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Hawaii Kai Computer Guy

Computer Repair

About us

Additional E-mail - webmaster@hawaiikaicomputerguy.com.

Services we offer

Computers, software installation, repair & teaching.

Reviews

1.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
0%
3
0%
2
0%
1
80%


Rating CategoryRating out of 5
quality
2.0
value
2.2
professionalism
1.8
responsiveness
2.0
punctuality
2.0
Showing 1-5 of 5 reviews

Deane G.
08/2016
1.0
computer repair
  + -1 more
skipped to mainland
Description of Work: Total looser - on drugs

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$6,000

Arthur M.
07/2015
1.0
computer repair
  + -1 more
I am writing this following a review in 2014 I wrote which detailed the issues; I noticed the review was not shared with the "band of neighbors" and I'm not sure why. I fear that others cannot read it which would be a shame because Daniel cannot be trusted, period. In my last contact early in 2015 Daniel still promised to send monthly checks to repay, that a check was coming. Nothing came, and of course he hasn't contacted me since his last lie. The BBB did what they could, but they cannot really do much of substance. Please avoid this man, especially falling for his line that he can get something cheaper; never give him money ahead of time. I am out $2000; he really likes to work on older people and, if possible, feigns friendship. I was a fool; others beware of Hawaii Kai Computer Guy.
Description of Work: Fleeced me of the money and consistently lied.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

Edward E.
04/2015
1.0
computer repair
  + -1 more
F=Daniel sent me a proposal to purchase the software and I agreed to purchase. I wrote a check to Daniel Allen for the price of the software and the extended service for approximately $4000.00. I never received the software nor have I ever seen him again. After months of emails where he said, 'it was coming' and 'I'll check on it' and 'I'll get back to you', I questioned him and realized he had never ordered the software and never intended to. He 'RIPPED ME OFF' for $4000. I finally had him on the phone 6 months later where he became emotional and still never admitted to my claims. I tried small claims court but the service processors could not locate him and told me they had tried several times in the past as well. Daniel Allen is a 'DISHONEST' person and has never tried to reimburse me. He set out to steal my money and succeeded. Unfortunately, for smaller amounts like this people can be criminals and get away with it. We have no remedy. Police won't bother, Small Claims won't do anything if the guilty party can't be made to sign the forms. ADVICE TO ALL - DO NOT ENGAGE DANIEL ALLEN OR HAWAII KAI COMPUTER GUY - HE IS A CRIMINAL!!!
Description of Work: I had service rom HKCG for 2 years hosting my email and assisting with computer issues. Prior to Christmas 2013 Daniel Allen visited me with an offer for extended 2 year services at a holiday discount. Since I needed to maintain my email services it made sense and I took him up on it. While visiting, I mentioned I was looking at purchasing the latest version of AutoCAD from Autodesk. Daniel informed me he could purchase it for me at a significant discount.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$4,000

Arthur M.
09/2014
1.0
computer repair
  + -1 more
unknown
Description of Work: Daniel owes me $2000 from 3 years ago and has repaid $150. I recently complained to the Hawaii BBB, and his response to them was "I'm doing the best I can." I gave him the funds to purchase an Apple for my son for Christmas because he could get me a better deal; sad lesson learned since he used my $ for some other purpose. We were friends, and he constantly said he would pay it back, but he hasn't taken that promise seriously. I have other reasons not to trust Daniel, but the one above is enough. Since my detailed complaint to Hawaii BBB, he hasn't contacted me (no surprise). Avoid doing business with Hawaii Kai Computer Guy. If you want other specifics, contact me. Aloha.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Joyce N.
02/2014
5.0
computer repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    PO Box 26262, Honolulu, HI 96825

    www.hawaiikaicomputerguy.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    Hawaii Kai Computer Guy is currently rated 1.8 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    No, Hawaii Kai Computer Guy does not offer free project estimates.
    No, Hawaii Kai Computer Guy does not offer eco-friendly accreditations.
    No, Hawaii Kai Computer Guy does not offer a senior discount.
    No, Hawaii Kai Computer Guy does not offer emergency services.
    No, Hawaii Kai Computer Guy does not offer warranties.
    Hawaii Kai Computer Guy offers the following services: Computers, software installation, repair & teaching.

    Contact information

    PO Box 26262, Honolulu, HI 96825

    www.hawaiikaicomputerguy.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM