Oahu Tub Experts is a task-oriented service provider that specializes in restoration and refinishing of surfaces including porcelain, fiberglass, plastics, cultured marble, corian, and glass. We work on small jobs for homeowners to large hotels owned by publicly traded companies. We specialize in finding the right solution to suit your individual needs.
Business highlights
22 years of trusted experience
Services we offer
Bathtub refinishing, bathtub restoration, cracked bathtub repairs, tile refinishing, countertop refinishing/repair, chip repair. We also restore and polish porcelain, cultured marble, corian, and glass.
Services we don't offer
We do not install new material. We restore, rejuvenate, and refinish existing material and fixtures only.
The job went to plan and was way better than I expected. The communication was efficient, the guys turned up on time and did a great job. My only regret I didn't also get the tiling cleaned by them as it's looks a bit dull compared to my shiny tub. I definitely recommend them!
Description of Work: I got my bath tub reglazed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Robert B.
08/2020
5.0
bathtub refinishing
+ -1 more
We had two tubs to resurface. One had badly cracked porcelain and was rusting beneath. Oahu Tub gave me a quote via email after I sent pictures and scheduled the work. The guys were extremely professional and very clean and organized. I can't express how appreciative I was that they were respectful of my home and surroundings; their tools were brought in with containers and they were careful not to bump into walls or drop their tools on the floor. They taped off the work area with plastic sheets to minimize dust while they were working and afterwards... Wow! It felt like getting a new tub without the hassle and cost of pulling out the old one and replacing it! They did a great job of filling in the cracks and spraying a smooth coat over the entire surface. We waited the three full days for the coating to dry and have been using both tubs for the past year and have been very satisfied. The reason I would recommend this business is that about a year after the work was done, I encountered an issue with the work that I brought up in an email which they responded that they would come by next time they were in the area. The nice surprise is that when they did come by and take a look, they took ownership of the issue and made the repair right then and there. No rescheduling, no drama, and no pushback on the owner. How refreshing to find a quality business with a team that stands behind their work. I will definitely use them again when the time comes to refinish our tubs in the future and highly recommend Oahu Tub to do the job right in your home!
Description of Work: Resurface tub that was cracked and rusted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Randy L.
01/2020
1.0
bathtub refinishing
+ -1 more
It's been 3 weeks since inspection was done. Still waiting for estimate.
Description of Work: Cleaning/re glazing of bathtub.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Oahu Tub Experts
[Member Name Removed], I really wish you would have contacted us before leaving a negative review. Your quote was ready on the 26th. I left a message on your phone number ending in 7659 asking for your email so I could send the quote to you but never heard back. Miscommunication happens. Perhaps you overlooked the message, or maybe I dialed the wrong number by mistake. In any case, the quote is ready for you but I have no way to get it to you without an email.
Jean S.
02/2019
5.0
bathtub refinishing
+ -1 more
Work went beautifully. The worker Wesley did a great job. The bathtub looks like new.
Description of Work: reglazing of bathtun and walls
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$879
Dennis D.
01/2019
5.0
bathtub refinishing
+ -1 more
I am satisfied and would use again. Quality was very good.
Description of Work: bathtub refinishing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$450
Mitchell Q.
12/2018
5.0
bathtub refinishing
+ -1 more
Excellent professional workers real happy with results
Description of Work: Refurbished bathtub and wall tile for two bathrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,371
Manuel C.
10/2018
4.0
bathtub refinishing
+ -1 more
Overall good. There’s a spot where it’s not as smooth but was explained to us. Because of lack of space spraying was a tight squeeze. Overall the job was very good.
Description of Work: Tub refinishing
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Nicholas C.
09/2018
5.0
bathtub refinishing
+ -1 more
Great! Workers were on time and completed the work within 2.25hrs. There's a surcharge if paying via credit card so pay by check or cash to avoid the processing fee.
