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Mercury Solar

Solar Panels, Water Heaters, Energy Efficiency Auditing

About us

Solar equipment retailer and installer, both residential and commercial. Power Purchsse Agreements (energy service contracts) and special 1% APR long term financing available. Designer of all types of solar equipment. Hot water, Photovoltaic and Solar Cooling. Been in business since 1979. Not affiliated with Mercury Solar "systems" of New Jersey. We are the ORIGINAL Mercury Solar. Additional contact: Reid K Furukawa. Additional email: r.furukawa@hotmail.com.

Business highlights

45 years of trusted experience

Services we offer

High quality solar equipment and designs installed professionally, at the lowest price possible, resulting in the the highest return on investment for our clients. A money backed guarantee of performance. Third party performance insurance available from both Mercury Solar and three AAA insurance providers. Only solar contractor in Hawaii officailly recognized to inform clients on solar tax credit issues. We guarantee our solar tax issue representations.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.667 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
6%
3
1%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 51-67 of 67 reviews

Michael M.
08/2015
5.0
solar panels
  + -1 more
unknown
Description of Work: Have not actually contracted with Mercury yet, but their net cost is considerably lower than competitors. Adam is very knowledgeable and answered all our questions in a way we could understand. This will be a PV-battery system, and how it all works is complicated. The discounts Mercury can offer that no one else seems to have is a very powerful incentive. We are currently exploring the different loan options before we sigh. Adam is a very low-pressure guy, which we appreciate. Although we orally consented, he is aware that we can still change our minds and seemed to have no problem with that.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$47

Scott M.
05/2015
5.0
solar panels
  + -1 more
They have good workmanship.
Description of Work: I use Mercury Solar. They did the entire upgrade system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

Darrin L.
10/2014
2.0
solar panels
  + -1 more
unknown
Description of Work: I did not purchase a system, just interviewed the company. Sales pitch sounded too good to be true, plus the sales rep didn't really listen to what I wanted (I wanted more panels so I could run my AC, and he tried to sell me less... weird). Turns out I was right, number of panels I wanted turned out perfect, and what they tried to sell me would have been way too few, and poorer quality China-made panels and equipment. Also did a lot of research online before I made a big purchase like solar panels, and found this company had several court cases in the past, and numerous cases of misadvising customers on the federal and state tax breaks (e.g. "you can claim two systems, not one" - so had ethical concerns with this company also, and ultimately chose another company (Photon Works) and was completely happy with them (great price and service).

Rating CategoryRating out of 5
responsiveness
4.0


Marvilee A.
07/2014
2.0
solar panels
  + -1 more
unknown
Description of Work: I have a system installed but not functional and still not fully operational.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$30,000

Ryan G.
06/2014
5.0
solar panels
  + -1 more
unknown
Description of Work: Mercury Solar did what no other company said they could do. Install a PV system in a highly saturated area of Ewa Beach, dealt with the abundant HOA paperwork and, of course, HECO. Every obstacle encountered was dealt by Mercury Solar to finally have the PV panels installed and operating. Reid, our sales representative, explained everything in simple terms and kept us informed throughout the entire process. I had used another company to have PV panels installed on another home several years ago but will now only recommend Mercury Solar to others. They were far superior.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,000

Larry C.
06/2013
5.0
solar panels
  + -1 more
Great.
Description of Work: Install PV panels plus micro-inverter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

thomas H.
12/2012
5.0
solar panels
  + -1 more
sometimes installation of household reconstruction can be frustrating. Because of the constant communication and updates kept me informed on the install. The performed professionally and went smoothly. we are still waiting for hawaiian electric to install our net meter, but since our meter is going backwards, we will be patient and hope they do it soon. We also received a request for electrical inspection dated Dec 28, 2012 as required by the City and County.
Description of Work: Our neighbor installed solar pv so they referred their company to us. we were also referred to Mercury Solar from our office manager. After comparing prices, Mercury Solar gave us the best price. We selected Mercury Solar since our salesman Reid Furukawa gave us a complete presentation and answered all our questions. The other companies continued to call and said they would meet Mercury's price, but no one would beat their price. We chose to install 39 Canadian Solar panels with Enphase microinvertors. Our roof is concrete tile and I was concerned about the installation. The installation went on as planned with no problem and I am now enjoying my electrical savings. my salesman then helped me connect the Enphase Envoy for internet hook up. I was able to see my panel set up array and watt production. Then I received my carbon credit check. Mercury Solar was the only company that offered the carbon credit, the check was for $3081.00 rebate. I also received $1275.00 for marketing program. That adds up to a $4350 rebate on my system.Between the sale, installation and rebates, I would refer my freinds and family to Mercury Solar and Reid Furukawa without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45,000

