MD Cleaners LLC

unknown

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It went well. It was a good experience. I would definitely recommend them. They met all the qualification as far as professionalism. They were on time. They call you if are gonna be a little bit late. They just did a really good job.

Very well

Overall, the project went extremly well. It was completed in the 4 days they said it would be. One of the best parts of dealing with MD was the total professionalism of each and every one of the individuals with which I had contact. The project manager returned each and every call I made to him usually w/in a hour or so. Unheard of with other contractors with which I've dealt. If I had questions or decided to delete something from the project there was never any problem and the cost was adjusted quickly and with no complaints, pressure to retain that portion of the job. The work was basically handled by ONE extremly hard working, professional combination drywall hanger/painter/handyman. Care was taken to protect the carpets, tiles wherever he was working. In the end, seeing how professional these people were, I added an additional job for them to remove, purchase, hang and paint 3 new bedroom doors since they were already in my unit. This was above and beyond the insurance covered work and their price quote for this additional work was very comparable to others I had previously checked into.

Two people arrived. When they checked the carpet they seemed surprised that we had called. Tenant wanted to make sure carpet was not going to be a problem. Company set up a blower and dehumidifier to dry carpet. Further they used a screw driver to make holes in the drywall to inspect for mold and ensure interior of wall was dry. Equipment was left too long. They wanted to charge me an extra $750.00 to repair the holes THEY had made in the drywall. I politely declined. During the setup, one of the things that seemed incredibly important to the technicians was if I was going to pay for it or my insurance company. In light of the exorbitant costs associated with this job, I presume that they have two price lists...one for insurance companies and one for others. Carpet was left dirty...holes in the wall...very expensive operation. I paid my bill and will never call these guys for anything again.

Service rep was courteous and diligent. He missed a followup appointment and we had to call to reschedule. Aside from the minor inconvenience, I appreciated their hard work.

The service by Paalani, the technician was excellent. The carpet which had not been professionally cleaned for at least ten years looked very well cleaned after treatment. Service was prompt and efficient. MD Cleaners came recommended by friends and I would also gladly refer MD Cleaners to my friends.

MD Cleaners started out years ago as a carpet cleaning business. I used them years ago for carpet cleaning my house (5 bedrms, stairs), they did an excellent job. I continued to use them once a year and also recommend them to my tenants when they moved out. Their carpet cleaning always passed my inspection on move-out. MD charged approx $150-200 for my home carpet cleaning and the rental carpets. Over the years, their fees are still in line with other carpet cleaning companies except they do a much better job. Since my first service with MD, they have graduated to water extraction, mold cleanup and water damage repair. This past week the copper tubing on our refrigerator leaked water all over our newly-installed laminate flooring. MD was there in a half hour to my Kapolei home. The workers were very nice, consoling, professional, worked diligently and did a very good job. I was ecstatic on the results and thank goodness I have such a great company to come to my aid.