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2.01 Reviews
Showing 1-1 of 1 reviews
Diego M.
08/2010
computer repair
 + -1 moreThe day I'm finally able to check the external hard drive to make sure all my files are in, I can't find any. I called them, and they weren't helpful at all. The technician who answered the phone was the same person who helped me when I brought the laptop in for the diagnosis. They made me feel as if I had lost the files and they didn't seem willing to even try to help me figure out where they may have been. The technician got very defensive and I explained that I wasn't blaming anyone for anything, I just wanted to know how I could get my files and since I paid them over $100 they should be helping me out. After I got notably upset, the technician hung up on me. I called again and I said that as I customer I deserved better, they hung up on me again. I will never EVER hire this people or recommend them to anyone for any computer services, they were rude and very unhelpful, and even though I have some computer knowledge, I don't even want to think how they'd treat someone with no computer literacy at all.
Description of Work: I brought my laptop in for a diagnosis on why the screen wasn't working. After a couple of weeks they told me the mother board had died, after describing the choices I had as to how to save my files and save some money, I decided (with their advise) to have them remove the hard drive and put it in an external memory.
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$110
Contact information
1199 Dillingham Blvd Ste C105, Honolulu, HI 96817
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Service Categories
Computer Repair
FAQ
Alliance Computer Sales is currently rated 2 overall out of 5.
No, Alliance Computer Sales does not offer free project estimates.
No, Alliance Computer Sales does not offer eco-friendly accreditations.
No, Alliance Computer Sales does not offer a senior discount.
No, Alliance Computer Sales does not offer emergency services.
No, Alliance Computer Sales does not offer warranties.
Contact information
1199 Dillingham Blvd Ste C105, Honolulu, HI 96817