Ian W.
12/2012
5.0
solar panels
  + -1 more
Mercury Solar installed our Photovoltaic System? FAST! Within one week of making the deposit payment, we were up and running. My wife and I had assessed several Solar Companies and come to realize that having people like Reid Furukawa and Mike Kim of Mercury Solar at your service is important. To know that Mercury Solar has been around since 1979, and will be in existence after the tax credits disappear is reassuring of a company with a secure and firm base and strategic business model. The quality of work by Mercury Solar installers is of the utmost quality. The installers covered every detail of the project and were very meticulous; never too busy to stop and entertain questions. It is always important knowing someone cares about your home as much as you do! Every detail about Mercury Solar?s quality products and how their system works were fully explained. The ?End-phase? micro-inverters are great in productivity and overall cosmetically eye appealing on our new home; no bulky boxes on the siding of our new home from the traditional converters. The comparison of costs between Mercury Solar and other companies are grave disparities. With Mercury Solar, my wife and I saved over $14,000 with the lowest estimate and $25,000 with the highest estimate of other companies. Mercury Solar offers a Carbon Offset refund and Marketing Income Referral refund providing an additional savings of $3,250. With Mercury Solar you get quality products, solid performance, great service, and most important, a great price.
Description of Work: Mercury Solar installed a two system Photovoltaic Energy System consisting of 25 Canadian Solar Panels with applicable inverters. DOs: If you have a HOA, plan ahead. It could take some time to approve depending when you submit your application.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,720

Kevin Q.
12/2012
5.0
solar panels
  + -1 more
Great!
Description of Work: Mercury Solar installed 12 solar PV panels to add to our existing system. Reid K. Furukawa was our salesperson, and he provided clear explanations and helpful advice regarding maximizing the savings on our system. In addition, Mercury Solar provided timely installation so that we could meet the deadline for the income tax credits. I recommend Mercury Solar as an excellent service provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Sandy S.
12/2012
5.0
solar panels
  + -1 more
Was giving a referral from a friend of mine on Mercury Solar. So since I was in the market of an Electrical Solar Company, I called the number that was given to me and behold I met a godsend person by the name of Reid Furukawa. I cant express on how much he did from day one and still in contact with me regarding my solar. He has gone over and beyond the call of duty when talking about solar, he is so knowledgeable on the system that both my wife and I were comfortable with his presentation and felt like we knew Reid from past experience so we decided to have Mercury Solar do the installation on our home. Mr. Reid Furukawa did all the necssary paperwork from the start to the end of this contract and spent many hours during the installation phase to see how the installation was going. I can go on and on regarding Reid's profressionalism into solar and I'm amazed how he truely is a fine person with a special talent dealing with customers and the general public. I again wholeheartly recommed Mercury Solar to install any person who is seeking a solar system either Water/Electrical Solar. And do make a reservation to speak to Mr. Reid Furukawa he'll steer you to a quality installation on a Solar System. Mahalo Reid! and Mercury Solar.
Description of Work: Technicians started off with the installations of the brackets on my roof along with a electrician bringing up my home to electricl code for the Solar System installation. Explanations was given on the procedures that followed the system installation. The brackets were installed within the alotted time but for reasons beyond there control, the panels wasnt avaiable at that time. Problem with shipment per se. So the very next day they came and installed 18 panel as per my contract. After day two system was up and running and so far its being doing what it supposed to be doing. I do recommed Mercury Solar wholeheartly to anyone in Honolulu who needs a Water/ Electrical Solar System.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Cliff D.
11/2012
5.0
solar panels
  + -1 more
Installation was done quickly on our roof after we paid our deposit for the project. Workers were very talented and focused on getting the job done. Really enjoyed the workers, Huglio, Christian, Curt, Max and Lindsey. Liked the office staff also including Adam and Michael Kim. Couldn't ask for a more professional and talented staff. I thank my lucky stars for going with Mercury Solar. HECO came out and swapped meters soon after I called them. So this is the secret for having the meters swapped quickly; call them. Mike Gold will tell you how.
Description of Work: Mercury Solar MS installed a solar hot water heating system and photo voltaic electrical system. Had many different quotes for the project and found this company to be the most affordable. MS installed Canadian Solar panels with a triple guarantee for performance over a 25 year period (recommended by my friend who installs solar panels in Iowa). The salesman for MS that we had, Mickael Gold, was very knowledgeable about the project, much more so than most of other solar company's sales staff. Endphase microinverters were installed to process the electricity of each panel separately rather than using line or central inverters. This maximizes the electricity produced by each panel vs. reducing total production because of shade. This is essential when you live with lots of trees in the surroundings. Endphase provides for computer access of the production of each panel, production for the total system, and a record of production for the month. This is very exciting to see what is happening on my roof is also on my computer. Other companies tried to discourage us by providing incorrect information about MS and you have to sympathize with their sales staff. MS offers prices $15-20,000 less then what they can offer with a similar warranty. I really tried to find out if there was any truth in their insults about MS. My salesman gave me 7 references; I called them all and everyone was pleased with their systems. I researched every possible problem presented by salesmen from other companies and I could not find any truth in what they said. Even the review on Angieslist was good. My neighbor had a system installed; her friend recommended the company to her. MS offers financing but we choose to go with Hawaiian Tel FCU with .99% financing for 13 months (will be expiring at the end of Dec. 2012) and then 3.25% variable rate financing after this period. (Rates will change over time.) American Savings Bank also offers HELOC's at 1% financing until the end of 2012. You also get a refund for referrals and carbon credits. So far we have received about $2000 back already from Mercury Solar. And there are more refunds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$26,500