Description of Work: Refinished 2ea tubs in 2 story home. One tub needed rust treatment
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$790.58
Response from Oahu Tub Experts
Thank you [Member Name Removed] for you review. We really appreciate you as an customer. Just a quick note for other Angie's List customers. If you let us know you found us on Angie's List, we will pay the credit card processing fee for you. We are charged 3.85% by our processor to charge cards, but we try to take care of Angie's List customers. It would be best to tell us this before we schedule the appointment so we can make a note of it on the work order. Again, thanks for your business [Member Name Removed], and if we can do anything further for you please let us know. We do have repeat customer discounts. Aloha
Phyllis Y.
08/2018
1.0
bathtub refinishing
+ -1 more
A NO SHOW, NO CALL on a scheduled appointment set for July 31, 2019 Tues. Spoke to Jeff on Monday July 30, 2018 and set time to be here 8:15 a.m. to 8:45 a.m. He shows up this morning Aug. 1, 2018 Wednesday! I told him cleared out my bathrooms and waited for him all morning. He said “I can leave!” And walks off! NO APOLOGY whatsoever. Bad attitude and so UNPROFESSIONAL!! VERY INRELIABLE AND NO HONESTY!! Well, his lost and my gain to find out about his character beforehand! DO NOT CALLL THIS COMPANY!! To top it off, his comments back to me is so dishonest. I DID NOT YELL at him. I am a very educated person —psychology major with 3 other degrees —2 at University of Hawaii at Manoa, KCC and West Oahu college. I am very thorough and write down (make notes) on all my appointments e.g, time, day and conversation discussed. My appointment calendar is very accurate and I never in my whole life encountered something like this before! He claimed that I should have called to confirm the appointment time. He schedules appointment with customers so he should call us to remind us of day and time - - not us Call him! No business ethics at all. Reading the reviews on Jeff, I found that he has done this before and I noticed that his rating has gone done in year 2018. I wonder why??
Description of Work: Requested a cost estimate on refinishing a shower/bathtub
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Oahu Tub Experts
Ok let's get our facts straight. First of all this person is not a customer. There was no "work completed" on Aug 1 Second, she left this exact same review on another review site a few days ago, and I left the same response. Instead of realizing that she might have simply gotten the date of the appointment wrong, she's posting the same review on other sites. I don't understand why she has nothing better to do or why she has so much free time to do this when we didn't even charge her a penny or do any work for her. Anyway, normally we do estimates using photos. In fact 9 out of 10 jobs we can give you an accurate firm quote using photos. This person called and said she did not have any way of sending photos. No problem. I told her I would call back and let her know when we are in her area. I left her a message the next day saying that I could come out "Next Wednesday between 8-8:45am". I knew this would work good for me because we were working in Mililani that day and had to pass through salt lake, where she lives, to get there. Keep in mind we do not charge for estimates and I was willing to make a personal trip to see this person even though it was unnecessary if she had the capability to send pictures via text or email. Fast forward to last Wednesday. I show up at 8:30 at her door and she immediately starts yelling at me about wasting her time, not showing up yesterday, etc. Folks, life is too short for this nonsense. I'm sure she honestly thought we were supposed to come on Tuesday. However, there's no way I would have scheduled it on Tuesday because we were in Hawaii Kai all day yesterday. Misunderstandings happen. We've showed up mistakenly at customer jobs on the wrong day before. Life goes on. Why didn't she call on Tuesday after waiting an hour into the timeframe she thought we were going to be there to see if the appointment was scheduled that day instead of yelling at me Wednesday morning. And if I was going to miss a scheduled appointment one day why would I show up the following day at the same time. I've been doing this a long time. If a customer is irrational before we even set foot in their house for a FREE estimate it's just not worth it. This kind of attitude just create conflict and problems. If you can't have a calm reasonable conversation about something extremely trivial, then what will the conversation be like if it is a more serious matter? Thankfully 99% of my interactions with customers are civil, reasonable, and not like the experience I had last Wednesday.
Randal A.
