Three things to know about Rising Sun Solar on Maui: 1. The SolarEdge equipment they install seems to fail more often than that of other brands. It had to be replaced twice the first month of operation and has now been dead for four days (3 1/2 years after the first problems were addressed). The previous installation from Haleakala Solar did not have any issues at all during the five years previous to that. 2. Rising Sun does not monitor your equipment. You are responsible for checking on it continuously and noticing that there is no output from the system. 3. If you do notice that your system is completely down (not producing electricity at all), they do not treat it a a priority to get it working again, even if you are within warranty. In our case they said they would check it out in 3 1/2 weeks because "We have a busy schedule over the next few weeks.". I could not get an answer from their service department on if that meant that they have complete system outages to address for every day of the coming weeks or if they do not consider a complete system outage as an emergency which should go ahead of minor scheduled maintenance.
Description of Work: Install PV panels and inverters and keep them working
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Michael O.
04/2016
5.0
solar panels
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$22,000
Richard M.
09/2014
5.0
heating & air conditioning/hvac, solar panels
 + 0 more
.
Description of Work: Total PV SYSTEM WITH 22 panels installed. Professional and efficient. Good followup from the local rep.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,300
Betty T.
03/2014
5.0
heating & air conditioning/hvac, solar panels
 + 0 more
Excellent meeting with Alex Vlahos. Decided to have Rising Sun install our solar system. Company installers were efficient and did a good job on installation.
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Service Categories
Solar Panels,
Heating and Air Conditioning
FAQ
RISING SUN SOLAR is currently rated 4.4 overall out of 5.
No, RISING SUN SOLAR does not offer free project estimates.
No, RISING SUN SOLAR does not offer eco-friendly accreditations.
No, RISING SUN SOLAR does not offer a senior discount.
No, RISING SUN SOLAR does not offer emergency services.
No, RISING SUN SOLAR does not offer warranties.
RISING SUN SOLAR offers the following services: solar panels