HOME DEPOT INC

Hardware & Home Improvement Stores, Windows, Cabinet Making

Reviews

4.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.2
value
4.5
professionalism
4.8
responsiveness
4.3
punctuality
4.5
Showing 1-4 of 4 reviews

Sean T.
05/2014
4.0
home improvement stores, replacement windows
  + 0 more
It was okay. Their customer service was good.
Description of Work: I got the materials to install my windows from Home Depot.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$600

Marianne M.
02/2014
5.0
home improvement stores
  + -1 more
Our GO TO store for everything home related. Professionals run this store and we are always satisfied.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol C.
07/2013
5.0
custom cabinets
  + -1 more
They were prompt and professional. They did a good job! I'm going to get custom cabinets from them for more upgrades. They were excellent!
Description of Work: I got a quote from Home Depot for custom cabinet making service.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert R.
09/2012
1.0
home improvement stores
  + -1 more
We picked up the flooring at the local Home depot, took the product off pallets and laid it on the ground in our enclosed garage to acclimatize the boards (as instructed). 6 boxes out of 52 showed obvious damage from either handling, shipping or storage, and were immediately returned to Home Depot for exchange. The contractor started installation, and after laying out over 65% of the flooring discovered a defect which could only be detected under certain light - he was working in front of our full length mirror and the reflection revealed a and quot;bubbleand quot; in one of the boards. He continued laying the floor, but with a careful inspection of each piece of flooring prior to installation. He pointed out the defect to us. Only the late afternoon sun's angle revealed the extent of the defects in the flooring. We reported the situation to Pergo and Home Depot. Pergo sent an inspector. The inspector prepared a report which was not made available to us. Pergo denied our claim. We went to Home Depot. They offered a $200 refund and an area rug to cover the defects. Ironically, we chose the Pergo flooring for its beauty, and Pergo's reputation. The area rug will end up covering most of what we wanted exposed for the look of Hawaiian Curly Koa. Pergo says, and quot;customers first.and quot; Home Depot encourages, and quot;do it yourselfersand quot; (we even took a class on laying laminated floors offered by Home Depot). I would not trust either of these companies again. If I absolutely had to do this over again, I would pay the substantial difference of hiring a Home Depot referred contractor, rather than finding the best bidder. Our installer has laid hundreds of floors and is exceptionally meticulous. Yet, we could not demand that he rip out the defective materials, and re-install the flooring at his cost. Both Pergo and Home Depot refused to rectify the problem.
Description of Work: After our Pergo flooring was laid, we discovered various defects in the flooring. The defects could only be seen under specific lighting conditions, but were very apparent. Upon inspection we noted that approximately 30% of the total area was impacted. We then contacted Home Depot and Pergo. Pergo disallowed our claim, and Home Depot offered a $200 refund.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$5,000

    Contact information

    380 MAKAALA ST, Hilo, HI 96720

    www.homedepot.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Windows,
    Cabinet Making

    FAQ

    HOME DEPOT INC is currently rated 4.3 overall out of 5.
    No, HOME DEPOT INC does not offer free project estimates.
    No, HOME DEPOT INC does not offer eco-friendly accreditations.
    No, HOME DEPOT INC does not offer a senior discount.
    No, HOME DEPOT INC does not offer emergency services.
    No, HOME DEPOT INC does not offer warranties.

    Contact information

    380 MAKAALA ST, Hilo, HI 96720

    www.homedepot.com