08/2017
3.0
bathtub refinishing
+ -1 more
The countertop looks nice except there was one small but very visible puddle of overspray. Also overspray on parts of tub. The company's owner said, "It's to be expected. It's never going to be perfect. If you wanted new, then you should've replaced instead."
Description of Work: Reglaze bathtub and shower surround in white. Reglaze vanity countertop in multi-spec faux stone. Polish vanity basin.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$1,050
Response from Oahu Tub Experts
[Member Name Removed], I'm sorry you weren't satisfied. I have to say the tub and walls turned out excellent. I can promise you that if you called anyone else it would not look that good. There's no overspray on the tub. What you describe is household dust that settled on the tub ledge on the final coat. It's minor and difficult to see. The vanity, we discussed. I explained that acrylic has natural imperfections such as pinholes. We tried our best, and had to load it up in that area to fill a cluster of visible pinholes. I offered to try to fix it, explaining that I can likely get that imperfection out but the side effect would be a reduction of gloss. We would have to sand it out, then polish it out. You said not to bother. I have to say that in person the imperfection is much less visible than in the picture you posted. If you posted a pic showing the entire vanity nobody would be able to see it. Keep in mind I offered to come back and fix to the best of my ability every issue you mentioned. I didn't notice this in your review. Instead we came back and filled deep grout lines, something that was beyond our control and not our fault as you represented the grout as being in good condition and not in need of regrouting. But we came back anyway and did everything possible to make you happy. Folks, we are dealing and working with imperfect, old materials in a non perfect environment. Basically we are Turning your bathroom into a spray booth. There is dust that can settle on the coating. Existing imperfections such as missing grout and pinholes that even you did not know existed will become more apparent. This process isn't for everyone. If you want new buy new. If you plan on carefully examining everything with a flashlight, this is not the process for you. Again we are dealing with imperfect old materials in a technically flawed spray environment. Reglazing/Refinishing should never be considered a replacement for ripping everything out and installing new stuff. The pricepoints reflect this. Refinishing costs 10-15% the price of new. Therefore it is not reasonable to pay 1/10th the cost of replacement but have the same expectations. However if you want a solid alternative to replacement, don't have the same expectations, and want to save a ton of money this might be a good process for you. There's a reason we are the #1 rated refinishing company in Hawaii as represented on Angie's List. We use the same process on 4 and 5 star hotels on Oahu including every Marriott, every Hyatt, and the Four Seasons. I wish we could please everyone. We try to accurately represent the process to customers and let them decide if it's right for them. We always encourage them to get multiple quotes including on replacement. If a customer is not happy we try to do everything possible to make them happy, even if they are unreasonable. If anyone has any questions regarding this review or my reply please contact us.
Michele M.
07/2017
5.0
bathtub refinishing
+ -1 more
They refinished both in one day and did a fantastic job! Both tubs look brand new. I was not only pleased with the work, the guys were also very friendly.
Description of Work: The surface of both of my tubs was peeling and I could not afford a complete re-model.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Response from Oahu Tub Experts
Thanks so much [Member Name Removed]. It was a real pleasure working with you. If we can do anything for you in the future, please let us know. Mahalo
Rita L.
03/2017
5.0
bathtub refinishing
+ -1 more
I had a wonderful experience with them. I previously had another handyman in to do the job and he completely destroyed my bathtub and I thought it was beyond repair. I contacted another contractor who agreed that it couldn't be repaired. I had three other handymen tell me it was beyond repair. When I contacted Oahu Tub Experts, he came in, he had the tools he needed to do a professional job. He cleaned up the mess that was left by the other one and he proceeded to restore my tub. I was so pleased. He covered up all the cabinets and the walls, such that when he did have to sand and take the other part off and remove the mess the other guy left, it didn't leave the dust in my house. He didn't leave it in the bathroom and didn't leave it on my items and I was really pleased with that. He removed the fumes from the glaze so I didn't have to smell the after-effects for days and really, not at all. He was wonderful, he was just perfect, and he left nothing undone. I would use him in the future and I would recommend him to my friends.
