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Device Repair Shop

Computer Repair

Reviews

5.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-1 of 1 reviews

Robert T.
11/2017
5.0
computer repair
  + -1 more
My prior experiences with The Computer Store have been favorable. Service has not been instantaneous and I don't expect it to be. They have told me where my item is in the queue (usually within a couple of days) and they have consistently met their timelines. They have never overrun their initial cost estimates without consulting me first. And the quality of their repair service has been excellent. They did what they said they could. If they couldn't do something (salvage/repair), they were upfront about it. Count me as a satisfied customer.
Description of Work: I'm a longtime customer of this repair service, formerly The Computer Store, now doing business as the Device Repair Shop. I remember entering the store and seeing rows of typewriters and PC's in for repair (at a time when there were more typewriters in for repair than PC's). That was maybe 20 to 25 years, ago. Now, you hardly find typewriters anymore. My how times have changed! Over the years, I've purchased a lot of accessories and peripherals from them and had a couple of PC's serviced. More recently, in January of this year, I had my hard disk fail. It was an old PC, so all I wanted was to salvage some photos and documents. I had The Computer Store recover the data from my hard disk and transcribe it to a USB-drive. The service was fast and smooth. No problems. And yesterday, I dropped off my son's PC for repair of a boot-up problem at their new store in the Mamo Mart in downtown Hilo. I also asked them to install a new SSD, graphics card, and power supply that I provided (simple installations that I could do, but would rather have them do to avoid later problems of my teenage son complaining that I did it wrong). I expect to continue to receive good quality, dependable service, at a reasonable cost. I've gotten that before from The Computer Store. I expect that legacy to continue at the Device Repair Shop. Mahalo and Aloha to The Computer Store! E Komo Mai to the Device Repair Shop!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

    Contact information

    Hilo, HI 96720


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    Device Repair Shop is currently rated 5 overall out of 5.
    No, Device Repair Shop does not offer free project estimates.
    No, Device Repair Shop does not offer eco-friendly accreditations.
    No, Device Repair Shop does not offer a senior discount.
    No, Device Repair Shop does not offer emergency services.
    No, Device Repair Shop does not offer warranties.

    Contact information

    Hilo, HI 96720