing
  + -1 more
Substandard workmanship; contractor did not return to correct the job.
Description of Work: Rough in installed for toilet valves, tub shower faucet and wall mount faucet.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$635

Toni D.
04/2012
5.0
plumbing
  + -1 more
They are the sweetest most honorable people I have ever met. They come out instantly and they are very dedicated to service and resource efficieny. They have saved me money by doing amazing work. They are also very reasonable with their prices. They are very honest and do not overcharge for any of their services.
Description of Work: They have been my plumbers for over twenty years. They are all about stopping leaks and saving resources in Hawii. Lastly, I had them fix some equiptment for us at my business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Point Plumbing Inc
WE APPRECIATE CUSTOMER INPUT AS CUSTOMER OPIONION IS OUR ONLY UNBIASED WAY OF MEASURING CUSTOMER SATISFACTION.

shirley L.
02/2012
5.0
plumbing
  + -1 more
They are wonderful. He charges $85 per hour. He is really trustworthy and honest. I let him go in my home without me even being there. He is very reliable.
Description of Work: I use Point Plumbing for plumbing at my home and office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Point Plumbing Inc
$85 AN HOUR FOR THIS LOYAL CUSTOMER OF 20 YEARS!! OUR GOING RATE IS $98 AN HOUR.

    Contact information

    808 Ahua St, Honolulu, HI 96819

    http://www.point.plumbing

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters

    FAQ

    Point Plumbing Inc is currently rated 4.6 overall out of 5.
    Point Plumbing Inc accepts the following forms of payment: Check,MasterCard,Visa
    No, Point Plumbing Inc does not offer free project estimates.
    No, Point Plumbing Inc does not offer eco-friendly accreditations.
    No, Point Plumbing Inc does not offer a senior discount.
    No, Point Plumbing Inc does not offer emergency services.
    Yes, Point Plumbing Inc offers warranties.
    Point Plumbing Inc offers the following services: Plumbing services which encompass remodels, broken pipe waste and potable, fixture installation and repair, consultation, leaks, high water bills, shut off valves, plumbing safety and some blocked drains. We also offer plumbing inspections and written reports.
    Septic systems, main line sewer blockages, new construction.

    Contact information

    808 Ahua St, Honolulu, HI 96819

    http://www.point.plumbing