Description of Work: Re-glazing of the bathtub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Bryant Y.
02/2017
5.0
bathtub refinishing
+ -1 more
They were on time, the job was completed as promised, they cleaned up all of their mess, absolutly no problems.
Description of Work: I had two fiberglass tubs reglazed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jackie S.
10/2016
5.0
bathtub refinishing
+ -1 more
I called to check on when he would be arriving and he advised he was going to be late. But did arrive promptly at the new time. He got to work right away and was finished when he said he would be. He left no mess for me to clean up. Looks terrific.
Description of Work: Had a tub a small rusty area on the tub repaired and the whole tub refinished. Looks like new.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$393
Jeff Z.
07/2016
5.0
bathtub refinishing
+ -1 more
Jeff worked late into the evening to get the job done. The tub looks great and the tile is shiny. Jeff was professional throughout the job and the price was reasonable. The next day we noticed some minor omissions. Jeff was appropriately responsive to our concerns. I would use this company again and will recommend them to others.
Description of Work: We had our tub refinished along with our porcelain tile walls stripped of all the soap scum......
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Robert G.
02/2016
5.0
bathtub refinishing, buffing & polishing
+ 0 more
This is the second time I have used Oahu Tub Experts. They did a fine job of polishing glass shower enclosures that were heavily water spotted. They also polished the bathtubs and sinks. They are responsive, professional, and provide a good value in terms of service for the money.
Description of Work: Cleaned shower glass and polished porcelain sinks and tubs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Robert L.
02/2016
5.0
bathtub refinishing
+ -1 more
First class job! Professionals from start to finish! Highly recommend Jeff for all your bathroom resurfacing needs!! Very professional from the beginning. Waited two weeks (Jeff was booked in advanced) for the job. Came as scheduled and worked for FIVE hours!! Prep, prep, paint, and paint. Worth the price ! Good price, HIGH quality !! Extremely satisfied with the workmanship! Highly recommend Jeff for all your bathroom resurfacing needs!!
Description of Work: Bathroom resurfacing - Very professional from the beginning to end! Highly recommend Jeff for all your bathroom resurfacing needs!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pat F.
01/2016
5.0
bathtub refinishing
+ -1 more
We are very impressed with Oahu Tub Experts. The former tenants in our rental home were careless and damaged the Corian by placing a hot skillet directly on the surface. They also put a stain in another area. This Corian was brand new when they moved in, so they did not do us any favors. It will cost them! When our new tenants get situated, we will have Oahu Tubs come out to do the work. Allen and crew went out of their way to quickly provide the estimate, and their communication skills are outstanding. This is not always the case with contractors, especially in Hawaii. We will update this review once the work is done, but at this point, we are very pleased with how they have treated us.
Description of Work: They promptly provided an estimate for Corian counter top refinishing.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Stephen M.
11/2015
5.0
bathtub refinishing
+ -1 more
Jeff, Blake, and Allen were awesome to deal with. Blake came in the following day to complete the work, after setting things up with Jeff and Allen. After being informed the different options to make my tub look better, opted for the high end glaze for both my bathroom tubs. Once worked started, Blake informed my wife that they do bathroom sinks also, which I said yes to (4 in total). Total work was less then 8 hours and ready to use the next morning (I waited till morning, just to play it safe). I just wish I did this sooner.
Description of Work: Tub and bathroom sink resurfacing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$730
F. Kevin A.
02/2015
5.0
bathtub refinishing
+ -1 more
Blake from Oahu Tub Experts was very responsive to my calls and requests to reschedule the work. He always responded in a prompt manner and was easy to work with. He delivered the work on time, at a good price and with high quality. I was shocked that he was extremely responsive despite the fact it was a very small job. I recommend them highly and wish more people did business like they do.
Description of Work: Re-glazed the shower in my condo unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Lynell H.