Raymond F.
11/2012
5.0
solar panels
  + -1 more
Mr. Reid is very knowledgable on the subject of solar panels and installation. Reid is very friendly and does not put any pressure on the me or my wife listening to his plan. He explained so of the things that the other companies did not explain to me and would have taken money out of my pocket. I would recommend him to all my friends needing solar panels.
Description of Work: Installation of solar panels

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,160

Iris K.
11/2012
5.0
solar panels
  + -1 more
We were referred by my sister to salesman and solar consultant Reid Furukawa. He came over and explained everything in easy to understand language; answered all of our questions and sold us on the spot. He is very knowlegable and doesn't use any "bells and whistles" just easy to understand and very easy to talk to. Within a week we were called to schedule installation. Two individuals came to install and again, they too were very polite; and explained everything they were going to do. It only took a half a day and they were done. Hawaiian Electric were contacted by Reid and to our surprise, showed up today to change our meter. Now we can't wait to start saving on electric bills. Mercury Solar is the best! Thank you guys!
Description of Work: Installed 18 Photovoltaic panels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Lee G.
11/2012
5.0
solar panels
  + -1 more
During installation, the Mercury Solar team worked with me and explained to me exactly how the product was being installed. I am 100% confident that I have a quality and proper installation on my new PV system.
Description of Work: Reid (384-9618) from Mercury Solar provided a detailed orientation presentation of their compnay and services provided. He explained his company history, company acomplishments, types of services and a detailed overview of his products. I purchased a 18 panel PV system from Mercury. Being that I live in a townhouse complex, Reid helped me develop a project plan with drawings to submit to my AOAO Baord for approval. Reid aslo explained to me how the Federal & State Tax credits can be submitted and collected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Sam L.
10/2012
5.0
solar panels
  + -1 more
I have referred Mercury Solar to my friends and family. I highly recommend Mercury Solar to any homeowner seeking a PV system.
Description of Work: Reid Furukawa was my consultant / salesman. He did a very good job to earn my business. I had 3 other bids prior to meeting Reid. Reid’s bid was the 2nd to the lowest. Two other bids were thousands of dollars higher. The lowest bid, the company was only one year old. After Reid’s follow up calls and more research of Mercury Solar’s track records, I decided to sign the contract with Mercury Solar. It took 4 days to complete the installation. All material used and panels layout were as expected. The installers are friendly. Installation was completed on the afternoon of Oct. 5, 2012. The system was turned on at 3:00 pm. Within 5 minutes, the meter started to spin backward. Today is the 15th day of power production. At the end of today, the total energy production is 712kwh (average 48kwh/day). The highest production-day was 60.01kwh. Based on the high performance of the system, I will definitely have enough energy to consume all year round. I do not hesitate to enjoy my air conditioner anymore. The performance of my PV system is much better than my original expectation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45,000

Roy B.
10/2012
5.0
solar panels
  + -1 more
My wife and I talked with numerous solar system sales companies before selecting Mercury Solar. We talked with the top two on the island and a couple more that were referred to us by friends. The first of the referrals tried to baffle us with his sales pitch. He threw out a lot of tech words and made a few diagrams on a piece of paper. I finally decided I knew as much or more about solar than he did and immediately rejected him from consideration. Another was a good sales person and knowledgeable but he tried to tell us why we did not need both a solar hot water system and solar panels installed. I finally wrangled out of him that the company he worked for did not do solar hot water systems. The cost for solar alone without the solar water heating was more than I thought cost effective. I then talked with the two top solar system providers on Oahu. The top provider is, I'm sure, very good at what they do and I was impressed with him and his product, but they were also the most costly. The second most popular provider could very well have been the one we selected but when the final decision time came, Mercury Solar provided us the best rated solar panels at the best price. After we selected Mercury Solar, we found that we most definitely made the right decision. Mercury Solar's sales representative, Reid Furukawa, is highly professional, and very knowledgeable when it came to his product. He was patient and never once made us feel we were being pressured. He has a down to earth demure that puts you at ease from the first moment you speak with him. I talked one on one with the Mercury Solar installers and was happy to hear that they are school trained in solar installation. The team that was assigned to install our solar system were all very hardworking professionals who took their jobs seriously and were focused on doing the job right the first time. I have nothing but praise for each and every one of the team. The last portion of the system installation that I am eagerly awaiting is the creation of our solar array web page. This should be completed within the next couple of days. The web page provides a display of all our solar panels and will allow us to monitor the immediate output of each of our solar panels. From just monitoring the new net metering meter provided by Hawaiian Electric I can see that unless we are running our two Split Air systems in our home simultaneously, the solar power system is creating more power than we are using. I am posting this in hopes that if anyone reads this, they will come away with the feeling that I am very satisfied with our entire Mercury Solar, solar power system install, and I highly recommend Mercury Solar be one of the companies considered when deciding to go solar.
Description of Work: Installation of solar water heating and solar panels for my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32,000

