Description of Work: After an initial service call on 10-13 to troubleshoot the problem (and to order the appropriate parts) with the ice dispenser in our Kitchenaid side by side refrigerator, he returned on 10-16 and replaced the auger motor. Very professional and knowledgeable, repair cost was as estimated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$308
Glen A.
06/2015
5.0
appliance repair
 + -1 more
unknown
Description of Work: Changed compressor in my Subzero fridge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$997
Jordan W.
03/2015
5.0
appliance repair
 + -1 more
unknown
Description of Work: This father and son team were great. Arrived on time and took care of our Bosch dishwasher problem promptly, they even looked at and reprogrammed our Bosch gas dryer at no extra charge. Would definitely recommend and use again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Candy B.
07/2014
5.0
appliance repair
 + -1 more
This company was recommended by Bosch and Angie's list. It is a family business so it takes awhile to get an appointment but that is the norm in Hawaii. The dishwasher cycles were four times as long as they should be. Bosch said it was probably either the water heater or control panel. Alan determined it was the control panel and a new one would have to be ordered from the mainland. Bosch charges $114 for this part and Alan charged us $127 which was reasonable since it included shipping. He said it would be here within 10 days. On day 11 we called to find out the part was here but no time has been scheduled for him to do the work. We do not understand why the installment was not automatically scheduled. Alan's wife gave us the first appointment available but we were disappointed we had to wait even longer. The whole process took just under one month which is too long to be without an appliance you use every day. Alan's problem solving abilities and work were excellent.
Description of Work: Replaced control unit in Bosch dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$316.23
Richard W.
05/2013
5.0
appliance repair
 + -1 more
From the first contact they were very professional and to the point. They gave me a window of 1pm to 5pm I later called to say I would be home after 230 and they were fine with that. Workman arrived, I explained ice maker was not working, he made his assessment then got to work. He replaced the water valve and the ice maker in less than 45 minutes Id say. Cleaned up and gave me an itemized bill. Total including tax and labor was $361. Outstanding! I would easily use them again.
Description of Work: Replace ice maker and water valve.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$361
gm H.
02/2013
5.0
appliance repair
 + -1 more
The overall job went very well. His job was very fast. He is very dependable and reliable.
Description of Work: Excellent service and repair. Alan has many years of experience repairing subzero and wolf appliances. I am very please with his service and repair. I would recommend him and his son for servicing of these appliance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Jon M.
06/2012
5.0
appliance repair
 + -1 more
They come when they say they're going to come and they charge a fair price. They're great.
Description of Work: We used Ace Appliance Service appliance repair.
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Service Categories
Appliance Repair
FAQ
ACE APPLIANCE SVC is currently rated 5 overall out of 5.
No, ACE APPLIANCE SVC does not offer free project estimates.
No, ACE APPLIANCE SVC does not offer eco-friendly accreditations.
No, ACE APPLIANCE SVC does not offer a senior discount.
No, ACE APPLIANCE SVC does not offer emergency services.