07/2014
5.0
bathtub refinishing
+ -1 more
I had my tub glazed 5 years ago by another company but Oahu Tub Experts does a higher quality job at a better price. I am in real estate and would use Oahu Tub Experts for all bathtub refinishes and shower door repairs. They were on time, explained the process and did an excellent job. I am extremely pleased with their quality work and would highly recommend Oahu Tub Experts.
Description of Work: Refinish tub
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Norman I.
05/2014
5.0
bathtub refinishing
+ -1 more
Easy to work with. Careful. Corian and tubs are like new.
Description of Work: Restore corian, bathtubs, and lavs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Jan S.
03/2014
5.0
bathtub refinishing, home remodeling
+ 0 more
Excellent service. Tub and tile surround look brand new.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Mark J.
03/2014
5.0
bathtub refinishing
+ -1 more
The guy/owner of company was on time, had good knowledge of his service and why the last refinish guy 6 years ago did such a poor job. My tub had been refinished at least two times in 20 years, making this a difficult job. 1st time s/b $300-$400, mine was $450. In my opinion this refinish business has a wide range of quality , so .....
Description of Work: Refinished tub
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Bob C.
02/2014
5.0
bathtub refinishing
+ -1 more
Called them last week, Joseph came to look things over and provide an estimate that evening. We accepted the bid for the bathtub refinishing, shower door removal and shower pan refinishing, though turning down his (unsolicited) refinish the Cornian counters in the bathrooms as well. And they scheduled us for the following Tuesday. They showed up on time, did all the work in about 4-1/2 hours. We were fortunate that -- for the bathtub -- just removing the mineral deposits and ground-in dirt was sufficient to refinished it without recoating with anything. The bathtub ended up looking new, and we were able to start using it again that night. The shower required more work, starting with the removal of the glass shower door (which they needed to do in order to to use their equipment to work on the shower pan), and they were straightforward about the door probably not being re-installable (nor do they install shower or bathroom doors or enclosures)... and it wasn't. [We bought a (stall-type) rod & curtain to use afterwards... although, later, we may want to get a new shower door and have it installed by someone else..] They ground down the shower pan to remove what little remainded of the original sealing coat, the mineral deposits, and the ground-in dirt & stains. Then applied multiple coats of epoxy (the bathtub didn't need that, but the shower pan sure did). The shower pan looks new, though we still have to wait three days to let the epoxy set completely. They presented their invoice -- along with an informative "care sheet" -- promptly when the work was finished; we paid by check. Overall, they were professional, courteous, worked efficiently, and charged as per their estimate. We think the price was quite fair, and the results excellent.
Description of Work: Refinished 18-year-old porcelain bathtub and an 18-year-old cultured marble shower pan (after removing shower doors).
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Bathtub Restoration,
Kitchen and Bath Remodeling,
Buffing and Polishing,
Floor Cleaning and Waxing,
Glass and Mirrors
FAQ
Oahu Tub Experts is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 6:00 PM
Tuesday: 8:30 AM - 6:00 PM
Wednesday: 8:30 AM - 6:00 PM
Thursday: 8:30 AM - 6:00 PM
Friday: 8:30 AM - 6:00 PM
Saturday: 9:30 AM - 5:00 PM
Oahu Tub Experts accepts the following forms of payment: Check
Yes, Oahu Tub Experts offers free project estimates.
No, Oahu Tub Experts does not offer eco-friendly accreditations.
No, Oahu Tub Experts does not offer a senior discount.
No, Oahu Tub Experts does not offer emergency services.
Yes, Oahu Tub Experts offers warranties.
Oahu Tub Experts offers the following services: Bathtub refinishing, bathtub restoration, cracked bathtub repairs, tile refinishing, countertop refinishing/repair, chip repair. We also restore and polish porcelain, cultured marble, corian, and glass.
We do not install new material. We restore, rejuvenate, and refinish existing material and fixtures only.