Larry C.
07/2012
5.0
solar panels
  + -1 more
The overall experience with PV systems was rewarding. A lot of research was done and investigation carried out via the Internet seeking the most up to date information concluded that the best system for me was the most affordable highest wattage panels using a micro inverter system. At the time, June 2012, the highest affordable and available panels in Hawaii were 255 watts. The best inverter system was Enphase micro inverters. The mounting system used was Quick Mount PV. These quality products are readily available with the Hawaii distributors. After determining what I wanted, I began the process of interviewing the various Honolulu Solar providers from the top to bottom as determined by dollar value of installations in 2011. I interviewed the top, middle and bottom providers. In the end, I choose Mercury Solar because they were a bit above the middle of the pack, responsive, flexible and cost effective. Mercury Solar has flexible terms for payment and even do their own in house loans. Mercury Solar was very fast in doing the installation - my time took a month from signing of contract to installation of PV system including micro-inverters. This was getting the permit, the necessary supplies and products and a crew to do the work within a month. When the crew came I already had a preliminary diagram of where the PV panels would be placed on my roof (Southwest and Southeast) and reviewed the placement with Mercury Solar crew. They took measurements and improved on my PV placement to give me better efficiency that was a pleasent surprise - 21 panels on the Southwest side and 15 panels on the southeast. This configuration of panels allows me to expand my system in the furture. The Mercury Solar crew allowed me to inspect the products used on my roof before they were installed and also assured me how the process would be done. The job was done professional and a most proficient manner. My salesperson always follows up on any questions I have and is a great buffer between me and Mercury Solar. The experience with Mercury Solar is both pleasent, friendly and professional. I recommend that any one thinking of PV or Solar installation call Mercury Solar for a fair and reliable price.
Description of Work: Mercury Solar installed 36 Photovoltaic (PV) panels of 255 watt each on my shingle roof with 3 Enphase micro-inverter systems that convert DC to AC electricity feeding into the HECO electric system. Total kilowatt rating of the system is 9.18 kw. Mercury Solar has a friendly salesman that was knowledgeable with solar systems. Their president responded to more technical questions and company background. Soon after signing a contract, Mercury Solar got the necessary building permit from the County. The installation team consisting of their own inhouse installers (2) and an electirican quickly did the whole job in 3 days. The installation crew of 2 people mounted the panels and inverters while the electrican installed the electrical componets. Mercury Solar built the Enphase Enlighten program that shows the panels on my roof and the electricity generated real time and historically. Mercury Solar also arranged with HECO to change my existing meter to a NEM meter that goes backward when the PV system generates more power than HECO. All final inspections by County and HECO were coordinated by Mercury Solar. After the installation, any follow up is provided quickly and professionally by Mercury Solar.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$40,000
    • 1
    • 2
    • 3(current)

Contact information

850 W Hind Drive # 100, Honolulu, HI 96821

www.mercury-solar.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Solar Panels,
Water Heaters,
Energy Efficiency Auditing

FAQ

Mercury Solar is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Mercury Solar accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mercury Solar offers free project estimates.
Yes, Mercury Solar offers eco-friendly accreditations.
No, Mercury Solar does not offer a senior discount.
No, Mercury Solar does not offer emergency services.
Yes, Mercury Solar offers warranties.
Mercury Solar offers the following services: High quality solar equipment and designs installed professionally, at the lowest price possible, resulting in the the highest return on investment for our clients. A money backed guarantee of performance. Third party performance insurance available from both Mercury Solar and three AAA insurance providers. Only solar contractor in Hawaii officailly recognized to inform clients on solar tax credit issues. We guarantee our solar tax issue representations.
Ask for Details

Contact information

850 W Hind Drive # 100, Honolulu, HI 96821

www.mercury-solar.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed