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Merry Maids of Honolulu

House Cleaning

Reviews

2.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
17%
4
17%
3
17%
2
17%
1
33%


Rating CategoryRating out of 5
quality
2.4
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.5
Showing 1-6 of 6 reviews

Donna Y.
06/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: Sometimes the service was great and others no so great. It really depended on which people showed up to do the cleaning. I ended my contract early, by mutual agreement, due to the issues. |Please note I foster kittens/cats and that seemed to be what caused some of the issues; cat hair, litter, etc. | |The owners are great though! They listen and respond quickly to any issues. If I didn't have all the cats I would probably try them again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0

$112.5

Michael K.
01/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: 2br.2bkitch oiv. Rm

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$291

willow B.
08/2013
1.0
house cleaning
  + -1 more
They were hired by my landlady to clean a condo that I was going to live in...it was empty..all ceramic tile floors , no carpet..no furniture..upon inspection, I asked them to return three separate times, because the condo was not clean..the last time...the lady moaned and sighed a lot, she was not interested in cleaning and so I finally told her to go home and I would clean the condo myself...the stove and oven had not even been touched.
Description of Work: More of "what they did not do....clean

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$700

Amy Morita A.
03/2013
1.0
house cleaning
  + -1 more
I would not recommend to anyone.
Description of Work: I have been using the service every week. Two weeks ago, the maids opened the door and the gate and let my dog out of the property and one of the neighbors found my dog injured. I took my dog to the vet and found his tail broken. It looks like he got an accident. I contacted the office about this, but they would not return my calls. Last year, the maids lost the house keys and we had to replace the keys for our security. That time they reimbursed the cost of the key replacemet. But no reply this time. I told them I have two dogs in the house when they came for the estimate. They have it on file. I paid $493.20 to the vet for the X-ray, medication and the office visit and nothing from them.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$110

Polly K.
12/2012
3.0
house cleaning
  + -1 more
unknown
Description of Work: "Team arrived late due to traffic between assignments. Thought the price - over $300 was too much for 1 bedroom 2 baths in a 700 square foot apt. Top of refrigerator not touched, other areas did not meet expectations. I sent pictures to ask if the job met their standards -no reply received and it has been over a week. C grade is giving them the benefit of the doubt - as they were all very nice people."
Rating CategoryRating out of 5
Yes, I recommend this pro

mike C.
09/2012
2.0
house cleaning
  + -1 more
Cleaners dammaged items in the home cleaners stole 300.00 of gift cards. Cleaners never came on time. Merry Maids never made good for problems when called only said sorry.
Description of Work: One or two persons sent to clean 3 1/2 baths kitchen wipe laundry room clean entry way floor

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$165

    Contact information

    1720 Ala Moana Blvd , Honolulu, HI 96815


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Merry Maids of Honolulu is currently rated 2.7 overall out of 5.
    No, Merry Maids of Honolulu does not offer free project estimates.
    No, Merry Maids of Honolulu does not offer eco-friendly accreditations.
    No, Merry Maids of Honolulu does not offer a senior discount.
    No, Merry Maids of Honolulu does not offer emergency services.
    No, Merry Maids of Honolulu does not offer warranties.

    Contact information

    1720 Ala Moana Blvd , Honolulu, HI 96815